A guy named Scott came to my house over 3 weeks ago after I called for an estimate for an awning. He came late and took some measurements and pictures of my patio to be covered after I explained what I needed. He did not bring anything to show me nor did he leave any pamphlets etc. about their products. He made an appointment with me to come back in a couple of days for an estimate. He did not show up so I called him and he said we will come by in a couple of days. Just flat out stiffed me. He never came by this time too so I called again and spoke to him and again he told me he will come by. I never heard from him! I guess this company just does not want my business. Very unprofessional treatment. I have never had such an experience with a contractor. I will look for another awning contractor that is interested in actually selling and installing awnings.
Description of Work: Called to house for an estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
David W.
01/2014
4.0
awnings
 + -1 more
This is a family business that's been in the area for many years. It took awhile for the install, that is why we choose to have permanent awning as opposed to something that would have to be installed and stored every season
Description of Work: Installed permanent type awning over existing deck.Side curtain installed with scalloped trim around perimeter.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,100
MARY W.
04/2013
5.0
awnings
 + -1 more
The job was very well done. They came out, gave a price and were prompt and very reasonable.
Description of Work: Replaced awnings
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Donna H.
05/2012
5.0
awnings
 + -1 more
I cant say enough about them. It was put up professionally, and it looks beautiful. I'm very happy with it. Their price and quality of service were excellent. They were responsive and punctual. I have no complaints at all.
Description of Work: They put up an aluminum awning for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Carol Z.
11/2011
3.0
awnings
 + -1 more
I was satisfied with them. When they initially did the awning I had problems and it was leaking. It was not even leveled where the water was pouring. They came out and fixed the pouring problem but I still had the leak problem. They had to come back two, three, four, five times and then finally got everything straightened out. The mere fact was that they kept coming back and finally solved the problem. I was happy with that. Their responsiveness and punctuality was very good. There were some problems and they had to keep coming back to fix them which some people would not be able to handle too well.
Description of Work: I used Niagra Awnings to do an awning.
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Service Categories
Awnings
FAQ
Niagra Awnings is currently rated 4.1 overall out of 5.
No, Niagra Awnings does not offer free project estimates.
No, Niagra Awnings does not offer eco-friendly accreditations.
No, Niagra Awnings does not offer a senior discount.
No, Niagra Awnings does not offer emergency services.