I looked around for a plumber in North Tonawanda, and found Tully Hardware on Angie's List. I called them and reached the owner, Kevin O'Connor. We made an appointment for him to come and see what needed to be done. He had an emergency job come up, called me about it before he was due to arrive, and we agreed that he would come 2 hours after the original appointment. I appreciated the heads up, and he was here right on time for the new appointment. He called me on the next business day, provided a detailed estimate for the work, and we scheduled an appointment for early morning a couple of days later. He and a colleague arrived right on time, brought quality parts (life time guarantee faucets from Delta), and had everything installed in about two hours. The price was exactly as quoted, and everything was spotless after the work was completed. I was extremely pleased with the entire experience.
Description of Work: I need to have the faucets in both the bathroom and the kitchen replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$570
MIKE Z.
05/2016
5.0
plumbing
+ -1 more
Went extremely well. I use Tully for all of my home plumbing needs. Showed up on time, finished in less than an hour, and cleaned up afterwards. Could not be happier!
Description of Work: Installed new Gerber Avalanche Comfort Height toilet with slow close seat and removed and tool old toilet away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
allen J.
02/2016
5.0
plumbing, drain cleaning
+ 0 more
.
Description of Work: Snaked basement drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
A B.
10/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Would recommend. I felt the project took a bit longer than it should - dragged out over the course of several weeks BUT in the end, final project was very very good. I would recommend being specific on timeline and even itemized cost especially if you have changes to plan or course of action.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Donald C.
04/2015
5.0
plumbing
+ -1 more
Kevin arrived at the promised time, was friendly and professional. He quickly found the issue, a dirty sensor, cleaned it and had my furnace working in no time. He checked over the rest of the hvac system and charged a fair price! I would have no problem recommending him to others.
Description of Work: Diagnosed a furnace problem, fixed issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79.99
LAURIE H.
11/2011
4.0
heating & air conditioning/hvac, gas leak repair
+ 0 more
My family has used them for a while. They are pretty reasonable and fairly reliable. They are trustworthy and competent. They do a lot of different things, like plumbing, gas lines, etc. I would recommend that they are reasonable and do a good job. I will continue to use them in future
Description of Work: I used the services of Tully Houseworks Inc. to install a gas line and put in a thermostat, couple of years ago.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Michael T.
09/2011
1.0
plumbing
+ -1 more
Called this company twice to have a sink installed. Scheduled a visit on two separate occasions, and appointment was cancelled both times, with only a few hours' notice. Was willing to reschedule once due to positive reviews, but will not be contacting this company any longer.
Description of Work: Wanted a sink installed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
JEFFREY S.
07/2010
5.0
plumbing
+ -1 more
Mr. O'Connor responded quickly when I needed a new water heater. He recommended a replacement that met our hot-water demands and provided an estimate. Mr. O'Connor arrived at the agreed-upon time and completed the job quickly and well. He answered all my questions and I am satisfied with the work. I will call him again for plumbing needs in the future.
Description of Work: Replacement of water heater.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$875
MIKE Z.
05/2010
5.0
plumbing
+ -1 more
Perfect, as always with this contractor. I have had him do several jobs including adding a water-pressure backup sump pump and he does great work for a good price professionally within a few days of you asking. I highly recommend this guy!
Description of Work: Installed new outdoor garder hose facet into existing home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
MARY W.
09/2009
5.0
plumbing
+ -1 more
He is excellent! He is one of the more reasonable companies in town! He helped me get a rebate for my hot water heater.
Description of Work: He has put a pump on my air conditioner and replaced my hot water heater. He also cleans my furnance every year and my air conditioner every other year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
joe G.
04/2008
5.0
plumbing
+ -1 more
Kevin and his assistant were great, from start to finish cutting out the old galvanized water supply lines to installing the new copper lines. They worked the entire day from 8AM to 6:30PM leaving only for a short period of time for lunch and actually ASKED if they could return on Saturday to complete the job. It took longer than they had anticipated but it was due to the fact that it is an old house and they did not have easy access to the lines in the walls.
Description of Work: Ran new water lines from the meter to second floor bathroom, installed new vanity, sink and faucet, along with new shower fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,985
MIKE Z.
01/2007
4.0
wells
+ -1 more
It was good overall.
Description of Work: They installed a backup sump pump system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
07/2006
5.0
plumbing, drain cleaning
+ 0 more
I have used Tully Houseworks services for years. They deserve a gold star for their quality of work and customer service. I would definitely recommend them as an honest and hard working company.
Description of Work: Tully Houseworks did some light plumbing maintenance and unclogged my drain.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Plumbing,
Drain Cleaning,
Natural Gas Lines,
Wells and Pumps,
Heating and Air Conditioning,
Gas Logs
FAQ
Tully Houseworks Inc is currently rated 4.8 overall out of 5.
No, Tully Houseworks Inc does not offer free project estimates.
No, Tully Houseworks Inc does not offer eco-friendly accreditations.
No, Tully Houseworks Inc does not offer a senior discount.
No, Tully Houseworks Inc does not offer emergency services.
No, Tully Houseworks Inc does not offer warranties.