Scerri Quality Wood Floors

Joe is an artist and a magician. He turned our tired old wood floors into a glistening masterpiece. The restored floors made the whole house shine. His prices were reasonable and his team terrific. Scerri Quality is TOP QUALITY!

This is not your ordinary review since what happened for Joe Scerri to polish our wood floors was certainly out of the ordinary. We had used Scerri Quality Wood Floors a number of times before very happily so I contacted them mid-summer to polish our floors again this summer. They said they were terribly sorry, but they were already fully booked since summer dates need to be made far in advance. I explained my daughter was getting married Sept. 2. They said they would try to squeeze me in, but I would need to wait until the last minute given their tight schedule. Then Joe got pneumonia and had a fever of 105 and said he was so so sorry and could not accommodate me. Despite being very ill, Joe walked me through how to polish the floors myself, including sending multiple emails about how to find the right floor polish. End of story: Joe started to feel better, and he polished our floors, even if he was still coughing when he did it. (I felt really badly about that). PS He got stuck in our building's elevator, which broke down, for half an hour on the way to the job, and he still didn't complain. BRAVO, Scerri Quality Wood Floors!

This was the first quote I went to after having a bad experience with another provider. I would not use their service. The guy who runs this service is either on drugs or I don't know what is going on. When he came he gave me a quote, he gave me his card with his phone number, and at one point during the negotiation I called him and he said this was his private phone line. I told him that he had given me this number, and then he proceeded to tell me there was no way he would have ever given me this phone number. He said he would not have given me this phone number and then basically was coercing me to say that his secretary had given me his phone number. It was surreal. He gave me his phone number, and if she had given me the phone number, I would have said, oh yes she did. That is why I think he was on something. It was very strange. It was the first sign, and then the other sign was that he had not agreed to do the work. So, I am not sure if he even knew it was me that he was talking to. Then he just disappeared. In none of these situations was there any kind of verbal confrontations. It was never any kind of a yelling match. It was just strange. When I called him the very first thing he asked me was how did you get this number. When I told him, he acted like I was lying because there was no way he would give me his number. After that call, I called his secretary, so I could let her know listen I just had a call with your boss and he insisted that you gave me his phone number. You didn't., but it got to the point to where if I didn't agree with him, he was going to become upset with me. She thanked me for the heads up. When we work with people, I have a boss, and you dom't want to create any trouble with that. I think the guy wasn't completely there.

We couldn’t be happier with the result. The new floors look beautiful. The paint job is impeccable. We were really impressed with Joe’s professionalism and work ethic. People were telling us that the renovation will inevitably take longer than expected, but Joe completed it by the date that he promised at the start. Our neighbors were particularly impressed with the great care Joe and his crew took to protect common areas outside of our apartment. Joe very obviously loves what he does, and it comes through in how he works. He attends to every detail of the job making sure it is perfect. He is easy to communicate with — texting is his favorite method — and responds promptly. His workers have the same great attitude. His assistant Lucy is easy to work with, punctual and quick. Our apartment has a couple of wooden steps leading to a door. This is where we had a chance to observe Joe’s artistic nature at work. He didn’t just replace the old woodwork with new. He restored the whole structure, made the steps wider and more comfortable to use. This was his idea. We were used to the way things were and we were initially skeptical when Joe proposed it. We decided to trust him and are very happy that we did. We recommend Scerri Wood Floors and Paint without reservations.

Joe worked with a crew of men who were excellent. The finished product and workmanship was far superior than before. Joe also worked with a team that also does an excellent job in painting the condo. If you want nothing but the best, Joe Scerris's Quality Wood is highly recommended. We live in a small two bedroom New York City condo, whose resale value increased considerably as well as our comfort level in seeing daily the beautiful tone and quality of wood placed down in a precise beautiful manner. I did want to note that the price reflects the more expensive maple wood versus the less expensive oak.

I have an apartment which i am preparing to sell. I was having a number of other contractors through my apartment at the same time - painters, plumbers, bathroom repairs, electricians - and the damaged wood floors were in the most trafficked part of the apartment. I found Scerri very accommodating to the schedules of these other workers. They came promptly for their appointment and finished the work within the projected time frame. The finished product was better than I expected as the damage had been quite severe.

I called just before Memorial Day and they began work the following Wednesday. The men were prompt, neat and professional. They were very responsive to my wishes and all of the work came out beautiful.

It was a good job.