Enviro Tech is a family owned and operated business employing over 45 employees.
Business highlights
32 years of trusted experience
Emergency Services Offered
Services we offer
Pest control, Mold Remedaition, Radon Mitigation, Asbestos Abatement, Foundation waterproofing, Lead paint abaetment or stablilization, Air Quality sampling
I have been a customer of Envirotech for approximately 8 years, and never have I had such terrible service as I have in the past 6 months. I have tried repeatedly to contact their office to set up service and retreatment with no callback. I have sent complaint emails with no response. On Sept 16 I called to set up an appointment. After many minutes on hold, I spoke to a man who reported that nobody was available to make that appointment. I still have not had a phone call returned to set up service. On Sept 21st I tried to speak to a supervisor so that I could cancel my agreement with your company, and still to this day, nobody has returned my call. The last person that they sent out on August 29th came an hour late, was uninterested in helping me beyond what he needed to do and I was very unimpressed and dissatisfied with his service. I got a survey from Envirotech which I completed around September 18th giving them a terrible review and requesting a callback. Shockingly, nobody reached out to me. I Buffalo, NY 14214
Description of Work: Extermination
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$700
Brenda H.
06/2017
1.0
pest control
+ -1 more
They stopped send postcards when they were coming. They were supposed to call, but stopped. So, serviceman would come and do outside spray but wouldn't come in the house to check for attic mice. They knew I wanted indoor service each time. Then, they were charging me for indoor service that my neighbor had. She and I both contacted the company about the error. They didn't care and sent the bill to collections. Customer service used to be good. Now, when you call they tell you one thing, like we'll tell the serviceman to schedule an indoor visit. Then, nothing happens except you get a bill for incomplete service. They are horrible!!!
Description of Work: Quarterly service to prevent ants and mice bait in attic. The were a good company out of Rochester. They must have been taken over by a national company. Service disintegrated.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Dan B.
04/2017
1.0
pest control
+ -1 more
Where do I start? With the fact that they put a dozen mousetraps in our attic in the middle of summer and only came back to check them after we smelled decomposing mice coming from our attic to our living space? Or charging us $135, month(s) after I cancelled (to my card on file), promising to reverse the charge and then never giving me my money back after dozens of attempts to call to collect the refund. They do not even have real people working for them on the phones - it's an answering service where messages go to die. Our recommendation: NEVER HIRE THEM.
Description of Work: Mainly pest control, but they also did some mold/radon/etc. testing, too.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$500
Ronald P.
11/2015
3.0
Called for treatment last fall but they couldn't come out for a couple of weeks. Because of the size of the problem I signed up for a years worth of service which was supposed to be three treatments - fall, spring and summer.We had a large nest in an isolated roof area that was not successfully treated on the first try so I had to call them back. I think they counted the second initial visit as one of the three visits because I just got a call for more money for what I thought was the third visit. I received no paperwork on the other visits even though I received the initial e-mail of contract and services. I received a call saying I was past due on payment. When I spoke with a representative they said that the visit (which I thought was my third) was after the one year contract that I signed so I owed for a treatment. She also said that I'd been e-mailed about the treatments but I never received any. She told me that my treatments were auto-renewing which I was never told, although it is written in the contract. I did not like that I was not notified that that my contract was up and that I would be paying for a treatment in September, they just showed up and billed me. The men who did the treatments seemed respectful, I did not have any problem with them. They did get rid of my wasp problem but it seemed like I paid too much for it.
Description of Work: Treated my home for wasps.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$500
Marino M.
03/2013
5.0
Professional, punctual, good work.
Description of Work: Installed radon detection system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Contact information
1755 Factory Outlet Blvd., Niagara Falls, NY 14304
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Lead Testing & Removal,
Mold Testing & Remediation,
Asbestos Removal,
Air Duct Cleaning,
Water & Smoke Damage,
Radon Detection & Reduction,
Lawn Fertilization & Treatment
FAQ
EnviroTech is currently rated 2.2 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
EnviroTech accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
EnviroTech offers the following services: Pest control, Mold Remedaition, Radon Mitigation, Asbestos Abatement, Foundation waterproofing, Lead paint abaetment or stablilization, Air Quality sampling
Contact information
1755 Factory Outlet Blvd., Niagara Falls, NY 14304