Quality Cleaning Company deals with every client on a personal level. When you call us you have the ability to speak directly to the owner.
If you live in an apartment or a home, we can eliminate the mundane chore of cleaning from your life. If it’s a commercial building or medical office that needs cleaning, we will do it, thoroughly and responsibly, at any time of any day .
Business highlights
39 years of trusted experience
Emergency Services Offered
Services we offer
Residential & Commercial Cleaning, Medical Office Cleaning, Home & Office Organizing
They confirmed online that they would be coming on Memorial Day, which was the date first date I selected. No one showed that morning so I called and the owner apologized profusely and said that they had a new system in place for setting up appointments. I had to take a day off from work, which I was not happy about. However, the owner said she would drop the ladies off. Carmen and Yvonne did a fantastic job. They were very professional and dedicated to their craft. I would use them again, however, I would make sure to reconfirm the appointment.
Description of Work: They cleaned my kitchen, bathroom and living room.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$159
ANNA S.
06/2015
5.0
home & garage organization, house cleaning
+ 0 more
I had a 16 hour house clean. I did not want to burn one person out in a two day job.So I chose the option of four people for four hours in one day. Quality cleaning could only accommodate me with three people on the day I chose. Cool! I was proactive in the work. I would not want to cause anyone to work harder than I would like to work. Work smart and not hard. Put on the music of your teams choice. We had a great time working to the beat of Latin music. Have cold water ready to keep yourself and others cool! When you plan to organize an area, make sure that you have the proper equipment to do so. i.e. bins, clothing rack - match your suits, hefty bag and barrels for papers and books that way it is easy on you and the people that help you ( figure it all out) wto put winter - summer spring- shirts-shoes coats. ( We brought everything out into the living room and rocked! Ceiling fans on so it was cool for all. (It was the 90 degree day!) That way you can either keep them in bins or even bag and label them. This is a must when you plan on putting things in storage. I used 71 gallon size bins. I also used heavy duty hefty bags for coats and suits place them in the bag flat for easy transport and space saving; to be later dry cleaned and then (hung up on a rack to prevent wrinkling again. You can always sort your paper ( Get a neat machine and scan them into your computer) and throw the rest away or put them in large binders that are labeled along with plastic slips for the pages (plastic see through slips already has holes for the binder. You can see your important documents. Books? I have books from college - how about donating them to better world books? You can get a free mailing slip and you are helping people in places that can't afford books. The experience concludes where I have another four hours to work with one person...mmm clean and organize the pantry closet. lady clean the bathroom and theher lady cleaned the kitchen. The ladies were very very nice... and I found them to be trustworthy.. they are bonded. Working such a short span of time was easy on me and the team as well. It went so well that there was time for one lady tie up the loose ends in the room, one lady cleaned the bathroom and the other lady cleaned the kitchen. Everyone was HAPPY and we got the job DONE!Thank you Quality Cleaning will set up the next appointment with you for the last lady to come and clean the pantry. I plan to use this company again and highly recommend them! I am bad with names but they were all wonderful! God bless you all!
Description of Work: I was helped by Quality Cleaning with the sorting and organization (packing too!) of a crowded room full of papers, books and clothing by a team of three people. My bathroom and kitchen was cleaned also! It was a heck of a mess, but not anymore!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Amy S.
06/2015
4.0
house cleaning
+ -1 more
It was a decent first time with this company... My apartment is clean. I explained and showed them everything that needed to be done and it was completed. I will be using this company again, but I will ask for the cleaners that come to be able to speak english, because that is my language and I want them to understand what I am saying without hand gestures and translations from another cleaner (that added too much time on and was frustrating to me). Everyone I have dealt with so far has been very nice and professional.
Description of Work: Cleaned my 2 bedroom 1 bath apartment as I requested.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$139
victoria W.
06/2015
3.0
house cleaning
+ -1 more
There were several problems with communication with this provider. While they say they use whatever time is necessary to do the cleaning,they told me (when the cleaners were already there) that they estimated it would take 3 hours based on square footage and that was how long the cleaners would be there. My apartment is old, and needed a lot of work, but I wouldn't say it was in extremely bad condition. They argued with me about the size of the apartment on the phone. To their credit, they ultimately said they would work as long as necessary-which was about 1/2 hour-45 minutes longer than 3 hours, , but this was after unpleasant phone calls. The cleaners themselves did a reasonably good job.
Description of Work: clean my apartment
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$145
Response from Quality Cleaning Company
I'm really surprised at your comments. I thought we had very reasonable conversations. As you said and we discussed, the 3 hours was an estimated. We estimate 3 hours with 2 workers which totals 6 hours. The deal states that it is not for homes in exceptionally bad conditions and under 1000 sf and with those conditions it has never taken more than 6 hours. I explained to you that it was just an estimate and they would stay and get the work done. The deal clearly states that it is not for home in exceptionally bad conditions and I think the average person would agree that your home was in pretty bad conditions with all the wee-wee pads all over the floors, boxes, old suitcases, kitty litter, heavily soiled bathtub, pet urine, random items pretty much covering the floors and most surfaces which had to be moved in order to clean etc. We honored the deal in spite of the fact that your home was in bad condition because we pride ourselves in doing all we can to please a customer. I'm sorry that our best effort was not pleasing to you.
Susan S.
06/2015
4.0
house cleaning
+ -1 more
Tidy, fast, good result i was happy with.
Description of Work: Cleaned blinds, 3 sets of stairs, 3 bathrooms
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
EUGENE H.
06/2015
4.0
house cleaning
+ -1 more
It went pretty good. The only problem I had was scheduling an appointment. She was good, just overbooked.
Description of Work: I purchased a Big Deal for $89 for 4 Hours of Professional Housecleaning.
Rating Category
Rating out of 5
Yes, I recommend this pro
$89
Melanie M.
06/2015
1.0
house cleaning
+ -1 more
The provider did not show up. ?Did not email. ?Did not call. I could not reach them by either email or phone on the date they were supposed to arrive and did not. I would not use them again and am hesitant to use Angie's list again.
Description of Work: The provider did not show up. Did not email. Did not call. I could not reach them by either email or phone on the date they were supposed to arrive and did not. I would not use them again and am hesitant to use Angie's list again.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$159
Laurie G.
05/2015
5.0
house cleaning
+ -1 more
I left the woman alone and she understood that I really wanted the bathroom and kitchen to be cleaned thoroughly- which she did. If she needed something she asked.
Description of Work: Cleaned bathroom and kitchen- even did the refrigerator...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael S.
05/2015
5.0
house cleaning
+ -1 more
The ladies were go getters and made my home squeaky clean!
Description of Work: Full apartment cleaning (2BR and 1.5 bath)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Susan A.
05/2015
5.0
house cleaning
+ -1 more
Jasmine was my cleaning lady. I am incredibly happy. She was punctual, friendly, professional, and easy going. She did an incredible job deep cleaning. I left her alone and she rocked it! She cleaned areas I didn't even know were dirty. I've used different cleaning services in the past and this was excellent.They called me a couple of times to confirm the appointment. They even called me afterward to make sure I was happy.
Description of Work: I purchased a Big Deal for $89 for 4 Hours of Professional Housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Kashif R.
04/2015
4.0
house cleaning
+ -1 more
They were on time. The quality of the work was good but not excellent.
Description of Work: I purchased a Big Deal to get some house cleaning done.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$179
Margaret E.
04/2015
5.0
house cleaning, window cleaning
+ 0 more
They did an extremely good job, very meticulous. ?Very detail oriented. Couldn't of asked for better house cleaning company.
Description of Work: They cleaned all the floors, washed all the windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Theresa K.
04/2015
5.0
house cleaning
+ -1 more
I am very happy with this service. Ms. Rodriquez, the owner, got back to me right away. She honored my date and time requested. The staff member was on time, a pleasure to work with, and completed everything I asked of her in the allotted time. She vacuumed the entire apartment, cleaned all hardwood floors, dusted, cleaned the kitchen including the stove, and thoroughly cleaned the bathroom. I'm thrilled with the result. Will definitely use this service again!
Description of Work: Purchased a big deal for 4 hours of housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Mary G.
04/2015
4.0
house cleaning
+ -1 more
It was pretty good. There was some downside. One girl came on time. The other one got lost. She was on the phone with me trying to find the house. So, it was okay. I would say that they were on time. They stayed at the big deal purchase price of $189. They gave me two women instead of one woman for eight hours. They gave me two women for four. There were some areas that they didn't really get to. I think I just got a regular cleaning. So there were some things I noticed that weren't exactly finished. But, they did a very good job. One girl was very nice. She didn't speak English. That was a problem. The woman who didn't speak English was a great cleaner. She kept on working on things the whole time. The other one who could speak English asked me if she could have a cigarette for a break and asked if she could smoke in the house. I was like, "What? No". But, she was really nice.
Description of Work: They cleaned the whole house.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$189
Scott S.
03/2015
5.0
house cleaning
+ -1 more
I would have been frustrated with my requests to change the schedule after buying the $89 deal offered through Angie's List for four-hours of housecleaning. But we finally scheduled it. Thank you Elba for your patience. Nona was extremely good-natured, a pleasure to have in the apartment and did a thorough job. Now that my home is more familiar to her, next time I show her some areas she can concentrate on while taking shortcuts elsewhere. I am fussy -- because of the way my mom taught me how to clean. This service lived up to my very high expectations. Even my mom would approve.
Description of Work: Elba worked around my constantly-changing schedule and sent Nona to clean my apartment.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Jane S.
03/2015
5.0
home & garage organization
+ -1 more
The same company offered the same deal for $10 cheaper, so I refunded the original and purchased the new one at the discounted rate!
Description of Work: I purchased the Big Deal for $189 for 8 Hours Organizing
Rating Category
Rating out of 5
Yes, I recommend this pro
$189
Josh J.
02/2015
5.0
house cleaning
+ -1 more
They sent over two cleaners for a four-hour block. They were friendly, responsive and did a really great job. Though our house was empty, it was extremely dusty following a full renovation. We were very happy with the quality of service...they scrubbed the walls, ceiling and floors and left our home in great shape. The two cleaners were also very friendly and responsive to our feedback about how we wanted the place cleaned. Finally, the cleaners called us the night before to confirm the directions to our house and despite the fact that it was 2 degrees, snowing and the subway was running on a holiday (it was President's Day) schedule, they both arrived at our location early. Overall, we were very happy with the service and will definitely use them again in the future.
Description of Work: We needed someone to clean our home in Greenpoint after a major renovation--lots of dust on walls, floors and every surface.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Michelle M.
02/2015
5.0
house cleaning
+ -1 more
Went well first time. I have booked again and I will advise if it stays that way.
Description of Work: Very professional and responsive. The owner contacted me immediately upon purchase and was able to schedule services as I needed. I have booked again and will let you know if it continues.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Jeremy M.
02/2015
5.0
house cleaning
+ -1 more
They were fine. They did a pretty good job. They came out within a week or two.
Description of Work: I used Quality Cleaning Company for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Rebecca K.
02/2015
5.0
house cleaning
+ -1 more
They got back to me in a timely manner, but I decided I did not need a full 8 hours of cleaning.
Description of Work: I purchased a Big Deal for $159 for Custom Housecleaning for a Day.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Jeffrey P.
02/2015
2.0
house cleaning
+ -1 more
The service for the big deal from Quality Cleaning Company was pretty bad actually. They provided the service around November, the same time I purchased the big deal. There were no additional charges other than the 149 dollar big deal charge. I was expecting for my blinds to be clean and my ovens to be clean. I was actually out of the country when it happened and so when I came back in the country, the very next day and I noticed that my blinds were dusty. I was a little agitated. This company can better the company for future service if they are advertising a deep cleaning then there should actually be a deep cleaning. What I thought that I was buying was a deep cleaning and I would have paid more money for that but it was 149 but I was really looking for someone to clean up blinds and different things like that.
Description of Work: The big deal was for a whole house deep cleaning including inside of oven and fridge, up to 2000 square feet. They swept the floor, just did the floors and cleaned the counter tops and that's about it.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
3.0
$149
Laurence E.
02/2015
5.0
house cleaning
+ -1 more
They are good. Every time I'd used them, I did not have any issues. Their service is good. They seemed very thorough and I have a good impression on them. They are on time and never disappoint.
Description of Work: They cleaned the whole house. It included kitchen, bathroom and the other rooms. They also cleaned the refrigerator, stove and inside the stove as well and vacuumed the rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Kim S.
02/2015
5.0
house cleaning
+ -1 more
I think it was good. I didn't pay more than the $89 Big Deal price. I would definitely refer them. The person I spoke to was very professional.
Description of Work: It was a Big Deal and I used them for housecleaning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Michaela V.
02/2015
5.0
home & garage organization, house cleaning
+ 0 more
Loved the company, very clean and organized.
Description of Work: Clean and organize.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$199
Marcelle B.
01/2015
5.0
home & garage organization, house cleaning
+ 0 more
They were wonderful. The only reason I haven't used them again is because I moved. They were responsive, always on time, and trustworthy. There was a lot of responsibility for maintaining the office space, and I never had a problem. They even sent a holiday card.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Home and Garage Organization,
Carpet Cleaning,
Blind Cleaning,
Hardware & Home Improvement Stores,
Window Cleaning
FAQ
Quality Cleaning Company is currently rated 4.3 overall out of 5.
Quality Cleaning Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Quality Cleaning Company offers free project estimates.
Yes, Quality Cleaning Company offers eco-friendly accreditations.
No, Quality Cleaning Company does not offer a senior discount.
Yes, Quality Cleaning Company offers emergency services.
Yes, Quality Cleaning Company offers warranties.
Quality Cleaning Company offers the following services: Residential & Commercial Cleaning, Medical Office Cleaning, Home & Office Organizing