I met with them and received an estimate for $2500 for granite counters plus marble for a bathroom. I gave them a $1600 deposit and took delivery of the marble tile. When it came time for them to do the kitchen counter, they kept stalling and would not send out a crew to do the template. I then demanded they do this. The crew showed up without the template material and wanted me to buy it. I did, then they did a template and left. Two weeks later they still had not done the work. I then learned from their representative that their suppliers were all busy. After another two weeks, plus warnings that they need to bring the counters, they admitted that they could not supply the counter because they had been blackballed by their suppliers. I then asked for a refund of my deposit and they stopped communicating with me. I had to take them to court, which I won. Then they refused to pay the court specified award, so I sent the city marshal after them and got my money. Avoid.
Description of Work: They were supposed to supply a granite countertop for my kitchen.
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Service Categories
Marble and Granite,
Countertops and Backsplashes
FAQ
WEST END STONE is currently rated 1 overall out of 5.
No, WEST END STONE does not offer free project estimates.
No, WEST END STONE does not offer eco-friendly accreditations.
No, WEST END STONE does not offer a senior discount.
No, WEST END STONE does not offer emergency services.
No, WEST END STONE does not offer warranties.
WEST END STONE offers the following services: COUNTERTOPS. MARBLE & GRANITE.