Ivy Lea Construction

Everything went according to plan. They showed up when they said they would, which is rare. They kept to their timeline, and started and finished all work on time. They did an excellent job.

I thought they quoted a high price for simple repair on 2 windows.

Everything was handled in a very professional manner with excellent craftsmanship. The only difficulty we had was the weather. The overall process took a little longer than I would have liked. Painting had to be done at a later date due to the cold. Overall we were vary happy with the work.

The representative was very professional and prompt. Unfortunately that is where it ended. He never went into the basement to check the piping and subfloor (for the bathroom) to see if there were any possible problems. He never really inspected the bedroom structure to verify that there was no problems (we told him it was demo'd because of water damage). Then we got the estimate; either he completely messed up everything told to him or he told the estimator wrong information. We told him that we had our own sinks, faucets, and floor tiling, but that was not taken into account. The bathroom quote was a clear 40% more than any other contractor (I received 5 quotes from other top rated Angie list contractor all within a couple $1000 of each other). For the bedroom, he quoted a complete demo of the bedroom(already demoed). The quote here was nearly three to four times of any other quote. It seemed to clear to me that the contractor just did not want to do the job and the overprice everything. Of course, I was happy to oblige removing them from the considered quotes.

Why I didn’t choose them to be quite frankly it’s just a personal choice. I think they're absolutely professional. They were in the same ballpark. There were a couple of differences between the two companies on how they wanted to do things which didn’t play out in our decision making at all. It was a preference – one wanted to do this way and one wanted to do it the other way. It didn’t affect my decision at all. They actually were tidy.

Everything went very smoothly, from start to finish. Brad, the primary builder on the job, was polite, professional, confident, and knowledgeable. He kept me apprised of the progress and of any changes made throughout the project. The only minor snag was that the locks to the deadbolt and door knob were not keyed the same, but Ivy Lea contacted the manufacturer and they came out within a few days to switch out one of the locks. The end result of this project left me surprised and impressed. Not only is the new side doorway attractive, it also makes my home more airtight and secure. The money spent on this project was well worth it. I give Ivy Lea Construction straight A's on all aspects of the project and I would not hesitate to work with them again.

They were great, arrived on time, worked steadily, gave fair prices, kept a clean work site and knew what they were doing.

We had a leak in our kitchen, which is underneath an open porch. Ive Lea came out and did an estimate. They were very professional. They mailed the estimate with a detailed explanation of what they would do. Their estimate was about twice as much as the contractor we used.

I had some extensive plumbing and electrical work done in my basement and several walls and flooring had to be removed. Once the repair work was done the basement needed to be remodeled. The basement was remodel by previous owners with several surprises. I contacted 3 companies for estimates and Ivy Lea Construction was the only one that came up with a solution to satisfied city codes. I use the area as a office & family room. They did a excellent job, the place looks 100% better. I love it. The workers were friendly and hard working. Will recommend to anyone.

Terrible - I am not impressed

We talked about the floor. When I mentioned the entrance to the living room. There was a bunch of screws put in to separate the boards from creaking, I guess, from when they put down the rug. I mentioned about how this section needed to be repaired. Well, on his quote he came back with maybe the sub-flooring needed to be repaired. I think he would have tied it all in the overall price. There was nothing wrong with the sub-floors. We are a huge company with high overhead. They do a beautiful job. They were booked up to. He was late with his quote. He was right on time and very professional. They are just over priced. They do a thorough job. The bathroom they did for my mom is just beautiful.

He has really been on top of things; he came out to get an architect involved and has been excellent. We are going to do the project in the spring. He responded promptly and went out of his way by coming over and reviewing what we wanted done. He really wanted the job; he did what our wishes were in a very timely manner. I like it that he was honest about what time of year he could get the job done. You get quality for what they give you; the owner goes through the entire itinerary about what materials are going to be used and what options we have; I think he was more than fair. He was very personable, nice and timely. He was professional, wore a clean company shirt and his vehicle was had company markings too.

Good job happy w/ the work & staff.

It was a please to work with Ivy Lea Construction. They were professional, timely and knowledgeable and always willing to go the extra mile. Made changes/accomodations with no complaint and no extra charge. Our new patio is absolutely gorgeous!

They gutted everything and started from scratch. It took a little longer than we thought it would since we were with out a bath for month, but the results are great. We have no complaints.

I received quotes from a number of contractors who had experience replacing flat porch roofs similar to mine. Ivy Lea was by far the most expensive option (two times next closest bid), but they provided a very thorough written estimate and they had sold me on their product (the EPDM rubber) being better than what the competition was offering. It was lower maintenance, had a longer expected life, and better water protection. I ended up choosing Ivy Lea because I wanted a qualified and reputable company to do the work, and not cheap out when it comes to protecting from water damage. They also offered 0% for 12 months financing on the project, which made the higher price easier to swallow. By the time I signed the contract, the start date was now pushing into late November. The work kept being pushed back and actually did not begin until early the following year. A lot of this was due to holidays and trying to schedule around the weather, as rain is apparently bad for the installation of this product. Once a window of good weather to perform the work was found, the crew arrived on time and got right to work. It went very quickly, and by mid day, I checked the progress and they were already about to start installing the rubber EPDM. I asked the crew how bad the damage was in the corner that where the water damage was found. I was told the sheathing in the corner was rotted pretty badly, but they had cut out the old rotted section and replaced it with 3/4" plywood. I was concerned with the structure under the sheathing, but I was ensured everything was sound. The rubber roof was installed, and the a few of the crew returned to following morning to finish up some loose ends. They explained to me the do's and don'ts for the roof, cleaned up and left. The crew had removed the existing gutters on this roof, and did not replace them. When questioned, I was told it was not included in the contract (which it was not) and that they were not needed. Fast Forward a few months later, I opened up the corner of the house where the water damage occurred and quickly learned it was much much worse than I thought. Apparently this was an ongoing problem that the previous owner had dealt with than fixing it, they instead covered it up. The entire corner structure of the room was completely rotted away. Another contractor was brought in to assess the work. He was quick to point out the roofing crew must have been aware of at least some of the damage that was found by pointing out the new sheathing installed was screwed into rotted wood, and the large number of screws used in such a small area as they were hunting for something solid to screw into. It was also pointed out the new roof should have installed new fascia boards around the entire perimeter of roof, but instead they only installed rubber to the edge of the house, which allowed water to leak behind the siding. I called Ivy Lea to complain, and insisted they come take a look at what we had found. They sent a supervisor out to take a look, and he agreed with everything that was found. They assigned a crew to correct the issues, which was done completely under warranty. I believe now I have the roof I paid for, but I would have preferred that the issues I was concerned about was brought to my attention originally rather than covering up. After all that I why I paid a premium to bring in a reputable company to do this work in the first place....to have it done right the first time. If I didn't bring in a 2nd set of eyes to review the work done, who knows what problems would have occurred in the years to come.

The complications of the roofing were not easy for any of us. Mike would not give up until the project was to our satisfaction. The workers were true craftsmen, willing to accomodate and answer any questions, and they actually took PRIDE in their work! A group of men that Mike can be proud to send to your home. The project was challenging, but Mike perservered and would not give up until I was satsified with the project. Kate was always kind on the phone, I was always notified 24 hours in advance when their staff would be coming to do work. If I called with a question, Mike would show up THAT DAY if possible to oversee the situation, sometimes within the hour. He and his crew were always polite, on time and truly professional. Neighbors commented on the professionalism and politeness of the staff. Mike guarentees his work, and did he ever stand behind his word! Thank you to Ivy Lea for a beautiful job. We could not have asked for more, and are so glad and thankful for all your patience, and professionalism! I would be PROUD to be on a Value-Pack ad etc.! I am so happy when I see your Billboards...I think..."Hey, Customer Satisfaction IS TRUE" that is why I selected them in the first place! Fantastic crew from start to finish.

We did not choose to work any further with this company.

Excellent workmanship -- installed blocking for grab bars. Careful, thorough work. Only problem was miscommunication among WNY Kitchen and Bath, estimator, and job boss. Job boss worked directly with me to make sure I got what I wanted. It's beautiful -- excellent work. Guys were quiet and cleaned up each day.

This company, or at least its estimator, does not understand historic homes. I interviewed many contractors in the course of putting together my FHA 203(k) package, and my experience with Ivy Lea stands out as a low. The guy basically told me the house wasn't worth repairing. I've almost completed the renovation process and the house is being appraised at close to $300,000. I did well with my contractors, and I'm glad I did not chose Ivy Lea. Here's my advice - go with your gut - if a contractor is making you crazy during the estimation process - drop them and don't look back.

They gave me an estimate an everything was done by Ivy Lea Construction as planned. I think their price was too high, but the reason why is because they're quality was very good and it's like you do get what you pay for. Everything came out good, but the only thing that I was dissatisfied with was my back screen door because one of the things that you use to raise up the screen or the window was broken and the other one doesn't work and I'm afraid to lift it up. I brought it to somebody's attention twice and they still have not replaced the broken part and this was done in June. I had to call and remind them, but why when I told the president of the company and the guy who came out and tested everything and it still hasn't been replaced. I got a letter or bill in the mail that said replacement on June something saying that it was done with zero balance because it was under warranty, but it wasn't done. Another thing that I'm dissatisfied with is when they put the sidewalk in they did an excellent job, but they took out some of the dirt along the edging of the concrete and they went and replaced from the sidewalk to the curb with dirt. They brought a truck around and poured all the dirt on there and told me that it would improve the sod that's already there. Well it didn't and it was like desert dirt. They threw grass seed on there and the birds wouldn't even eat it. It just looked like desert dirt and I kept watering it. I didn't say nothing and went to like Home Depot and got some Scott's manure and compose and mixed it in with that and I put the Scott's Patchmaster in there to replace it, so now I have some grass growing. The street over I see where Ivy Lea did their driveway and it's good, but I also see where they threw all that dirt on their whole front lawn and I feel sorry for them. That's the only complaint I have is the dirt that they have for landscaping though in the contract it does say that the homeowner is responsible for the landscaping afterwards, but the thing is I really didn't appreciate the dirt that they put there. Their landscaping soil is awful and I do not recommend that they put down their dirt. It's horrible and full of weeds too. Their very good, but very high priced. I thought that I should have looked around and stuff, but I didn't want that to happen and I just said that I'll pay for it. I had the money saved and I knew it was going to be done right. They always called and said that they would be here at a specific time and were here to the dot on time. They're performance and cleanup was excellent.

The house had experienced years of leaking around the chimney. We knew this when we bought it and had tried various "remedies", all without lasting success. We interviewed three roofing companies and concluded that Ivy Lea would be best equipped to both do the job at hand (the roof) and handle any unexpected issues (the chimney). We were not disappointed. Everyone was very responsive and they did a great job, including the removal of the old roofs and the cleanup. They arrived when they said they would, worked diligently, and got the job done when they promised they said they would, even though the chimney issues proved to be a surprise. I took a video of part of the process and published it on YouTube as "Ivy Lea Construction Does a Roof" This was entirely unsolicited by Ivy Lea and reflects my satisfaction with the job.

Once they finally communicated with me and things finally got started it went smoothly. The fellows working on the project were very nice, friendly and answered any questions I may have had. We really do enjoy the Windows and being able to now open them to get a breeze through out the house........Fine job Done!!! One item I am still not too pleased about is the bathroom exhaust cap they put on the roof. In my opinion it is a cheap flimsy aluminum cap and when it rains and or is windy it is constantly "flipping" and noisy.......at first water was dripping into the house from it, but the Company send a guy out who just put some caulking on to weigh down the flap. Even though there is no water coming in at the moment, it still makes a lot of noise when it rains or is windy....not good since this bathroom is right near the bedrooms!! At the end of this project, they normally do another Energy Efficiency Audit and the results basically did not change, which is what I had expected.

Ivy Lea Construction gave me a fair price, high quality workmanship, on time, on budget, great people from the owner, workmen, clerical staff and first rate experience.

The project went very well. They were able to start a little sooner than expected and the project went smoothly. When the supplier let us down by delivering the wrong vanity top and sink, Ivy Lea swung into action. I did not need to worry about a thing - they handled any controversy with the supplier. All I had to do was pick out another top. Even in that, Dan remembered how I had admired a glass vanity top and persuaded me to "just go look" at what could be done. I'm so glad he did. The counter I had made is just gorgeous. Although we had a bit of a delay waiting for the new vanity top, the project ended beautifully.