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RemoteTechMaster

Computer Repair, Website Design & Development, Tutoring,

About us

Located in New York City, RemoteTechMaster provides Local On-Site and Secure Worldwide Remote I.T. Support Services for Home Users, Home Offices, Small Businesses and E-Commerce. All RemoteTechMaster Support Agents have 20,000 hours of experience, qualifying them as Master Technicians & Troubleshooters.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Worldwide Secure Remote I.T. Repair and Servicing for Home Users, Home Offices, Small Businesses and E-Commerce. RemoteTechMaster works with PCs, Macs, and Tablets - Everything from Wireless Routers, Servers, Firewalls, Network Cabling, Home Wireless (including connecting all Smart Devices), Computer Tune-Ups and Virus Removal as well as Hardware and Software Tutoring on Computers, Tablets and Smart Phones. We also help with Installation and Configuration of new Hardware and Software.

Services we don't offer

Social Media Setup, Customization or Tutoring. (Facebook, Twitter, Google+, LinkedIn, Instagram, Pinterest, Sina Weibo, etc.)

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.8
Showing 1-5 of 5 reviews

Ed T.
02/2020
5.0
computer repair, web designers
  + 0 more
Gregg has been my computer go-to guy for twenty years. He’s always there, always finishes the job and I’ve always been satisfied. Recently, he created a website, fast, cheap. You can’t go wrong. Ask him for my number, I’ll fill you in.
Description of Work: Various tasks re functionality, efficiently and generally getting things working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Bernard D.
02/2020
5.0
computer repair, computer training, tutoring
  + 1 more
Perfectly. I was able to continue my practice without delay.
Description of Work: Gregg has done work for me for over 8 years. Most recently, he moved my law office to my home, settng up 2 PC;s, 2 printers, wiring and wireless, and assisted me in learning software. His services are performed remotely and effectively. His charges are very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ron D.
06/2016
5.0
computer repair, web designers
  + 0 more
It went fine. I have known Gregg for about 15 years - originally met him while he was consulting for a company I worked for. He was always available and a integral part of our team there. I have also used him personally for many years to look after my home computers. I have always found him knowledgeable, willing, honest and responsible. I highly recommend him to anyone who might need his services.
Description of Work: Discussed Windows 10 auto install and how it affected my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

judith V.
05/2016
5.0
computer repair
  + -1 more
Gregg said that there was an AOL problem, and proceeded to do many things like powering the set on and off, looking up different programs, etc - to me, i did not know exactly what he was doing - but he fixed the problem - he suggested that i might consider changing from AOL to another service, and i am thinking about doing just that- my television problem was quite involved- Gregg was busy with plugs, looking at different channels - and showed me what i could do if this happened again - he explained it so well - Gregg had a very professional manner - and certainly has many skills -i did not feel hesitant in asking him questions
Description of Work: my e-mails were not coming in - my television set had a "shrunken" picture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Wendie O.
11/2015
5.0
computer repair
  + -1 more
I contacted Gregg and he got back to me right away. I explained what I thought was wrong and he remotely connected to my computer and quickly diagnosed the problem - which wasn't as bad as I thought it was, but I had no clue as to how to resolve it. He took care of the problem quickly and expertly and relieved my panic and concern - and at a reasonable price! My computer works perfectly now and I have Gregg to thank for it. I will definitely contact him again if I ever have another computer problem or need computer advice.
Description of Work: Got my computer working again. I thought it had died but it turned out to be a virus which Gregg removed with great expertise and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    155 East 47th Street, New York, NY 10017

    www.remotetechmaster.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 8:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Website Design & Development,
    Tutoring,
    Computer Training

    FAQ

    RemoteTechMaster is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 8:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 8:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 8:00 PM

    Saturday: 10:00 AM - 8:00 PM

    RemoteTechMaster accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, RemoteTechMaster does not offer free project estimates.
    Yes, RemoteTechMaster offers eco-friendly accreditations.
    No, RemoteTechMaster does not offer a senior discount.
    Yes, RemoteTechMaster offers emergency services.
    No, RemoteTechMaster does not offer warranties.
    RemoteTechMaster offers the following services: Worldwide Secure Remote I.T. Repair and Servicing for Home Users, Home Offices, Small Businesses and E-Commerce. RemoteTechMaster works with PCs, Macs, and Tablets - Everything from Wireless Routers, Servers, Firewalls, Network Cabling, Home Wireless (including connecting all Smart Devices), Computer Tune-Ups and Virus Removal as well as Hardware and Software Tutoring on Computers, Tablets and Smart Phones. We also help with Installation and Configuration of new Hardware and Software.
    Social Media Setup, Customization or Tutoring. (Facebook, Twitter, Google+, LinkedIn, Instagram, Pinterest, Sina Weibo, etc.)

    Contact information

    155 East 47th Street, New York, NY 10017

    www.remotetechmaster.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 8:00 PM