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Tropical Heating and Cooling

Heating and Air Conditioning

About us

We're family owned and operated we have 5 employees we have the small town feel with customer service you deserve

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

We service,repair and maintain all makes and models

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.913 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-13 of 13 reviews

Keith B.
07/2018
1.0
heating & air conditioning/hvac
  + -1 more
John the sales man physically looked at my old ac and furnace. Then goes to tell me that I need 2 half ton ac after he looked at it. Lol I said no because I only need 2 ton like my old one. Trying to sell you something you don’t need. After he gives me the estimate, I said I 2 coupons from your website for 250 off on the ac and furnace. That’s 500 bucks. He said what coupons??? I said you don’t know what’s on your website? Then tells me I can use only one coupon. The coupons don’t say that at all on them. Con artist and scam. Hopefully the older people don’t get scammed from this experience.
Description of Work: Updated ac and furnace.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$5,400

Michelle H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have an annual service plan with them.
Description of Work: I use them for heating and A/C service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They've done work on my furnaces in the past. They do excellent work. They are going to install an Air Conditioner in my house as well. I can't say enough good things about them. I was very happy with the last Heating & A/C company I was using and Tropical Heating and Air is even better!
Rating CategoryRating out of 5
Yes, I recommend this pro

Pauline M.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Dave (the installer), was terrific. Encountered one problem during installation, which was easily attended to, and resolved. Unfortunately, we won't know how our new April Air will work, until the weather changes, and the furnace begins running on a daily basis.
Description of Work: Had humidifier put on furnace.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melinda B.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace maintenance. Honest hardworking guy, small company, will go the extra mile. Will use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John D.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great, owner came expediently because we told him we had a newborn at home
Description of Work: Fixed furnace as it wasn't running

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kal D.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Susan B.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent Dave and David installed the new unit and we're very knowledgable about everything I questioned. They were thorough about every aspect of the installation and how the unit ran. They replaced my thermostats and explained everything. They put a sticker on the unit and told me to call with any concerns no matter how small they might be. I was extremely happy with them and they also were very clean and took care of everything, the basement was spotless were they did the work. I would highly recommend them. Very nice people.
Description of Work: Replaced my boiler

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,750

George W.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed whole home humidifier. They were great guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Joseph M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
My 30 year old furnace finally gave out after spending the day talking to various heating companies I decided to go with Tropical Heating and air conditioning to install my new furnace. Jerry and Mike had my new energy efficient furnace installed within 24 hours. They where very professional, knowledgeable and answered all my questions. This is our third home and unfortunately over the past 25 year we had to replace our heating system in all three but I could definitely say Tropical Heating was by far the easiest to have done. I highly recommend them!
Description of Work: Tropical heating installed a high efficiency gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Todd B.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Within a week of being contacted, Tropical came in to install a whole-house humidifier on an existing High Efficiency heating and cooling system. Everything was installed, working, and explained within an hour and a half. I'm very satisfied with the materials used, work, promptness, and friendliness of the staff. I found the company through an Angie's List offer specifically for the humidifier and I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Tropical Heating and Cooling
Thank you for the kind words (Member Name)!!!!!

Jessica H.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
From the first call Tropical Heating and Cooling was polite and professional. I needed a new efficient furnace quickly, and they were able to help! They came out and gave me an estimate and within the week I had the guys at my home replacing my furnace. They were polite, professional and even took time to stop and talk with my special needs child. The work was done in just a few hours and my house has been toasty warm since. I definitely recommend them for any heating and cooling needs! I'll be calling them again next year for AC! Great group of professional guys.
Description of Work: Put a new furnace in my home. 95% efficiency

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Jeremy K.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
I previously called for 3 estimates before going with Tropical heating and cooling. This company had the best quality warranty and pricing then the other companies. The service was wonderful August temperatures were dropping and Tropical heating and cooling rushed a furnace over, due to the fact I had a 1 yr old in the house. The service men were pleasant and friendly and polite. They even played with my 1 yr old. I would recommend Tropical heating and cooling to everyone they truly are the best in this area!
Description of Work: Installed a new furnace in our ranch home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

    Contact information

    1542 101st street, Niagara Falls, NY 14304

    Tropicalheating.net

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Tropical Heating and Cooling is currently rated 4.9 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Tropical Heating and Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Tropical Heating and Cooling offers free project estimates.
    Yes, Tropical Heating and Cooling offers eco-friendly accreditations.
    No, Tropical Heating and Cooling does not offer a senior discount.
    Yes, Tropical Heating and Cooling offers emergency services.
    No, Tropical Heating and Cooling does not offer warranties.
    Tropical Heating and Cooling offers the following services: We service,repair and maintain all makes and models
    ask for details

    Contact information

    1542 101st street, Niagara Falls, NY 14304

    Tropicalheating.net

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM