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TOPAZ DESIGN GROUP

Pavers and Hardscaping, Masonry, Landscaping,

About us

Topaz Design Group is a full service landscape & masonry design & build firm servicing Long Island for over 25 years. We specialize in all aspects of exterior design & installations with comprehensive expertise and with an emphasis on quality workmanship, professionalism, and meticulous attention to detail. What defines us? Our beautiful outdoor living spaces and our superior customer service. We will guide you every step of the way to achieve the outdoor environment that you have been seeking. Our innovative and exciting approaches to traditional landscaping challenges result in outdoor living spaces you will admire forever - adding value to your property and your lifestyle. Topaz properties are designed with longevity in mind. All materials are meticulously coordinated on every project to ensure every design and layout compliments the home and surrounding environment. Our projects are completed one at a time, on time, and within budget. From start to completion, our attention to detail is evident; no matter the size of your project, materials are hand-picked for your project by the owner/designer personally. Every project; every time. We are fully licensed and insured. We are ICPI Certified and are Pro-Installers & Authorized Contractors for Nicolock, Cambridge, Techo-Bloc, and Unilock.

Business highlights

41 years of trusted experience

Services we offer

Landscape Design & Installation: Lush gardens, Landscape renovations, Privacy screening, Pool-scapes, Waterfront landscape specialist. Expert Masonry: Paver, brick, & stone patios, Driveways, Walkways, Entrance-ways, steps,, Retaining walls, Sitting walls, Outdoor Fireplaces, Outdoor Fire pits, Outdoor Kitchens, Outdoor living rooms, Stone/brick veneer, Pool patios, Pool coping Water Features, Decks, Pergolas, Outdoor cabanas/showers, Portico, Pavilions, Radiant Heat, Irrigation, Fencing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
33%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.5
responsiveness
4.4
punctuality
4.8
Showing 1-6 of 6 reviews

William M.
07/2016
5.0
masonry, hardscaping
  + 0 more
We met with a number of different contractors and designers before selecting Topaz. Overall, the project went very well. The project was a complete design and the owner was very professional and honest in how they work and run their business. They were great in taking our design wishes into consideration Anytime there has been maintenance issues in the subsequent time, Topaz has been very responsive in coming out to make it right even if it means significant work on their part.
Description of Work: Backyard paver design and construction

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60,000

Christopher V.
08/2014
4.0
decks, landscaping, hardscaping
  + 1 more
The quality of the work was good. The communication was not so good. We would call and leave a message. They wouldn't return the call for a couple of days. They provided a time-line, but they didn't stick to the time- line. The job ended up taking longer than we anticipated. There was no follow-up on the work. One of the trees they planted ended up dying, however they didn't get back to us to replace the tree. It was back and forth communication on that.
Description of Work: We had pavers put in the back yard and landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$30,000

Response from TOPAZ DESIGN GROUP
I am sorry this client feels there was poor communication. I have just gone over all the messages from the past 2 years and while we were in 'talks' prior to contract, all phone calls were answered right away or when they needed to specifically speak to the owner - they were called back within 2 days; which is a very reasonable amount of time. As far as the time-line for project start, we try very very hard to stick to the time-lines we tell our clients, but there are many circumstances that we cannot control that may cause setbacks and delays. Weather, is probably the biggest factor, but there are also times when we are short a crew-member or 2; or job-site 'surprises' - when while doing demo or the actual build that we either come across something that couldn't be seen until we started work that may slow the guys down or the client makes some changes or additions on the spot that may take more time than we allowed for. These are just a few examples. We do try very hard and so do our guys; they often work late to make up for lost time. In regard to the tree that died, i could not find any messages that they called about the tree. As i explained above, I looked through 2 years of messages. We would have absolutely sent someone to look at the tree as we do have a 1 year warranty on trees and shrubs (of course conditions do apply) and we are very good at honoring our warranty. We are certainly willing to replace the tree if the client has not replaced it yet, at our wholesale cost. The office is staffed Monday through Saturday specifically to handle the phones and scheduling. I apologize if a message was missed; we certainly aren't perfect but we do place a priority on customer service and do our best. We would still like to make this customer happy and replace the tree at our wholesale cost, if they want.

Chris T.
06/2014
1.0
hardscaping
  + -1 more
This was some time ago but I still feel it necessary to document. Just a few days before work was about to start I learned that a permit was required for the job. Something that Adam should have known as a licensed contractor in my county and town. I brought this to Adam's attention and he said he will discuss with the town building Dept. End result was that I needed to file plans and architect drawings for a drywell for my patio work and this was going to severely put the project over budget. I needed to cancel my project. Adam's office required he keep my deposit of $250 because of the research he had done at the building office used his time. Now I am sure Topaz's work is great. But I just feel he should have known all this going into the project. I feel this should have all be avoided. I will not recommend Topaz for any work because of this.
Description of Work: Adam provided me a quote for my work. It was agreed and contract signed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$5,000

Response from TOPAZ DESIGN GROUP
It was an unfortunate incident 3 years ago. We were contacted by a very well known paver manufacturer regarding this project; [Member name removed] was a relative of one of the employees. We did accommodate the request of paver manufacturer and made all the necessary arrangements with the supply house as well. At the time, we did make several calls to the building department in regard to the necessity of a permit and we received conflicting information each time; it was a 'grey area'. Based on the information we received from the building department, we advised [Member name removed] and we went to contract. Shortly thereafter, we even went to the building department to confirm permit requirements and we even picked up copies of his survey for him. We, as well as [Member name removed], were told conflicting stories regarding permit requirements. The fault lies with the building department for not being clear on what type of work requires a permit and then, what is required for the permit application. Although most towns adhere to county codes, there are many many towns that have their own building codes & requirements. We always strive to stay knowledgeable and up-to-date but we still need to confirm sometimes by calling the building department. In this case, we were mis-informed by the representatives of the building department. We we cannot be at fault for that. Nor can we be at fault for a client not being able to afford the additional work required by the town. We are a very reputable company that stands behind our work. It was an unfortunate circumstance of being mis-informed by the building department. We did our due diligence and we went above and beyond in our service to accommodate [Member name removed].

David M.
11/2013
4.0
landscaping, hardscaping, masonry
  + 1 more
Topaz cleared, surfaced and constructed walkways, patios, and planters. They brought in a crew of 6 men to grade and level surface to prepare for the installation of pavers and sitting walls. They finished the work in about a week and left the area clear and clean. The landscaping area they created was amazing. They had a keen understanding of creating the backyard retreat we were trying to create.
Description of Work: Helped design and installed masonry and landscaping.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$15,000

Karen B.
01/2013
5.0
hardscaping, masonry, patios
  + 1 more
We liked their design. We checked with several different companies before we went with them. Their cleanup was very good. They were very receptive to our calls. They met our expectations and even went beyond. The price was a little high but they did what they promised. They will be back in the spring to do continued work; they are not done yet.
Description of Work: We used Topaz Design Group to do brick, pavement, sidewalk, patio and steps. It was masonry work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Victoria R.
07/2012
5.0
decks, landscaping, hardscaping, masonry
  + 2 more
My overall experience has been a very good one. Topaz has great customer service; there is someone in the office to answer phone calls and Adam, himself, is very accessible and hands on through all the phases of my project. He is the owner/designer; not a salesperson. All my questions and concerns were always answered in a timely manner and the guys of the crew are respectful and clean! My property was always cleaned up at the end of each day. Top quality company doing top quality work!
Description of Work: I hired Topaz Design Group to renevate my backyard. I wanted to redo my patio and landscaping and have that beautiful outdoor living room that you see on TV! I had hired Topaz to do work on the front of my house 2 years ago (front stoop, walkway, & landscaping) and I was so happy with the quality of work, creative designs, and their customer service that I hired them again this year to do my backyard. Adam (the owner) is very experienced and was more than willing to help explain the details of the project and his recommendations. He also listened to what I wanted and created a beautiful design that completely matched my home and gave me the gorgeous outdoor living space I was looking for. I couldn't be happier and would recommend Topaz to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38,000

    Contact information

    3595 MAHLON BROWER DR, Oceanside, NY 11572

    www.TopazLandscape.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pavers and Hardscaping,
    Masonry,
    Landscaping,
    Decks and Porches,
    Patios

    FAQ

    TOPAZ DESIGN GROUP is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    TOPAZ DESIGN GROUP accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, TOPAZ DESIGN GROUP offers free project estimates.
    No, TOPAZ DESIGN GROUP does not offer eco-friendly accreditations.
    No, TOPAZ DESIGN GROUP does not offer a senior discount.
    No, TOPAZ DESIGN GROUP does not offer emergency services.
    Yes, TOPAZ DESIGN GROUP offers warranties.
    TOPAZ DESIGN GROUP offers the following services: Landscape Design & Installation: Lush gardens, Landscape renovations, Privacy screening, Pool-scapes, Waterfront landscape specialist. Expert Masonry: Paver, brick, & stone patios, Driveways, Walkways, Entrance-ways, steps,, Retaining walls, Sitting walls, Outdoor Fireplaces, Outdoor Fire pits, Outdoor Kitchens, Outdoor living rooms, Stone/brick veneer, Pool patios, Pool coping Water Features, Decks, Pergolas, Outdoor cabanas/showers, Portico, Pavilions, Radiant Heat, Irrigation, Fencing

    Contact information

    3595 MAHLON BROWER DR, Oceanside, NY 11572

    www.TopazLandscape.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM