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Pure AirCare

Air Duct Cleaning, Dryer Vent Cleaning, Heating and Air Conditioning

About us

Pure AirCare is your #1 local air duct and dryer vent cleaners. Satisfaction is guaranteed. Veteran owned and operated. We don't cut corners we clean them. Call our office 716-367-8137, or Mangers phone at 716-418-6070. Breathe the difference Www.Pureaircareusa.com

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, dryer vent cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-9 of 9 reviews

Matt S.
12/2020
5.0
air duct cleaning
  + -1 more
Extremely professional and thorough. Reactions to the dust we normally have with the furnace on is virtually nonexistent. Will hire them again in a few years.
Description of Work: Air Duct Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

William V.
09/2020
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Excellent, they scheduled an appointment, arrived promptly, explained what needed to be done and why. They did it, tested it, and charged a bit less than the quote as the job was a bit simply than they expected. I also appreciated that they had a discount for veterans.
Description of Work: Clean out dryer duct and replace outdoor dryer vent door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dennis M.
01/2020
5.0
air duct cleaning
  + -1 more
Excellent the technicians were very professional and explained all my questions
Description of Work: Ducts cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carole M.
10/2019
4.0
air duct cleaning, dryer vent cleaning
  + 0 more
Efiicient. Quiet. Did not leave a mess.
Description of Work: Air ducts and dryer vent cleaned
Rating CategoryRating out of 5
Yes, I recommend this pro

Garner H.
07/2019
5.0
air duct cleaning
  + -1 more
Worth every penny - great service!
Description of Work: Cleaned and treated ductwork/vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure AirCare
We're very glad you were happy with our services sir. These are the kind of reviews we always strive for. If you need anything never hesitate to reach out. Thank you, and we will certainly pass on your kind words to your techs.

Lauri-Anne H.
07/2019
1.0
air duct cleaning
  + -1 more
Extremely poorly. Was told the job would be $900. I believe he was testing my mother and me just to see what he could get away with. Immediately sent him home. He said he was joking and we could reach a price - that is not how it works, the price should be set based on the number of vents. I was told that they would charge that way, and expected it. This is not a big house, it is a small one by anyone's standard!!
Description of Work: Duct Clening

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Pure AirCare
I'm surprised at this review. That day the office manager reached out to you. The technician explained it was a joke and he repeatedly apologized that was in poor taste but he usually does that to break the ice. Unfortunately you refused to let him inspect. However the following day the office manager came out to your home and did the estimate for you. Even pointing out a rat infestation during inspection we try to go above and beyond so you know everything happening with your system. You seemed very happy with our estimate and we even offered to help you find an exterminator. We described in detail how the system would be cleaned and purified and even offered a discount off an additional $100 off because his joke was was not received well. Unfortunately it doesn't seem like the steps we took we're enough. That's a poor review for a company that was never allowed to even perform the work. The joke is usually met with laughter I'm sorry it wasn't this time. However we immediately came out to resolve any worries and to earn your business. If you would like to discuss your service further please do not hesitate to reach out. We're still happy to assist you in any way we can.

Nick K.
01/2019
5.0
air duct cleaning
  + -1 more
Steller job from this crew. The guys were true professionals. Very friendly service. Very clean and efficient. I couldn't believe how bad my system was. Since the cleaning and sanitizing, I can immediately tell a difference with my bad allergies. I highly recommend their service!
Description of Work: Duct system cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher V.
01/2019
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Excellent!
Description of Work: Air duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure AirCare
Happy to help [Member Name Removed] thank you for the review sir. Your description is the kind of service we strive for daily.

Lee H.
12/2018
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Brian helped me out with the furnace as well. He is really good. They show me pictures. I did shop around and they were by far the best, they were the cheapest. They were 15 minutes early. They answered everything I have. I have recommended them. They were just excellent. They were professional. They swept up when they were done.
Description of Work: Cleaned up my duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure AirCare
Hi [Member Name Removed], this is the kind of review we strive for. We will certainly let your team know of your kind words. Thank you for referring people as well. We promise to take care of anyone you recommend the same way. It was a pleasure to work with you. Glad you and your family can now breathe the difference. If you need anything never hesitate to reach out. 716-367-8137, www.pureaircareusa.com. Thanks again from your clean team

    Contact information

    P.O. Box 250, NORTH TONAWANDA, NY 14120

    http://www.pureaircareusa.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Air Duct Cleaning,
    Dryer Vent Cleaning,
    Heating and Air Conditioning

    FAQ

    Pure AirCare is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 PM

    Pure AirCare accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Pure AirCare offers free project estimates.
    No, Pure AirCare does not offer eco-friendly accreditations.
    Yes, Pure AirCare offers a 10% senior discount.
    Yes, Pure AirCare offers emergency services.
    Yes, Pure AirCare offers warranties.
    Pure AirCare offers the following services: Air duct cleaning, dryer vent cleaning

    Contact information

    P.O. Box 250, NORTH TONAWANDA, NY 14120

    http://www.pureaircareusa.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM