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Quality Cleaning Company

House Cleaning, Home and Garage Organization, Carpet Cleaning,

About us

Quality Cleaning Company deals with every client on a personal level. When you call us you have the ability to speak directly to the owner. If you live in an apartment or a home, we can eliminate the mundane chore of cleaning from your life. If it’s a commercial building or medical office that needs cleaning, we will do it, thoroughly and responsibly, at any time of any day .

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Cleaning, Medical Office Cleaning, Home & Office Organizing

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.3454 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
23%
3
8%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 251-275 of 454 reviews

Scott S.
06/2017
5.0
house cleaning
  + -1 more
It's ongoing.
Description of Work: Routine housekeeping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Anne B.
03/2017
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Edward C.
01/2017
3.0
blind cleaning, house cleaning
  + 0 more
She never touched either.
Description of Work: Deep clean oven, fridge.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$149

monique R.
08/2016
3.0
house cleaning
  + -1 more
i was not satisfied
Description of Work: housecleaning in my mother's house

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$80

Kim B.
07/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Loyd L.
07/2016
2.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$199

john S.
07/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: professionally cleaned my apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Bruce F.
06/2016
1.0
house cleaning
  + -1 more
unknown
Description of Work: service was never delivered as they could not provide the service needed in the time I needed it nor did they service the area in which I live (90st street in Manhattan) I really want my money BACK!!!!

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

$149

Response from Quality Cleaning Company
I'm sorry, per your email you called once and then requested a refund which you received. You never left a message letting me know what dates or times you wanted the service so I never got a chance to discuss availability with you. We certainly do service the upper West side.

Alexinette T.
05/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$135

Lawrence F.
12/2012
5.0
home & garage organization, house cleaning
  + 0 more
After setting up and then changing my appointment dates twice, Elba apologized and then gave me an extra hour of cleaning time on the new date/time. The two Jennifers arrived separately. They were very professional, diligent and efficient. They asked me some questions about what I wanted to keep and what to throw out. They spent four hours setting up my kitchen and dining room properly, clearing the counters, organizing the shelves and throwing out boxes and other stuff. They didn't take a break! They were really pleasant and efficient. The job was very well done and although it took a little time to "find" things, everything worked out well and I was very satisfied with the results. I would definitely use them again.
Description of Work: Unpacked and organized my dining room and kitchen after a move. Then cleaned both my kitchen and dining room. I purchased certificates through Angie's list for two people for three hours of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Charlotte F.
12/2012
5.0
home & garage organization, house cleaning
  + 0 more
I bought several coupons and put them together to help me organize and clean out several rooms that had been used as storage but were going to be used by my son. Two ladies came and worked very hard, helping me pack up books and sort through what should be saved or thrown out. They were professional and helpful, and always looking for more to do. They got everything packed and sorted and straightened up, and then did some cleaning as well. I will definitely use their service again
Description of Work: Organizing, sorting, packing of boxes, cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$270

Janet S.
12/2012
5.0
house cleaning
  + -1 more
The young lady arrived promptly and completed required tasks fairly well
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Anthony M.
11/2012
5.0
home & garage organization
  + -1 more
I was buried under boxes of paper. It was so daunting I didn't know where to start. I was embarrassed -- some of the paper dated back to 2005 and earlier -- but I never felt judged. It was tedious work. The professional helped me get a handle by organizing three piles: keep, maybe, shred. I definitely want to use the company again
Description of Work: I needed help organizing my home office, specifically paper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Sandra S B.
10/2012
5.0
house cleaning
  + -1 more
She cleaned my terrace for me. She was wonderful. She was on time and worked quickly, quietly, and neatly. She was very professional. She took all the trash to the dumpsters down 15 flights (using an elevator) and back. Her name was Jennifer and she was wonderful.
Description of Work: I had purchased a Big Deal from this company for $49 for 2 Hours of Clean-Up Services for your Patio, Deck or Garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Bill M.
09/2012
5.0
house cleaning
  + -1 more
Excellent. I have a triplex commercial space and signed a long term service agreement with Elba (A very nice lady)
Description of Work: I have a triplex professional space and Elba's ladies came in a did a thorough, professional job. One of the ladies stayed a extra few hours (without asking for any additional compensation) just do do additional areas she felt needed extra work. She even cleaned our outside door before she left. I was quite pleased with the service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$381

Ellen C.
07/2012
4.0
house cleaning
  + -1 more
They use your cleaning products which is perfect for me. When Celina was leaving she gave me some cleaning tips that I will definitely employ.
Description of Work: I purchased an Angie's List Deal. It was my first purchase since I joined so my expectations were very high. This company did not disappoint. Celina was on time and got right to work; working the entire four hours--non stop; she did an excellent job. I really feel like I got my money's worth and would certainly use this company again. Actually, I'm setting up a monthly appointment. Thanks Angie.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

James C.
07/2012
5.0
house cleaning
  + -1 more
That time employed by them and myself made a big dent in the amount of work which needed to be done. They were punctual, professional, and friendly. I could not have asked for anything better. When there was a mixup re a previous appointment, the owner, Alba, offered an hour extra of her own help to compensate for the missed appointment. I am most happy to recommend them and probably use their services again myself.
Description of Work: Quality Cleaning spent four hours cleaning my 2 rooms and helping to organize them. They were very disorganized, messy, and somewhat dirty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Elba R.
05/2012
5.0
home & garage organization
  + -1 more
The three person crew arrived exactly on time and the supervisor went over with me what needed to be done. They immediately went to work organizing and involved me every step of the way, making sure whatever they did met my approval. I have closets on each floor and each worker worked on a closet, and I had no apprehension at all allowing them into areas of my house when I wasn't present. When the organizing work was done, they cleaned the areas I requested and did a great job. They arrived on time, left on time, and presented me with a bill that matched the estimate they gave me.
Description of Work: I hired Quality Cleaning Company to clean and organize my 3 floor townhouse. The staff was professional and friendly and arrived on time. They organized my kitchen, closets and shelves in a neat and tidy manner. The areas they cleaned were beautifully done. The staff was responsive and amenable to any suggestions I offered them. They were courteous and efficient and did a great job. I could not be more happy with the job they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Curt H.
03/2012
5.0
house cleaning
  + -1 more
They were professional. They did not do a perfect job but they did a very good job. I'm not sure that the power washing was an ideal choice, they power washed the floors to clean between stone tile. It would've been better to simply bleach the areas instead of power washing. I'm not sure power washing was necessary, it was effective in the kitchen but not completely effective, I don't think it got all of the cement. The power washing did help, but I don't know if it was the best route to take. They were prompt, the price was rather high due to the power washing.They used the new best cleaning products to use. They were prompt, friendly, and courteous. They are also very flexible as to how cleaning should be done and take direction well. They charged $20 an hour per cleaning person, which is reasonable and lower than other companies. It is a small company but they are thorough. Two people were at my apartment for 5.5 hours and one person (the power washer) for 1 hour to 1.5 hours. The power washer was very careful when moving my dining table, he moved it out of the kitchen and then moved it back. They were also careful with the glass coffee table top because it needed to be removed. The bathrooms were pretty much spotless as well as the kitchen counter which is tile with a tile backsplash. The cleaning products, sponges, and scrub brushes which came to a total of about $90, which was paid for separately.
Description of Work: They worked on my 7 room apartment, primarily cleaning the kitchen and two bathrooms, vacuuming and mopping floors, and vacuuming rugs. They also cleaned my glass tables.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$527

Elizabeth R.
02/2012
5.0
house cleaning
  + -1 more
Elba was able to fit me in at very short notice. The cleaner sent was great. She listened to everything that I wanted done and completed all work required.When she was done it felt like I had a new apartment. I was happy to book bi-weekly cleaning after this spring clean
Description of Work: I needed a 2 bed 2 bath apartment spring cleaned. Kitchen was cleaned included emptying the fridge removing and washing all shelves oven and hob were cleaned microwave oven was cleaned all work surfaces were cleaned floor vacuumed and mopped. 2 bathrooms cleaned floor vacuumed and mopped bath, sink and toilet cleaned in each bathroom bathroom cabinet emptied and cleaned surfaces dusted 2 bedrooms floor vacuumed and mopped surfaces dusted living room floor vacuumed and mopped surfaces dusted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Christine P.
12/2011
5.0
house cleaning
  + -1 more
,When I called the Quality Cleaning Company I was in desperate need because it was very clos to Thanksgiving and I was expecting house guests. I had not arranged for any cleaning. She was so nice on the phone and she went out of her way to find someone for me. I was very pleased with the cleaning. She did an amazing job. She worked very hard and saved my holiday.
Description of Work: My six room apartment was cleaned. This included the kitchen counters, oven, stove , sink and floor , The living room, dining room and two bedrooms were vaccumed, dusted and mopped. The two bathrooms were were thoroughly cleaned, sinks, shower, tub, toilets and floor. The cost was extremely reasonble and I plan to use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan S.
12/2011
5.0
house cleaning
  + -1 more
Everything went very well. The cleaners arrived on time, and they were very polite, cheerful and efficient. They did an excellent job. I will definitely use this service again and highly recommend the company.
Description of Work: I recently had the electricity upgraded in my apartment. It was a big job and left huge holes in the walls and wide fissures across all my ceilings. In one case a ceiling had to be replaced. After the electrical job was done my apartment had a thick layer of dust on everything! I knew I needed a professional cleaning company to go over the whole apartment. Quality Cleaning sent two cleaners who did a very deep cleaning of my whole apartment (living room, 0ffice, bedroom, kitchen, bathroom and hall): mopped & dried wood floors, tile floors & linoleum; damp cloth dusted flat areas; cleaned furniture, books, etc; changed bed; removed cobwebs; scrubbed & disinfectied tile walls, bathtub, toilet, & sinks; wiped down outside inside of all cabinets & drawers; cleaned & organized area under kitchen sink; cleaned countertop appliances; cleaned refrigerator exterior; cleaned exterior & interior of microwave oven; cleaned gas range cleaned; unpacked & assembled new kitchen table; emptied trash; cleaned mirrors, shelves & window ledges; took down, washed, dried and re-hung venetian blinds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Jacob K.
11/2011
5.0
house cleaning
  + -1 more
I worked with the owner of this business to schedule one of her contractors to come and clean our apartment. My wife and I were both pleased with the work and the rate. Thus, we have the same lady come back to our place every week to take care of our cleaning. I think the rate of $20/hr is a reasonable deal. The work completed is consistently good and we trust her enough that she has keys to our place and comes and goes at the appointed times. Also, I get a text to check in each week just to make sure we are expecting and want the service for the given week. We will surely continue to work with this business.
Description of Work: The owner worked with us to schedule one of her contractors to come to our apartment at a convenient time. The contractor cleaned our whole apartment very thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter D.
06/2011
5.0
house cleaning
  + -1 more
They were very good, efficient and nice. I have nothing but good things to say about them. They were terrific. I would rate them highly.
Description of Work: I used Quality Cleaning Company just once for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Slobodanka J.
01/2011
5.0
house cleaning
  + -1 more
I recently moved to a new apartment and needed the services of a house-cleaner in order to make the place livable ( the last tenants were not the best housekeepers). I have used cleaning services in the past and have had very poor experiences with them. Lateness, poor cleaning, not showing up at all, even theft of my property! I have been through it all. A friend of mine recommended this company, saying she had been using them for years. I called up, spoke directly with the owner, and made an appointment. That was 6 months ago and they've been coming to my place once a week since then. I have a regular worker assigned to me, She is thorough, prompt and courteous. On the rare occasions when I have had to cancel an appointment I simply call the owner of the company and she promptly makes new arrangements. She will also call periodically just to make sure I am happy with the job being done. It is a pleasure dealing with this company and it's employees and I would surely recommend it to others.
Description of Work: I had bathroom cleaned (more like scrubbed) including tiles,; kitchen cabinets wiped in and out; dishes and glassware unpacked and arranged in the cabinets; pots and pans unpacked and arranged in the cabinets; refrigerator and stove cleaned; oven sprayed and cleaned; windows in the bathroom, living room and bedroom cleaned; vacuumed and moped the wood floors in the entire apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

1831 Madison Ave, New York, NY 10035

www.qualitycleaningnyc.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Home and Garage Organization,
Carpet Cleaning,
Blind Cleaning,
Hardware & Home Improvement Stores,
Window Cleaning

FAQ

Quality Cleaning Company is currently rated 4.3 overall out of 5.
Quality Cleaning Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Quality Cleaning Company offers free project estimates.
Yes, Quality Cleaning Company offers eco-friendly accreditations.
No, Quality Cleaning Company does not offer a senior discount.
Yes, Quality Cleaning Company offers emergency services.
Yes, Quality Cleaning Company offers warranties.
Quality Cleaning Company offers the following services: Residential & Commercial Cleaning, Medical Office Cleaning, Home & Office Organizing
Ask for details

Contact information

1831 Madison Ave, New York, NY 10035

www.qualitycleaningnyc.com