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Quality Cleaning Company

House Cleaning, Home and Garage Organization, Carpet Cleaning,

About us

Quality Cleaning Company deals with every client on a personal level. When you call us you have the ability to speak directly to the owner. If you live in an apartment or a home, we can eliminate the mundane chore of cleaning from your life. If it’s a commercial building or medical office that needs cleaning, we will do it, thoroughly and responsibly, at any time of any day .

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Cleaning, Medical Office Cleaning, Home & Office Organizing

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.3454 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
23%
3
8%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 426-450 of 454 reviews

SALLY B.
04/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Housecleaning - particular attention to bathroom and kitchen (requested). |Carmen did a good job. Thanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

evi B.
03/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They arrived on time, made my home spotless. I have been recovering from back surgery so it was great to have someone get into the corners and spots I couldn't reach. I received a deal from Angie's List and they stayed 5-6 hours in my home and I couldn't be happier for the price. Julian was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

kathy B.
03/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned one bathroom and kitchen. Excellent job.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$89

Scott E.
03/2014
5.0
house cleaning
  + -1 more
They did a very nice job.
Description of Work: Cleaned the whole 1 bedroom apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Constance S.
02/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Veronica S.
02/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

NATALIE A.
02/2014
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


RANDYE G.
10/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: The person they sent was very courteous and professional. SHe completed all I asked and other things that were needed. The only issue I had was that she did not rinse off certain areas she cleaned after she washed them. Otherwise it was an excellent job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret W.
09/2013
1.0
house cleaning
  + -1 more
hasn not happened
Description of Work: This company has never responded to my requests for contact. It was a gamble to ask for service from Manhattan! I wonder if it is possible to get a refund on the $49.00 ? I would prefer that, since we have, at this point, already cleaned our porches and furniture for the year. THanks. Rev. Maggie Wellert 610-417-2803 74 HIllside Terrace SI NY 10308

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$49

Joann M.
08/2013
4.0
house cleaning
  + -1 more
ok
Description of Work: cleaned studio apt.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$90

Ingrid S.
08/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: Quality Cleaning Co. periodically cleans my New York City apartment, which is a second home for us. Although we are on an irregular schedule, I can count of QCC showing up when I need them. They do a thorough job of cleaning, and leave the apartment ready to use. The owner is very responsive to emails and phone calls; I can count on her to get back to me quickly if I have a question, or to confirm cleaning times when I send them to her. I definitely plans to use QCC for as long as we own the apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$60

Virginia D.
07/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned the inside and outside of my kitchen cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Pansy O.
06/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: I contacted then told them I didnt hear back and due to the hurricane sandy I changed my mind. they understood.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jack S.
05/2013
5.0
house cleaning
  + -1 more
Excellent
Description of Work: Cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gui W.
05/2013
4.0
house cleaning
  + -1 more
unknown
Description of Work: Service provider followed up but was unable to schedule service for date requested.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mona B.
05/2013
4.0
house cleaning
  + -1 more
unknown
Description of Work: It should have been stated in the ad that beyond a certain distance they'd be charging $20.00 extra for traveling time. I don't remember if they told me on the phone whether they'd also be charging for tolls which in NY are very high. I could understand that but I didn't know in advance of these 2 issues which would bring the price up much higher. Also, in your magazine you warned about problems with cleaning services such as theft and customers should ask for references, etc. This was not what I can deal with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Quality Cleaning Company
[Member name removed], I'm sorry that you and your daughter feel that our service was not good. Much of what you have written in your review is inaccurate thought. As explained to your daughter, the deal states: "Big Deal is for 4 man hours (one person for 4 hours or two people for 2 hours)" This is meant to explain that if we do send 2 workers they will do the work 2 hours not 4, it is not promise or an option of having 2 workers for 2 hours. It is simply an explanation meant to give clarity to the fact that the number of hours are for man hours in case that we do have more than one worker do the job. Whether we schedule one or 2 workers depends on availability, client preference and practicality. Upon hearing that your daughter needed to have the work done in 2 hours because of work and caring for her grandmother I did offer to send 2 workers, there were no threats of bad reviews. As mentioned to your daughter, some calls are recorded for quality assurance and I just reviewed the call, I assure there were not threats. Your daughter may have misunderstood because she kept intercepting my comments with comments of her own before I was finished speaking. As I tried to explain to her, according to hopstop, it would have taken about 4 hours in subway travel each way to get from our office to your address, it would have meant 2 workers traveling 8 hours (a total of 16 work hours) to do 2 hours work for you. In spite of that as mentioned, when your daughter said that she needed the work done in 2 hours because of her grandmother and work concerns I did offer schedule the job but she refused. All the best to you.

Joan W.
05/2013
5.0
house cleaning
  + -1 more
very good.
Description of Work: very agreeable, did everything i asked for and more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

joan S.
04/2013
5.0
house cleaning
  + -1 more
Nice, timely job.
Description of Work: Cleaned 3 room apt.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

MAUREEN M.
04/2013
5.0
house cleaning
  + -1 more
Excellent
Description of Work: Cleaned apartment very well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jonathan L.
04/2013
5.0
house cleaning
  + -1 more
Godd
Description of Work: Clean and organized ahome

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

ANNETTE B.
04/2013
5.0
house cleaning
  + -1 more
very well
Description of Work: Ladies were very courteous and prompt. My only complaint is that they operate out of Manhattan and they would charge extra to come to Queens, New York.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Connie G.
03/2013
5.0
carpet cleaners
  + -1 more
Punctual, professional.
Description of Work: Carpet cleaning Big Deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rhoda R.
02/2013
5.0
house cleaning
  + -1 more
Very well
Description of Work: cleaned 2 bathrooms, kitchen, den, living room, small home office. washed tile floor, vacuumed carpets, 2 full wall mirrors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Quality Cleaning Company
Thank you Member, we value your feedback and look forward to continuing to serve you.

Melanie B.
02/2013
5.0
house cleaning
  + -1 more
Excellent
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Leslie G.
02/2013
5.0
home & garage organization, house cleaning
  + 0 more
They did a wonderful job.
Description of Work: I have used their cleaning and organizing services several times now, with my first experience resulting from purchasing an Angie's List deal. They have been thorough, professional and done a great job every time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

1831 Madison Ave, New York, NY 10035

www.qualitycleaningnyc.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Home and Garage Organization,
Carpet Cleaning,
Blind Cleaning,
Hardware & Home Improvement Stores,
Window Cleaning

FAQ

Quality Cleaning Company is currently rated 4.3 overall out of 5.
Quality Cleaning Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Quality Cleaning Company offers free project estimates.
Yes, Quality Cleaning Company offers eco-friendly accreditations.
No, Quality Cleaning Company does not offer a senior discount.
Yes, Quality Cleaning Company offers emergency services.
Yes, Quality Cleaning Company offers warranties.
Quality Cleaning Company offers the following services: Residential & Commercial Cleaning, Medical Office Cleaning, Home & Office Organizing
Ask for details

Contact information

1831 Madison Ave, New York, NY 10035

www.qualitycleaningnyc.com