I contracted Everyone?s Plumber, a local, general contractor, in January, 2012, for a bathroom remodel; Everyone's Plumber was a company endorsed by Servicemagic. I checked Servicemagic to see its rating system and accreditation, and noted that its contractors were screened and approved, and that Servicemagic received complaints less than 1/10 of 1 per cent when endorsing a business. I checked to see if Everyone's Plumber carried insurance and noted that the Company carried $600,000 in liability protection. George Loturco, of Everyone's Plumber, did extensive damage to my hardwood floors, cherry cabinets, and walls while working in my house. This was the result of dragging a large cabinet and equipment through the house without protecting existing cabinets, floors and walls, and failing to use drop cloths unless prodded to do so. Distressed, I complained about out the deep gouges and scratches, to the floors, and I told George that I wanted an evaluation of the damage from a hardwood floor specialist. I invited him to be present for the appointment arranged for later that day. Ignoring this, George sanded two big areas on the floor in an attempt to correct the damagre; in so doing, he used a solution that dissolved the finish, thus turning color of the naturlal finish dark brown. George was not present for the estimate, in spite of my earnest request for him to be there to clarify and ask questions. A local, reputable company, Floor Busters, quoted a price of $2,328 to repair the damage; in effect the whole room had to be sanded and refinished profesionally to remove scratches and blend in the stain. I mailed the estimate to George and suggested that he submit it to his insurance Company. What I found out during the process was that George Loturco of Everyone's Plumber 1. had ended his association with Servicemagic 2. had let his $600, 000 liability insurance lapse as of October 2011, three months prior to beginning my remodel 3. had a company in 2011 called Stop Leaks Plumbing prior to forming Everone's Plumber. His current web site specifically lists the above items 1 and 2 as factual. I would never have hired Everyone's Plumber had I not been misled. info@everyonesplumber.com George never completed the bathroom and much of the work done by him was sloppy. The heavy cabinets were wedged against the wall and were not anchored; this could have resulted in an accident of unsepakable proportions. There is considersble damage to walls, woodwork and especially to cherry kitchen cabinets ...damage which I have yet to address. George wasted materials that we purchased, and he charged me for what should have been tools of the trade such as a pail and sponges, trowel, etc. These items disappeared along with George Loturco. I have had the floors fixed and a new contractor is correcting the bathroom. I have encountered a loss of over $3,000 as a result of my experience with Everyone's Plumber. I have pictures to document the damage to my home, and the corrrective measures I have had to take to repair the damage. I have filed a report in the office of the State Attorney General to pursue the issue of fraud. I have filed a report with Servicemagic.
Description of Work: Bathroom update to include: Install tub, toilet, lligjtd, lay tile on floor and walls, mount cupboards, hook up sinks, drywall one wall, move 3 outlets, trim cabinets. The contract specified that I select and pay for all materials. $5,200 was the price agreed upon for labor.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Response from Everyones' Plumber
[removed member name] hired everyones plumber to install a new bathtub and tile the island wher it was placed ,we did the job and got paid. afterthat she wantedme to do other work to her bathroom like install new faucets ect.aftermaking several changes to her bathroom she asked me to remodel the intire bath room also i tiled a 25 ft X 10 ft wall with had a fire place in the center, also i replaced alot of old piping and installed a new tankless hot water heater ,i dont think any one would have hired a company that did such crappy work to remodel 2 complete rooms, replace half of her plumbing under her house, and install a new tankless hot water heater.also i paid for the damages that was caused not from shabby work but from 400 lbs cabnets (i had 4 guys helping to move these cabinets) ,even after i paid for the damages she also tryed to turn the same damages into her ins.company,they contacted me and i told them i paid for the damages already . she told them didnt pay for the damages,so i provided them with receipts , she did every thing she could to get her intire house wood floors refinished ,also she never complained 1 time intill it was time to pay me.i will provide all the pitcures of all the work i did and you can decide whos telling the truth.
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Service Categories
Handyman Services,
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Plumbing
FAQ
Everyones' Plumber is currently rated 1 overall out of 5.
Everyones' Plumber accepts the following forms of payment: MasterCard,Visa
No, Everyones' Plumber does not offer free project estimates.
No, Everyones' Plumber does not offer eco-friendly accreditations.
No, Everyones' Plumber does not offer a senior discount.
No, Everyones' Plumber does not offer emergency services.
No, Everyones' Plumber does not offer warranties.
Everyones' Plumber offers the following services: Plumbing.