Roadway Moving

Realized that it will not be wise to try and move my home office from CT to NY on my own, I contacted Roadway moving for a quote The process itself was quite simple, Ken from their sales office had given us an idea in terms of the cost as well as the services they can provide, after checking around a few places I already had an idea in terms of what the cost would be like and was impressed by their thoroughness, they also insist on an on site survey prior to my move to ensure they cover any and everything that needs to be done on my move, especially since we have artworks and some office machines that requires special handling which was even more reassuring. My move took 2 days to complete from start to finish, I was a bit nervous since my files and artwork will be out of my possession overnight but the fear went away once I saw how they packed and handled my items, to be fair my stuff was probably safer in their possession than me trying to jam it in my Prius and bring it to the city myself. At the end of the move, no surprises, no damages, and I will definitely use their services again after my lease is up at the end of next year.

The move itself went great. They were careful with my belongings, and arrived on time.

They took great care with moving us from NY to Louisiana. They were very professional and kept us updated. Awesome company, and I would highly recommend them!

Very trying time for my aunt when my uncle passed away but needed to get a moving company to get her items to her new apartment in Arlington, VA. She wanted to make sure that the guys would be honest, polite and understanding of her situation. From the pricing to the communication to making my aunt feel a bit more at ease during a tough time, we couldn't have asked for better service.

Too much extra costs. Deal was not specific enough.

From start to finish, the associates at Roadway were a pleasure to work with. Roadway movers were available to do our move on a Sunday, which we found was very rare when evaluating various moving companies. From the beginning, we worked with Joseph, who was very knowledgeable, straight-forward, and quick to respond to the various questions we had. With only an online inventory list (no on-site estimate, no setting up estimate appointment, no waiting at home for estimator...), Joseph gave us the best moving quote out of the five moving companies we researched. Joseph was confident and spot-on when calculating the length of our move. Despite the move taking place on marathon Sunday, Joseph assured us that Roadway would be there, and they did indeed arrive in a timely manner. The movers worked quickly but carefully and even asked if they could take a few of our items that we intended to take ourselves. We were a bit worried about all of our furniture fitting into our storage unit, but the Roadway movers are masters of Tetris! Upon arrival at our storage unit, the movers were precise and obviously experienced, placing pieces of furniture in thoughtful configurations that insured the best use of space with consideration to the furniture type and level of delicacy. We would definitely use Roadway again in the future! Many thanks to Joseph and the crew!

I recently moved from New Jersey to Pennsylvania. Roadway Moving made my move effortless from planning through execution. First, I had a detailed list of everything I needed to move (furniture plus 133 boxes). They provided a ?binding not to exceed? estimate over the phone (I was OK with this because I knew my list was complete). Also, I was able to pay for this move via credit card (no need to run to the bank for a certified check). They scheduled a pick date and a delivery date that worked with my schedule. They showed up on time, loaded the truck. The team was delightful and focused on their job. They delivered on time and accepted my credit card in payment for the ?binding not to exceed? estimate agreed to earlier. There was no breakage or missing items. I was thrilled with this experience (well as thrilled as you can be with moving), and definitely recommend Roadway Moving for a stress-free experience.

My experience was very positive, The company sent 5 guys to pick up my stuff from Florida and 3 back here in Jersey. The crew was very carful and worked non-stop for several hours till my house was completely empty. I was very satisfy especially because my previous experience with moving companies are bad. This guys are very organized, from the first phone call I knew Im working with professionals, They came on time and surprisingly did not brake anything - thats really all I care about. I would defiantly used them again if needed!

The experience was very, very positive. The service was simply impeccable. Both pick-up and delivery were performed on time, in an orderly, neat, careful fashion. At pick up, all my items were carefully packed, or wrapped, and barcode labeled. At delivery, all the items were unpacked, or unwrapped, and all the packing and wrapping material was neatly taken away. Every single Roadway's employee I interfaced with was courteous and professional. All the promises made to me by Roadway's salesman, Ken Chen, during my initial telephone conversation with the company, which resulted in my choosing them, were kept. I will use them again and I highly recommend them.

They were wonderful to deal with. Everybody was very professional and competent. On the move-in in California, only two guys came to empty a huge truck into a 4-bedroom house. It took an awfully long time. It wasn't really good for us but it wasn't good for the guys working either. I had 5 guys come to pick up my stuff in New York.

Absolutely perfect. I've moved several times in the past 3 years - have had some AWFUL experiences with antiques broken and bikes STOLEN! YES! I WISH I had found Roadway a long time ago! Every aspect of their service was A+++. First, Jeff Cadwallader came to our house and estimated the costs based on looking at everything. His prices were very, very reasonable and he was extremely prompt in getting us all ready to go. Then the team that came to pick our things off, Domenic, was incredibly professional. They packed everything very well and were very nice and clearly cared about what they were charged with. They made the drop in New Jersey with no problems at all. Then, today, Romero and Marcela arrived with the truck in Florida. Other moving companies complained about the trees in the road, but Romero maneuvered the big truck just fine! And then the proceeded to remove everything - and NOTHING was broken! I know that seems like not much to ask - but given my previous experiences, we were unsure. I can tell you for certain, that I will NEVER use any other moving company again! Roadway cares, they are professional, reasonable in price and are a true blessing to people needing to trust folks to move their precious stuff.

They arrived on time I was told between 8-10 they were here at 9 am. They were professional and SPOKE ENGLISH . This was my 38th move in my life so I am no stranger to the process. I used mayflower when I moved here AVOID THEM AT ALL COSTS THEY ARE THIEVES STOLE MY JEWELRY. !! Getting back to roadway they followed my directions to a tee I am very fussy about my belongings . They set up everything as I asked this was the first time in 38 moves that it was really stress free. I wouldn't use anyone else. Coming from me that's the biggest compliment I could them .

Excellent service. Price was competitive. Pickup and delivery were within the stated windows. Nothing was damaged. Communication was good. What more to say?

The move teams on both sides were punctual, professional and courteous. There is not much more we could have asked from them. The crew leaders on both sides were dynamic and had the respect of the rest of the team. A very easy group of people to work with on both sides. The teams demonstrated integrity and honesty. The only room for improvement would be more punctual and accurate contract documentation. Bottom line, this is a moving company with whom we had a great experience and we would not hesitate to recommend them.

Excellent service and super speedy too! The movers were complete professionals. The leader of the group took the time to explain the insurance and paperwork as well as go over how the move was going to be done. They also took the time to repack some of the more fragile pieces better than I could have. The only small hiccup was that they didn't get my notes on how to get to my apartment so the guys were a little confused by the local streets. I would definitely use them for my next move!

They performed a local move for me. Everything went well.

Of course it cost twice as much, but no one is good at estimating their own stuff. I should have had someone come out to look. The packers were great, I couldn't argue with the number of boxes it ended up being. We were a little over a month between being out of one place and able to get into the next. The did arrive a couple of days early which wasn't optimal, and they offered to wait, but we were able to accomodate. The guys who unloaded did a great job.

Obtaining the estimate was quick and professional, and over the phone. I gave them the list of items that we needed to move and I received an estimate on the spot. The estimate was a flat rate, regardless of any extra time that would have to be incurred for anything beyond anyone's control (traffic, waiting for the elevator, etc). The move was a short turn-around - one week later. I called mid week to adjust the list of items, and they were immediately available to adjust the estimate. Extremely responsive and easy to communicate with. As promised, the driver contacted me the day before with the hours they would be there and they arrived the next day, early. The crew that showed up was entirely professional, courteous, and respectful of our home and our property. They took great care in wrapping all the larger items, and carefully stowing all the smaller ones in large boxes. The truck was packed in a timely manner and we arrived at our destination, they were already there unloading. There was no complaining about the heat and small elevator in the building, or anything. All 3 guys were terrific! All the paperwork was in order, and the whole thing went off without a hitch. I would highly recommend Roadway Movers and they would be my first and only call the next time I need to move!

I had used them before for my move to the house and they were great, so it was only natural that I would use them again. They did not disappoint.

Roadway was amazing!! This is the second time I use them and this time they came back for free!! I had them do a small move back in January that went like clock-work. When I had trouble fitting my armoire int an existing closet I decided to call them again and let professionals handle the job. I spoke with Joseph again and he was as helpful the second time as he had been the first time. I was totally shocked when he offered to send two movers over for free!!! They worked so hard to get the armoire in at a bad angle and they finally got the job done. This is an example of customer service at its very best.

They got everything done in 3 hours. They were very efficient. I would highly recommend them. There was no problem with the move.

Roadway Worls Wide Moving went above and beyond what was expected of them to provide top notch level service to us, and actually they made the most stressing part of our long distance move a breeze. We purchased The Big Deal package offered by them through Angie's list, but not before I made my extensive research f their company, their rating, reviews and customer satisfaction. We were getting quotes by various from right and left, and we felt overwhelmed by all that. We did not know with what company to go, and all rates we were getting seemed to be high in the sky for the amount of boxes / items that we actually had to transport. We even considered U-Hall for a while hoping to get a cheaper solution, but ended up looking at even more expensive rate than some of the most expensive moving companies that contacted us. After all that messngetting in touch with Roadway Movin, getting an instant phone quote from them, buying a deal from Angie's list and scheduling the pickup was a no-brainer. We had not had our inventory list at a time of booking their services, so we had to go with a price estimate. They told us we will need to call them a couple of days before the pickup to give them the list,and that stressed me out a bit because I was afraidbI wil still not have it all ready by then. But when I called them 2 days before the scheduled pickup date and said I am still not sure how many boxes we will end up with they said it's not a problem and they will give it a count when they come to ick it up and will adjust the price based on that. I was given a courtesy call from the company office to confirm the date and time window for the pickup, and also received a call from the driver once they were on their way to our house. The pickup team was wonderful, highly professional and just a pleasure to deal with. A couple of large furniture items we had to send were safely and securely packed by them, and the entire pickup time was no more than half hour top, including the required paperwork. The final price was calculated after all the items were picked up and put up in the track, and the team supervisor had given us a discount since we had more boxes than we first estimated, but overall it did not take up much more space in a track than was designated to our items based on previous calculations. The discount we were given set off the price difference between what was first calculated and what it came to at the final count. We were given 10 days window for our items to arrive, but we also were asked what is our first desired date that we will be ready to get the delivery here in TX. We ended up receiving the delivery on that very same date we chose, that happened to be the very next day after our arrival in TX!!! We couldn't be more happy with such time efficiency. Track drivers were in touch with us the day before the delivery to give us the time window, and they were right in time when they said they will. The delivery team was also a pleasure to work with (different team, driver and a different truck than the one at the pick up). Altogether it did not take more than Hal hour for them to unload and bring everything in. They take the heavy bed and the mattress up the second floor bedroom, and it had to be assembled back. None of that had been charged separately, everything was already included in the price we paid. Payment was split in half, one half at the pickup, and the second half at the delivery. We had a couple of small items we did not know how to pack, so following the pickup the team packed all these items in their own company boxes, and did so wonderfully. Aver all, it was a wonderful experience, and we couldn't be more happy with Roadway Moving services. With no hesitation we will use them again, if needed be.

These guys operate like a well oiled machine! The move could not have gone better, I'm very impressed with the service I was given. The moving teams in CA and in NY were excellent. They treated my antique China cabinet as if it were a newborn baby! They wrapped my sofa's in so many blankets that you could not have damaged them if you tried to. They packed and unpacked all of my boxes as promised. I can't thank the movers enough for their work. The delivery arrived within the timeframe that was promised to me by the salesperson who set up my move. My biggest fear was that they were going to call me while I was at work and say the truck is outside my building which would have resulted in me running like a maniac from work to meet them. That was not the case at all. The dispatcher and the customer service reps called me quite a few times while the truck was on the road and let me know where the truck was and he kept making the delivery window shorter and shorter until it boiled down to an exact date/time. The price that the salesperson gave me was the price I paid- there were not any hidden fees (this was not the case when I have moved with other companies in the past). I highly recommend Roadway- it's a very well run organization.

The prices were reasonable and didn't change. The guys were all very respectful and pleasant to work with. They cheerfully moved my furniture around when I changed my mind about where it should go. The packing was was variable. Some of the guys packed with great care. Other boxes were packed haphazardly, and subsequently, some of my things were broken or damaged. They took great care with my large furniture, so nothing of value was damaged. I made a mistake and asked them to move my washer and dryer. My realtor informed me that the w & d were in the contract to stay with the house. I talked to them about my mistake. They delivered them back to my old house at no charge. I was very pleased by that.

The first review I wrote included ALL the details, but it is just too exhausting to write, and for fellow consumers to read. I planned this move from Ohio for a very small move from Brooklyn, NY to Albuquerque, NM. So here?s the condensed version: PROS FIRST: 1.Our belongings were delivered. It took 20 days (17 of which they vacationed in a storage area.) So far, everything appears to be in good shape. 2.The pick up crew was great! I wasn?t at the destination, so I don?t know how that crew was, but the bed and TV w/stand was assembled as promised. 3.Great communication FROM THE PICKUP/DELIVERY crews. 4.They had an estimator who made an onsite inspection of the goods to be moved before the final estimate. The final estimate was the final price paid, there were no hidden charges. CONS: 1.Made all assurances to meet special circumstances DURING THE SALES PHASE. Unfortunately, application of all those assurances were neglected when the times came. The stress of moving and being in a totally bare apartment for over two weeks while starting a new, stressful job just increased. 2.Customer service didn?t often return repeated phone calls. Save time and ask for a supervisor to solve any problems. 3.Price for the move was a little high but worth it to have special requests honored (they weren't in the end). I was given 2 discounts and 5 free wardrobe boxes but I think the increase in the packing charge (from $449.00 to over $700) pretty well covered them. 4.Restitution was made for a missed flight (see number 1), but only after many phone calls. Could have been avoided had the original plans had been followed, even after several reminders. 5.Last minute special arrangements had to be made for offloading to the unavailable recipient (again, see number 1), but only after many phone calls.Could have been avoided had the original plans been followed. You can fill in any blanks. I have planned three moves cross-country in as many years. I have reconciled to the fact that there isn?t a mover out there who doesn?t know they have complete control over the situation no matter what you may need. All you can hope for in the end is that you eventually get your stuff. Roadway World Wide Moving has a slogan on their website: "WE DELIVER WHAT OTHERS PROMISE" Well, they did deliver the goods but fell short on the promises.