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Ridge Overhead Door

Garage Doors, Doors

About us

No Subs. Charges an 1/2 hour rate.

Business highlights

55 years of trusted experience

Services we offer

Garage door & opener repair & installation.

Services we don't offer

Man & service doors.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

4.833 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
12%
3
0%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 33 reviews

Lan W.
03/2017
5.0
garage doors
  + -1 more
Worked done on time as scheduled
Description of Work: Change the coil springs of garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

William V.
08/2016
5.0
garage doors
  + -1 more
I learned that in addition to Overhead door products, Ridge also does maintenance on other brands, including Craftsman. They made an appointment to come the next day, the gentleman was punctual, and completed the work promptly. I have had no problems with the door since. The total price was $75, so I was very pleased
Description of Work: I recently purchased a house, and was having problems with the automatic garage door opener. It is from Sears, and had a tag with a number to call. I contacted Sears, and they informed me it would be $75 to just come to the house, then they would give an estimate, and then I would need to pay more to have the repair done. My parents used Ridge overhead doors, so I called them to see if they could help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joel C.
11/2015
4.0
garage doors
  + -1 more
They could have when I called them, called me back. They don't call me on there own initiative.
Description of Work: They replaced the automatic door controllers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Christine F.
05/2015
5.0
garage doors
  + -1 more
The crew was very nice and very quick. They explained the new garage door opener to me very well. Have no complaints, they did an excellent job.
Description of Work: Replaced bottom panel of garage door and installed new garage door opener with sensors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,240

Linda F.
04/2015
5.0
garage doors
  + -1 more
My wife and I recently built a home. When we contacted Al he didn't try to sell us over the phone or up sell anything. He asked what we wanted, helped us remain in our budget, and was available on 4 separate occasions to talk with us about questions/concerns. He even reached out to inform us that a selection we made had the potential to be an aesthetic issue with the design of the rest of the house. Not only was he correct, he was very polite and professional. Never in any of our conversations did Al or Mike put the business first. We alway felt like the priority and the work the service they provided was exceptional. We were so happy, we are having them replace a garage door for my mother.
Description of Work: Installed garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald M.
05/2014
5.0
doors
  + -1 more
Very punctual and fast service. Was expecting major cost for replacement opener and possibly door, but service person fixed quickly and adjusted springs at minimal cost. Door works smoothly and happy with results.
Description of Work: Garage doors and openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Melanie T.
10/2013
4.0
garage doors
  + -1 more
When called for an estimate he arrived within 15 minutes as he happened to be leaving office and we were right around the corner. Scheduled around our time frame nicely.
Description of Work: Replacing garage door opener

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

John L.
05/2013
4.0
garage doors
  + -1 more
Good product, installed within 2 days of calling, which was faster than any other company could do. Price was about the same as everybody else. Only went with these guys because they were fast, not because I was able to save money with them.
Description of Work: Garage door tension spring replaced and new opener installed.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

T N.
03/2013
5.0
doors
  + -1 more
The contractor arrived promptly and performed the teardown of the old door and installation of new door by himself. He also installed a garage door opener which has been a lifesaver and great new convenience. I was impressed on how quickly the job was done and the professional expertise he displayed in his work. I would highly recommend this contractor to anyone interested in a new garage door and/or opener.
Description of Work: Replaced old (vintage 1950's) garage door and tracking system with new one and also installed a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Scott D.
10/2012
5.0
garage doors
  + -1 more
Refer to the above text for the whole process.
Description of Work: The garage door we ordered around the 1st of October was installed on 10/25/12. Delivery/Installation was originally promised to be 3-5 weeks due to the custom order that had to come from the factory. It came in right at 3 1/2 weeks. The installation was done by Dave who showed up right on time. He was very courteous and professional and was helpful in explaining features and maintenance issues with the door. We thought he did a great job and the area was cleaned up very well with no damage to anything in the garage. Over all we were very satisfied with the experiance with over head door co. of N. Tonawanda.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,664

Kari M.
10/2012
5.0
garage doors
  + -1 more
I called this company as I saw them on Angie's List. The girl I spoke to on the phone was very nice, and set me up with an appointment as soon as they could. She had already given me the feeling that I was hiring the right people. I would be at work that day, so I left the mandoor of the garage open, when I came home from work, it was all fixed. A very resonsible bill followed in the mail that next week. It could not have been more and quot;hassle free.and quot; I wrote down their phone number on my inner door and will call them for any future needs, and would suggest them to anyone. Prior to calling them, and signing up for Angie's list, I had several bad home repair experiences as I did not select the correct companies. When I called Overhead Door of North Tonawanda, it was so they can repair what another worker from a different company did wrong, and stuck me with.The other company left my door with a very loud ear piercing sound when it went down, ciggarette butts on my garage floor, a pile of and quot;spare partsand quot;on the ground, and a bill. When I called to complain, he said he was going to come back, and blew me off three times. I am not a garage door expert, but I could see that one side did not match the other, and it was not level-my door did not have those issues before. Sometimes you have to learn the hard way, I wished I had called Overhead of N.T. first, but now I can appreciate the professionalism I received from them, it was a refreshing chance of pace.
Description of Work: Answered my service call to check out garage door noise. They found the back hang was not tight, they tightened it and lubed the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

John C.
06/2012
5.0
garage doors, doors
  + 0 more
Excellent sales and installation experience. Totally simple and hassle free. Very professional..
Description of Work: Removed old garage door and installed a new, insulated, windowed, modern garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Michael & Dianne V.
09/2011
2.0
garage doors
  + -1 more
We were having a problem with the opener this company had installed previously. In fairness, it was past the warranty period (I believe the opener was between one and two years old). The door would partly open and then close again, so the door was difficult to open or close, and we thought it was a problem with the device. Although it had been happening for some time, we thought the problem was that the kids were bumping the electronic eyes, but the problem got worse over time. Turns out that the problem was it had not been installed correctly, and the wires in the opener button in the house were not taped correctly, The bare wires were touching, causing the problem - but it didn't happen all the time. The service person was polite, and refused to charge us during his visit because it was obviously an installation problem, and said he would speak with the owner. We received a bill for the service call a week later anyway ($65 for the service call; no parts, as they only taped two wires). On the invoice it now says wires "came loose", when in fact it was never right. I'm happy our house did not have a fire from the shoddy electrical work, but am not happy we had to be charged their full service call price, even though it was past warranty. A call to the company was not returned.
Description of Work: They repaired a wiring problem that they caused due to improper installation of an opener that they installed, which was causing the garage door opener to work improperly.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$70.2

Stephen M.
08/2011
5.0
garage doors
  + -1 more
Initially was shopping at Lowes but also decided to get a quote through Overhead Door of N. Tonawanda as well. I was very glad I did, despite a 10% + 15% discount through Lowes, this company was still cheaper for the same exact make and model of garage door. Though it took a few weeks for the door to come in, it was an uncommon width, the installation went perfectly and we love our new garage door with no fuss. Great communica tion on keeping us up to date on when the door would be delivered. It's been over a year now and still working wonderfully. The highly rated insulation makes a very noticeable difference, the windows we had put in made the space feel much more open as well by bringing in some much needed light. The door is perfectly level and made a fantastic seal with the floor, no more draft.
Description of Work: Garage door and all parts needed to be replaced, old garage door was original to house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Jennifer K.
08/2011
5.0
garage doors
  + -1 more
We sold our house and 8 days before the closing our garage door broke (I think my husband broke it :-)). Frantically I called Overhead door in NT on a recommendation from my cousin. They came out and gave it to me straight. There was nothing I could do to salvage the old opener. It was very old and obsolete. They layed out my options and I had them replace the opener completly. They understood my sense of urgancy and had it fixed right away. They were professional and fair- I would defanitly use them again.
Description of Work: Replace garage door opener and install sensors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Keith C.
04/2011
5.0
garage doors
  + -1 more
The serviceman was very professional. He quickly fixed the current problem and offered recommendations for the problem I was having with the door opener. I used the information and was able to correct my problem. He was correct in the probable cause and did not try to oversell me.
Description of Work: Re-strung spring tension wires for overdoor spring. Evaluated existing door opener for possible replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Susan S.
07/2008
5.0
garage doors
  + -1 more
They came when they said they would come; quickly and neatly replaced the opener. I forgot to ask for a keypad entry. When I called the company, it was not a big deal to come back and install one at a reasonable price.
Description of Work: The company replaced a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CAROL B.
05/2008
5.0
garage doors
  + -1 more
Service was very good, door now works good.
Description of Work: Made repairs to Legacy opener, replaced circuit board and lubed door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126.15

AUDREY M.
07/2007
5.0
garage doors
  + -1 more
I was pleased with the service, and I would recommend them to other people. They are friendly and knowledgeable, and the work was done in a short amount of time. They are very reliable, and their prices are reasonable too. They did a good job and there were no problems.
Description of Work: They repaired our three car garage door. The springs and a wheel needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EUGENE G.
07/2007
5.0
garage doors
  + -1 more
Ridge Overhead Door Services is a very reliable and trustworthy company. The serviceman arrived on time and quickly determined what the problem was and fixed it in no time. I'm very happy with their service and price. I highly recommend them.
Description of Work: The repaired our garage door when the spring broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JAMES H.
10/2006
5.0
garage doors
  + -1 more
They were prompt in returning my call, worked with my schedule, and were quick, neat, friendly, and competitively priced.
Description of Work: Overhead Door replaced the cables and rollers on my garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

S H.
10/2006
5.0
garage doors
  + -1 more
A repair man showed up on time as told by the dispatcher, whom I spoke to a day earlier. He has done a good job of replacing the tension springs and making sure the garage door is all leveled afterwards. The malfunctioning photo eyes turned out to be loose wiring. There was no charge. He took time to answer all my questions with professionalism and honesty.
Description of Work: Overhead Door Co. of N. Tonawanda replaced tension springs and examined the malfunctioning photo eyes (laser sensors).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

07/2006
5.0
garage doors
  + -1 more
Overhead Door Company did a great job of explaining how the laser on our garage door was positioned improperly. They took care of the problem quickly and were very understanding and friendly.
Description of Work: Overhead Door Company repaired our garage door and adjusted the laser sensor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

NANCY M.
07/2006
5.0
garage doors
  + -1 more
We dealt with the president of Overhead Door at a home show. He was very honest and after shopping around we found this company to be the best quality for the price.
Description of Work: Overhead Door took down our old door and installed our new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Eugene T.
06/2006
5.0
garage doors
  + -1 more
Ridge Overhead Door was wonderful. He does very good work. He takes the time to go over the bill. I will use them again.
Description of Work: Ridge Overhead Door replaced a spring on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60
    • 1(current)
    • 2

Contact information

778 Oliver St, NORTH TONAWANDA, NY 14120

www.ridgeoverheaddoor.com/

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Ridge Overhead Door is currently rated 4.8 overall out of 5.
Ridge Overhead Door accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Ridge Overhead Door offers free project estimates.
Yes, Ridge Overhead Door offers eco-friendly accreditations.
No, Ridge Overhead Door does not offer a senior discount.
No, Ridge Overhead Door does not offer emergency services.
No, Ridge Overhead Door does not offer warranties.
Ridge Overhead Door offers the following services: Garage door & opener repair & installation.
Man & service doors.

Contact information

778 Oliver St, NORTH TONAWANDA, NY 14120

www.ridgeoverheaddoor.com/