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Steamers NY

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

No matter which carpets you want cleaned SteamersNy is confident that we can get them cleaned quickly, efficiently, and in the most cost-effective manner, and you have our 100% money-back promise, which gives you total peace of mind that your carpets will be cleaned as they should be, without those horrible hidden extra costs.

Business highlights

20 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Area Rug &Carpet Cleaning,Repair and Restoration,Professional Upholstery Cleaning,Tile& Grout Cleaning, Water Damage & Flood Restoration,End of the tenancy Cleaning WE OFFER ALL CLEANING SERVICES INCLUDING DRY CLEANING,MAID SERVICES AND LAUNDRY

Services we don't offer

We Offer all Cleaning Services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.325 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
12%
3
8%
2
4%
1
12%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.5
responsiveness
4.3
punctuality
4.4
Showing 1-25 of 25 reviews

Yana R.
01/2023
5.0
carpet cleaners
  + -1 more
They did a good job, professional, polite and nice. The price was good and the carpet was spotless. I would recommend them. They were fast and the carpet was clean.
Description of Work: They clean the carpet.
Rating CategoryRating out of 5
Yes, I recommend this pro

Irina B.
01/2023
5.0
carpet cleaners
  + -1 more
Did an amazing job! Needed a cleaning after renovations- now they look like NEW! Thank you for a prompt and professional experience
Description of Work: carpet clean
Rating CategoryRating out of 5
Yes, I recommend this pro

Natalie S.
01/2023
5.0
carpet cleaners
  + -1 more
Very happy with the service I received. The workers were punctual, friendly and professional. My carpets were cleaned well. One of the rooms had a stubborn stain. I was worried Id have to change carpeting completely. NY steamers were able to clean it and saved me a lot of money in the process. I will definitely use again,
Description of Work: carpet cleaning in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yana C.
01/2023
5.0
carpet cleaners
  + -1 more
Very satisfying. It was very professional. Carpet looked like new. Will definitely continue use them in future.
Description of Work: carpet cleaning on a staircase. Upholstery cleaning of a couch
Rating CategoryRating out of 5
Yes, I recommend this pro

Cristina E.
11/2015
3.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: The workers arrived not completely prepared and then tried to talk us into getting the rugs cleaned off site for more money claiming that their equiptment was not sufficient and that pure wool could only be cleaned properly off site. Same thing happened when we used second voucher at the office location. And there they did not show up for many weeks. I bought a steamer instead and had same results w/o grief.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$300

Nancy A.
10/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: They accepted payment but did not set up an appointment to do the work.

Rating CategoryRating out of 5
value
5.0

$99

Allison S.
09/2015
4.0
carpet cleaners, upholstery cleaning
  + 0 more
Eh -- they said I couldn't use the Angie's list coupon to do what I wanted, and charged me a lot more to have the sofa steam-cleaned with a different machine, to get cat pee odor out of it. The odor really didn't go away after the cleaning, but they told me if I could get a second cleaning for free if it needed it. When I called to schedule the second cleaning -- guess what? Never got it scheduled.
Description of Work: Steam-cleaned a sofa

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$350

Amy B.
04/2015
4.0
mattresses
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Piper H.
03/2015
5.0
carpet cleaners, mattresses
  + 0 more
unknown
Description of Work: They sanitized and dried our mattress after a roof leak had soaked it. My only complaint is that they left some stains on the mattress that weren't there before. But the mattress is dry and seems clean, which was the goal.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

barbara W.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were very late, --traffic and over-scheduling-- but efficient, courteous, and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$850

Ronald B.
03/2015
5.0
carpet cleaners
  + -1 more
Well and Excellent
Description of Work: Clean carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Donna C.
02/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: The provider did not make it clear there would be additional expense if there were stains on the sofa. When dried, the material was hard.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$90

Sandra C.
02/2015
4.0
upholstery cleaning
  + -1 more
It went ok.
Description of Work: I purchased a Big Deal with them for upholstery cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marie A.
02/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: They confirmed the appointment by email. I waited and waited and finally was able to contact them and could not understand the person on the phone. Their actions caused me to miss another appointment and said I was canceling. They called to say they were outside my door. NO..they could not have been there since I have a doorman and no one could enter without being announced. Not a good experience. |

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Joyce Y.
02/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Ari was very professional and did the job quickly and without drama. He also took a rug back for cleaning. He was a little late due to the snowstorm but called me to say so. I would use him without question.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Lila C.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean chairs and rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$200

Preethi N.
01/2015
2.0
carpet cleaners, ceramic tile, floor cleaning, house cleaning
  + 2 more
Well 2 gentlemen came in they did their job withing less than 2 hours, but I found the work quality is poor. Some parts of my kitchen looks the same as it did before they came in , So I called them back since they warranty their work up to 2 weeks or so , and the gentleman also said they can come back to retouch because sometimes, they do miss things. I was fine with this, but I have been calling for 2 weeks and he keeps telling me he not in the area. So bottom line he never came back. So poor customer service. So I would not recommend these steamers, because i think people need to do a decent job to get a satisfactory remark.
Description of Work: The Provider cleaned my kitchen tiles, They also recommended chemical cleaning , since my tiles were dirty. So i paid extra to have that done,

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$500

Response from Steamers NY
Dear [member name removed] We would like to apologize for any miscommunication that you had with our company. We hold all our customers in the highest regard and we value your time and patience. We would like to resolve the problem in a professional manner. From our understanding, you have contacted our office twice to reschedule. We understand that you asked for a specific date and time, unfortunately we already had customers booked in those time slots. The policy of our company is if our customer is not satisfied with our services, the customer must contact the office within two weeks as you did, and we would be more then happy to provide the services that was promised to you. Please contact our office between 9:00 am - 6:00 pm so we can schedule a time for us to come out this week. You are a valued customer and we truly appreciate your business. Thank you for allowing us to rectify this matter. Sincerely, David K Customer service 646-801-1309

Orlando N.
01/2015
1.0
carpet cleaners
  + -1 more
They went to my neighbors house at first. Then the workers were very arrogant and vague about the job. I showed him the rugs and he could only do one. He told me, "If you don't like it, call Angie's List to get a refund."
Description of Work: $99 for Steam Cleaning of Three Oriental or Area Rugs
Rating CategoryRating out of 5

Response from Steamers NY
I'm sorry you fell like the tech was vague we would like to fix this if you'd please call our office we will gladly try to work this out and make you happy you can call us at 646-801-1309 and ask for David

Laurilyn J.
01/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Took them a day to call me back, and they missed the first appointment due to weather and had to reschedule. But once they got here everything was great, very polite and the rugs look brand new!
Description of Work: Deep-cleaned my three rugs, for an agreed-upon additional charge above the $99 steam-cleaning package.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$164

Deb E.
12/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
It was wonderful. They go above and beyond for me.
Description of Work: They did tile & grout for 250 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Deb E.
12/2014
5.0
carpet cleaners
  + -1 more
As usual it went very, very good. They had coke cola like stains, they deep cleaned, and deodorized them, and it came out.
Description of Work: Carpet cleaned four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Deb E.
12/2014
5.0
carpet cleaners
  + -1 more
It went great.
Description of Work: Used them for Maid Services for other properties as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Iosif Y.
11/2014
5.0
carpet cleaners
  + -1 more
It was a very positive experience. I knew i can trust these guys because i use their other services such as dry cleaning... i cant wait for them to come out and clean my drapes and couch.:)
Description of Work: The provider as very professional. He personally came to my home and picked up 3 rugs. He also delivered back to them and called me after the delivery to make sure that I was happy with the cleaning of my rugs. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Deb E.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I had used them before to clean my area rugs. I've never worked with a company so straight forward and so polite. It was a nice experience. This time they cleaned a love seat, an armchair, and a sofa. My sofa had a smell from our little puppy and the smell and stains are gone. They did a great job.
Description of Work: They cleaned my upholstery and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Deb E.
10/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I had a party at my house and some of my guests had got carried away and spilled wine all over my rug. I had called Steamers NY a woman answered and was very polite and professional, she had set up an appointment for a tech to come out and give me a free estimate. The technician that came out was nice and respectful and above all on time (I don't like unpunctual people). He had explained the process and the chemicals that they use to clean the rugs. The Tech also had explained that the rug would need to be taken to their facility in order to get wine stain out and restore the color of the rug. I was hopping that it could be done at my home, but I was advised for best result to do so. I got my rug back today and was very satisfied with the work that this company provided for me. The wine stains were removed and the colors bright and beautiful. I would use them again, intact they are coming out to clean my armchairs next week. Thanks
Description of Work: I had a party at my house for my boyfriend and some of the guests got carried away and spilled wine all over my expensive rug. I was not to happy about that. Area rugs were cleaned by the provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    79 Pine Street, New York, NY 10005


    Service hours

    Sunday:
    10:00 AM - 5:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Upholstery Cleaning,
    Mattresses,
    Ceramic Tile,
    Floor Cleaning and Waxing,
    House Cleaning,
    Window Cleaning,
    Water & Smoke Damage,
    Dry Cleaning

    FAQ

    Steamers NY is currently rated 4.4 overall out of 5.

    Sunday: 10:00 AM - 5:00 PM

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Steamers NY accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Steamers NY offers free project estimates.
    Yes, Steamers NY offers eco-friendly accreditations.
    No, Steamers NY does not offer a senior discount.
    Yes, Steamers NY offers emergency services.
    Yes, Steamers NY offers warranties.
    Steamers NY offers the following services: Area Rug &Carpet Cleaning,Repair and Restoration,Professional Upholstery Cleaning,Tile& Grout Cleaning, Water Damage & Flood Restoration,End of the tenancy Cleaning WE OFFER ALL CLEANING SERVICES INCLUDING DRY CLEANING,MAID SERVICES AND LAUNDRY
    We Offer all Cleaning Services

    Contact information

    79 Pine Street, New York, NY 10005


    Service hours

    Sunday:
    10:00 AM - 5:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 5:00 PM