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The Bed Bug Inspectors

Pest Control, Home inspection

About us

We are a Bed Bug Inspection organization that employs the use of nationally trained canine teams as well some of New York City's top bed bug inspectors. Since 2009 we have performed over 6000 inspections for residential clients and have worked with the region's top pest control firms, hotels/motels, property management companies. We were New York's first independent NESDCA certified Bed Bug Dog Inspection Company and can offer you an unbiased assessment of your problem.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

The Bed Bug Inspectors are here to help guide you. We offer non-biased inspection and answers on how to best solve your individual remediation needs. We offer canine inspections, visual inspections and bed bug consultations.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.412 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
17%
3
17%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.5
responsiveness
4.4
punctuality
4.9
Showing 1-12 of 12 reviews

Sigrid J.
04/2016
3.0
pest control
  + -1 more
My building had hired a canine inspector to inspect surrounding apartments. I asked to be added on, they gave me a discount, as they would already be in the building (normally 250$). I had looked up the company online, because I had been warned that some companies may sent uncertified dogs, with unreliable results, and had seen that they had a certified dog named Freedom, so I agreed to this inspection by this company. They came with an extremely sluggish looking, totally disinterested dog, whom the handler called Cruise, which barely responded to commands and did not alert anywhere in my or (I was told) in the surrounding apartments. I complained to the provider, and insisted on a redo, which I have to say, in fairness, they did, on 8/7/2015. This time, they sent Freedom, who promptly alerted to several places on my bedframe. No report was given to me at first, but it was finally sent upon my insistence (I have copies of both reports). So you want to be sure, with this company, that they actually send you the certified dog.
Description of Work: Provider conducted canine inspections, first with an uncertified, then with a certified dog.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$164

Diana G.
01/2016
5.0
pest control
  + -1 more
unknown
Description of Work: The company was available to come on the day I contacted them. I had a bedbug problem in the past and had some insect bites and was afraid the bedbugs had returned. The company brought a bedbug-sniffing dog who didn't find a problem. I was very relieved. I have had no further bites.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bonnie M.
06/2015
1.0
pest control
  + -1 more
See above - not able to engage their services as I live in Central NJ.
Description of Work: Their website lists my town as well as towns much further from Manhattan such as Bridgeton and Cape May as within their NJ service area. When I called for an appointment, I was told that since I lived 50 miles from Manhattan, they could not provide any service. I suggested that they might want to change their website to more accurately reflect their service area.

Rating CategoryRating out of 5
responsiveness
1.0


jeanne N.
07/2014
5.0
pest control
  + -1 more
unknown
Description of Work: in house inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Chelsea H.
11/2013
3.0
pest control
  + -1 more
I thought it was overpriced for what it was. It was about 10 minutes of a dog walking through the house. There was no moving of the bed or anything. They charged us a lot of money for the service, and then charged extra for them to come out to Peekskill. The dog smelled too - like it had just rolled around in poop. The owner of the dog noticed it and apologized. It was fairly easy to schedule the appointment, however.
Description of Work: My son had stayed in a cabin where there was bedbugs so we wanted to make sure we weren't infected.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$395

Response from The Bed Bug Inspectors
In the service business we understand that we will never make everyone happy. We strive to and take our business and dogs seriously. We treat all of our problem calls/customers with the utmost importance. Which is why this review is somewhat unsettling as we performed the service on 9/13 and this is the first time we are being made aware of a problem with the inspection. I normally don’t respond to reviews but felt necessary on this one as your harsh words could hurt my family and the families of everyone who works for me. We quoted you a price, at your request as we did a service for your family member. Since your home is about an hour past where we normally travel we charged a little extra for the travel time, which you accepted. Why you gave us an F for price is beyond me? As for an F for responsiveness, this is also quite a stretch. You called on 9/12 and we were at your home on 9/13 before 10 AM (so maybe change that F to an A++++ and say thank you for being amazing!). As for an F for professionalism the woman who went you your home has done hundreds of inspections for me over the past few years and is quite possibly one of the sweetest women you could ever meet. If she was really that bad I wish you would have called me the next day so I could have spoken with her about how a customer felt she gave them “F type” service. As for the smell of a dog, I am not sure how to handle this one? I was not there and I am assuming my handler was being polite when being told her dog smelled? As I see it we were called in to perform an inspection for bed bugs. We did our inspection which we have us being there for 35 min, you have 10 min (this was two months ago so not much I can do about it now). We gave you clearance and peace of mind that was RIGHT! We said you did not have bed bugs and you did not! But since the customer is always right I will say this… Sorry you were unhappy with the price, Sorry about a dog smelling (it’s possible for a multitude of reasons, but be rest assured all of our dogs are groomed regularly and see their doctors more regularly than we do), Sorry we could not be there sooner and we appreciate your compliment for being punctual. Happy Holidays and have a wonderful and safe new year! Jeremy

Paul M.
11/2013
5.0
pest control
  + -1 more
I was impressed with their accuracy. They were able to identify when my parents were infested and not infested. I found them totally reliable. They're very responsible, returned phone calls quickly, and were kind people. If I had followup questions, they called me and put my mind at ease. I had an excellent, excellent experience with them.
Description of Work: We've used their services in ourelderly parent's and elderly uncle's apartments. We had them inspect the residences prior to move in.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Arthur L.
05/2013
5.0
pest control
  + -1 more
The guy and the dog did a thorough examination and didn't find any bed bugs.
Description of Work: Checked for bedbugs with a dog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from The Bed Bug Inspectors
Thank you for the kind words and please let us know if we can be of further assistance. Jeremy

Christopher C.
04/2013
5.0
pest control
  + -1 more
It turned out great. It's a touchy subject but they were very discrete, very nice, professional and reasonably priced.
Description of Work: They inspected for bed bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Bed Bug Inspectors
Thank you for the kind words and please let us know if we can be of further assistance. Jeremy

Traci A.
04/2013
5.0
pest control
  + -1 more
He and his team did a great job, they inspected and I did not have bedbugs. They were very responsive and very personable. I was in a panic and they were very calm and set me at ease. I have referred friends to him.
Description of Work: He came out and found that I did not have bedbugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Bed Bug Inspectors
Thank you for the kind words and please let us know if we can be of further assistance. Jeremy

Stacey D.
04/2013
5.0
pest control
  + -1 more
unknown
Description of Work: They confirmed I didn’t have bed bugs. They were great. They were very helpful.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Bed Bug Inspectors
Thank you for the kind words and please let us know if we can be of further assistance. Jeremy

Valerie S.
04/2013
4.0
pest control
  + -1 more
It turned out well.
Description of Work: They did a K9 inspection to see if there were signs of bed bugs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,200

Response from The Bed Bug Inspectors
Thank you for the kind words and please let us know if we can be of further assistance. Jeremy

Irene D.
08/2011
4.0
home inspection
  + -1 more
Someone came with a dog who sniffed around entire house and told us there was no sign of them anywhere else. We were relieved until a week later we found them in another chair. We put another chair in the trash. We called company back and they immediately sent another man they called the senior inspector and a different dog. There was no charge for the second visit. The senior inspector arrived and thoroughly checked the whole house. This visit produced a reaction from the dog at our couch. We put the couch out at the curb and since that date have not seen any more signs. Hopefully we have seen the last of them. Company employees very professional. We believe the first handler may not have been experienced enough to read the dogs signs.
Description of Work: We had bedbugs in a recliner in the living room and needed to be sure if they were anywhere else in the house. We threw the chair out. We found several on our mattress and since we were getting rid of it because of age, we put it out for garbage before we ordered new one. Called Quest Exterminating recommended by Angie's List and they recommended The Bed Bug Inspectors because they had dogs to come and check the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    244 5th Ave Suite 2556, New York, NY 10001

    www.thebedbuginspectors.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control,
    Home inspection

    FAQ

    The Bed Bug Inspectors is currently rated 4.4 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 8:00 AM - 5:00 PM

    The Bed Bug Inspectors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, The Bed Bug Inspectors does not offer free project estimates.
    Yes, The Bed Bug Inspectors offers eco-friendly accreditations.
    No, The Bed Bug Inspectors does not offer a senior discount.
    Yes, The Bed Bug Inspectors offers emergency services.
    No, The Bed Bug Inspectors does not offer warranties.
    The Bed Bug Inspectors offers the following services: The Bed Bug Inspectors are here to help guide you. We offer non-biased inspection and answers on how to best solve your individual remediation needs. We offer canine inspections, visual inspections and bed bug consultations.

    Contact information

    244 5th Ave Suite 2556, New York, NY 10001

    www.thebedbuginspectors.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM