Michael Tompkins has worked diligently for 32 years to build Tomson Window. No small task as 90% of construction businesses fail within the first 5 years. In the beginning, Michael began by doing both estimating and installation solo. As the company grew, installation and exterior trim crews were added, to better allow Michael to focus his time building customer satisfaction and loyalty. Customers will continue to see Michael doing all in-home estimates himself. Tomson Window also had the privilege of buying factory direct from suppliers to keep your costs down. This is mainly due to carrying all the proper insurances, maintaining an outstanding credit rating, and an excellent standing with both the community, and the Better Business Bureau. Michael maintains that Tomson Window carries a superior product with the finest warranty in the industry. Tomson Window is located in the heart of Niagara Falls at 4829 Tomson Ave. at the corner of 56th Street and Niagara Falls Blvd.
work done well, and fine tuned the trim on the bow to our liking
Description of Work: 6 replacement windows and a bow
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Tomson Window Enterprises Inc
Thanks [Member Name Removed] I appreciate the business and im glad you are happy!. best regards mike
Christen M.
09/2017
1.0
replacement windows, doors
+ 0 more
I do not usually write negative reviews, but this man came out to quote a job for me and was nothing but condescending and arrogant from the moment he walked in the door. I had a difficult time getting a word in edgewise, or even clarifying what it was I needed him to do. Needless to say, he will not be doing the job.
Description of Work: Needed replacement windows
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
Response from Tomson Window Enterprises Inc
After reading this review, I believe the WHOLE STORY needs to be explained. I am the man who came out to the house, I am the owner of the company and i have over 40 years in business. While attacking my personality in her review, she tries to make it look like my company does inferior work... Ms. [Member Name Removed] was NEVER interested in replacing windows. Her windows were just changed a few months ago. She was only interested in procuring written documentation from a LEGITIMATE window company to use in a court of law to litigate a pending lawsuit with the contractor who installed the existing windows. (i am sure this was needed to make her case stronger at the advice of her attorney). Ms. [Member Name Removed] believes that this contractor did a substandard installation , and used inferior windows. After looking at the window job, she would give me no information on the contractor who installed them, or where the windows were manufactured or the cost of the job. Only after looking at the "hidden sticker" was i able to find out where they were manufactured. I do not purchase windows from this manufacturer, but do have a working relationship with them for various sundries. All the while Ms. [Member Name Removed] was protecting the anonymity of this contractor and the facts surrounding this job, she expected me to provide written documentation from my company to use in a pending court case. I will NOT play part to this game, I do NOT critique another contractors work. Perhaps, if Ms. [Member Name Removed] went on Angieslist PRIOR to getting her windows replaced she would not be in this mess to begin with.
David M.
08/2017
5.0
replacement windows
+ -1 more
Owner came out in evening to review need; provided estimate next day. Upon agreement for work, placed order which arrived ahead of time. Scheduled work shortly thereafter. Crew as pleasant and efficient. Owner noticed broken seal on window installed several years prior; ordered and installed replacement. Recommend this company and owner.
Description of Work: Needed to replace six windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Tomson Window Enterprises Inc
Thank you Dave and i appreciate the business throughout the years
Lisa F.
02/2017
5.0
replacement windows
+ -1 more
Excellent! Mike and his guys were amazing in every way. Punctual, responsive to my many questions. They even dragged my vacuum out when they were done!
Description of Work: Replacement windows for my whole house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Tomson Window Enterprises Inc
Thank you [Member Name Removed] . and i appreciate the business
Fred L.
11/2016
5.0
replacement windows
+ -1 more
The owner of the company came by promptly to measure and gave me an quote within a day. Windows were ordered and Tomson had them in about 3 weeks from the manufacturer. They called, and scheduled an install date within a few days. The crew was professional and courteous, and were done in a few hours. The outside trim was then finished the following week. Very neat work. Windows themselves are Energy Star certified and I can tell already that the house will be a lot more efficient in the cold weather. The overall price was exactly the same as my quote.
Description of Work: Six replacement windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Response from Tomson Window Enterprises Inc
thank you !
Tom W.
11/2016
2.0
replacement windows
+ -1 more
I traveled from Buffalo to Niagara Falls to visit his showroom in person. A coworker of mine told me he had some windows installed from Tomson and was very satisfied. That Saturday afternoon I drove to his showroom to find that he was in the process of moving his showroom to another location. I spoke with him and he gave me some literature and a rough estimate for the window I was interested in. He told me to call him back in two weeks and gave me his number. I waited the two weeks and called, NO answer, I left a message for him to call me at my number so we could schedule an appointment for him to come out to my house and measure for the window. NO reply. I called him again latter that week and again, NO answer, so I left another message. NO reply. Either Tomson Windows is out of business or he was to busy to return my call. To Bad, I wanted to hire him.
Description of Work: I needed a new front living room window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
$3,500
Response from Tomson Window Enterprises Inc
This prospective customer was interested in purchasing a product that we do NOT sell nor could guarantee performance and durability.
Daniel C.
09/2016
5.0
replacement windows
+ -1 more
I had used Tomson Windows in the past and had a great experience so I called up Mike again for my newest project. What I liked the best about this company was there is not pushy sales pitch that other window companies love to use. Mike simply comes out, measures, and then answers any questions you have, warranty information, and then gives you the quote. Crew came out and was nice and neat. About 5-7 days later someone else comes over to finish outside work. Everything looks beautiful and I would gladly use them again. Price is also very reasonable. Thanks Mike again for another great experience!
Description of Work: I needed six new windows installed around the front and sides of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,275
Response from Tomson Window Enterprises Inc
Thank you [Member Name Removed] I believe in keeping the process simple!
Kristi M.
12/2014
5.0
replacement windows
+ -1 more
unknown
Description of Work: THey replaed 7 windows including 2 big picture windows. They were on time, they got the job done quickly and the windows look great. It makes a huge difference during cold or windy weather.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,325
Response from Tomson Window Enterprises Inc
Thank you, [Member Name Removed]! We think your home looks beautiful and it was a pleasure working with you. Please keep us in mind for any future projects.
Phyllis W.
06/2014
4.0
replacement windows
+ -1 more
unknown
Description of Work: We just got a free estimate. If I did anything to the windows, I would use them. Was just surprised at the cost. Can't afford it right now.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Kristi M.
05/2014
5.0
replacement windows
+ -1 more
I could not be happier with the service and windows. They were on time, friendly, professional and they did a great job. They installed and wrapped 7 windows in 1 day. It had rained that morning, so when they came in the first thing they did was put cardboard down on the carpet so they wouldn't get it dirty. I cannot say enought good things about the crew that was at my house. The windows are perfect, they are safe and they fold in for cleaning and they look amazing. They even stained the trim inside the window to match my existing sills. Not only did they give me the best price, they gave me the best service. I would highly recommend them to anyone looking for replacement windows.
Description of Work: Installed replacment windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Kristi M.
04/2014
5.0
replacement windows
+ -1 more
The windows should be here and installed within a month. I will update after the installation is complete.
Description of Work: I needed to replace most of the windows in my house. I called for an estimate and was given an appointment that same week. He was a little late for our appointment but he explained he wife should always say after 530, not at 530. regardless, he was friendly, professional and he was quick. Which was great for me! there was no pushy sales pitch just the facts about the windows they provide. Within 24 hours I recieved an email with the price quote, which was $400 less than my next lowest estimate. I asked several additional quesitons via email and he always responded within hours. I left a voicemail that I was ready to move forward and within 3 days I received a contract in the mail.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,300
Shawn S.
04/2013
5.0
replacement windows
+ -1 more
.Gave different options to what I needed. Delivered quality prodiuct, and installed right. crew was very professional and clean. Very happy with the finished product.
Description of Work: Installed new picture window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$775
Thomas L.
04/2012
5.0
replacement windows
+ -1 more
They were good.
Description of Work: Tomson Windows Enterprises installed some windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Eric M.
06/2011
4.0
replacement windows
+ -1 more
They did a fantastic job. They did not leave any mess. They took off all the old windows and put new ones. They did not leave any cleanup job for me. The quality of job was fantastic. They have not changed over the years. They keep their employees and that is something that I like. They know what they are doing. Their reputation in the city is very good.
Description of Work: We used Tomson Windows Enterprises to put in windows nine years ago.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
07/2006
5.0
doors
+ -1 more
Tomson Windows did a great job. I was rough work, but he got it done great. He arrived on time and finished in a timely manner. I have already hired him for another job.
Description of Work: We hired Tomson Windows to install a new sliding glass door.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors
FAQ
Tomson Window Enterprises Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 AM
Saturday: 9:00 AM - 12:00 PM
Tomson Window Enterprises Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa