The Junkluggers of Westchester County

Awful. Price quoted was $171 vs. actual$384.Driver explained call center consistently misquotes. While guys were very polite they did not wear masks or shoe covers. Left a light colored oatmeal rug with many black foot prints throughout. Timely but really bad experience.

This team was great - punctual and professional. I would call on them again and I have already recommended them to friends.

They were careful, professional and a pleasure to work with. I would strongly recommend them.

They were the best -- so polite, so willing to help how ever they could. Also, they don't just "junk" everything. They donate the goods where possible and recycle when possible.

unknown

unknown

unknown

unknown

They did a really nice job. They were way above average. The guys were really nice and personable. Their price was in the market with everybody else. They did their job and they did a good job. They were fine. They did what was expected of them. They did it within the price that's within the range of where we live. They were appropriately professional for what they did.

It turned out very well. If I were to need some stuff to be lugged out I would call them again. They were pretty reasonable. It was professionally done. They were good in what they did. They did excellent work. If quality was not there I would not use them again. They were punctual.

They were great. They were prompt. They were professional. They were very good communicating that they were on their way. They were just very easy to use. They weren't as cheap as I thought but the service was very good. So, I really didn't mind spending it even though I would have liked to spend less and expected to spend less. I had strange things. They were actually debris from a renovation. It sounded like they were interested in things that they could reuse or resell or recycle and I didn't have any of those. That's probably why it was expensive. They even gave me instructions on how to dispose of tin cans and things like that, which I thought was great.

They were just fine. They were good. I thought they were good on price. I don't remember what the specific price was now, but I thought they were fair at this time.

I have used other junklunggers in Ct twice before with a GREAT experiences. This was not a positive experience. They treated my mom's items with great disrespect. Half of the stuff was junk, half was items that could have gone to charity or been reused.. They threw it all in the truck, breaking it all, so what had been donaatble was trashed. It was really hard for my mom to watch/hear as her items where thrown off a balcony into a truck and destroyed. We would have just ordered a dumpster if we had wanted to trash it all. When i requested they walk it to the truck i was told that would cost more money as time was an issue. I pulled what boxes i could from the piles and they did put them my car so I could drive them myself to a place I knew would put the dished, pans, kitchen times etc to good use. The Supervisor has called me personally , apologized and promised retraining. I would use them in CT based on past experience, but not in Westchester. I appreciate the concern of the supervisor.

They removed a lot of scrap wood, concrete chunks and an old kitchen cabinet, sink and countertop from our basement and driveway. They were very polite and friendly and worked hard.

It was fine. They were nice guys and came when they said they were gonna come and did what they said they were gonna do. They picked the debris from the curb then out it in their truck.

The team arrived on time and were very courteous and professional. We took them up to the attic to show them the volume (it was a lot) and that we wanted most of it taken down and removed. They explained their process, how their pricing worked and we agreed and they set to work. They asked about parking and parked the truck in our driveway and then set out to work. I stayed up in the attic and provided direction (yes, take this, no, don't take that) and they worked quickly and efficiently. They decided to do the work in stages, explaining that they could better fill their truck and also to aid them for sorting/donating/recycling later. It was a warm day and they worked hard, carrying things down two flights of stairs. It took several hours, but at the end of the day we had a cleared out attic and the good feeling that items were going to be donated and not just taken for trash. Even though it was a tough job they remained friendly and courteous the whole time. It was well worth the cost. I have recommended them to a neighbor who is moving.

Great experience. Very courteous and professional in arranging appointment. Aurelio and Derrick arrived on time and did great job removing bags of household debris.

Went very quickly and smoothly. The crew was courteous and professional.

They came, did their job and left within 15 minutes. Quick.

Easy to schedule. Confirmed date with a window. Called ahead. They came two days following a freak snowstorm so we had unexpected snow on the ground making it difficult to get to where the junk was. The two guys were very and quot;can doand quot;, climbed through the snow to get the stuff and, even though it would have been easier to go through the house and we were okay (not thrilled with it) carried one heavy piece up a steep, snowy hill rather than take it dripping through our house. Plan to use them again. This was through an Angie's List coupon so I can't comment on price.

They called first to ask if it was OK if they came early, then they appeared and lugged the junk. The guys were very cool, and it was a pleasure to get rid of things that had accumulated in our basement and other areas of the house. Be warned, the truck fills up quickly, We'll be having more junk lugged soon.

The two men called to confirm that they were on their way, and showed up shortly after that. I had some very heavy items in the basement that I wanted hauled out. The guys worked VERY hard to get everything up the stairs and out. I was worried that one of the items might be too heavy, but they did it! I would recommend this company, and will definitely use them again.

They called to confirm the night before, then called the morning of, then called after they were suppose to be there and canceled. We rescheduled. They did the work but they left half an elevator full of garbage and we are getting a fine from our co-op.

Overall very efficient and went well. Would definitely call these people again.

The junk removal went very well, they were on time, and showed up with a truck. They removed a very large air conditioner from our second floor (it had already been taken out of the wall, they just picked it up) as well as a smaller unit. They removed all debris quickly with no issues. We would use them again.