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Quality Cleaning Company

House Cleaning, Home and Garage Organization, Carpet Cleaning,

About us

Quality Cleaning Company deals with every client on a personal level. When you call us you have the ability to speak directly to the owner. If you live in an apartment or a home, we can eliminate the mundane chore of cleaning from your life. If it’s a commercial building or medical office that needs cleaning, we will do it, thoroughly and responsibly, at any time of any day .

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Cleaning, Medical Office Cleaning, Home & Office Organizing

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.3454 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
23%
3
8%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 26-50 of 454 reviews

Vince T.
08/2016
5.0
house cleaning
  + -1 more
They did an excellent job on my home cleaning very happy with the outcome . And it only took a couple of hours. Great job !
Description of Work: Deep cleaning whole house and even my fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Joy B.
06/2016
1.0
house cleaning
  + -1 more
It was horrible, Here is the thing they send two people and I didn't realize is or maybe I missed the small writing and the guideline that they stated that even though we were supposed to be, I think it was an eight hour service because they send two people they cut into four hours because the felt two people should be able to do eight hours worth of work in four hours which make sense but it didn't happen that way and one of the cleaners that they sent out actually leave which she was only here for two hours, all they had to do was clean two bathroom, they cleaned the kitchen and the refrigerator and they also said they, even though it said deep cleaning that was not really the services were provided because I wanted them to clean out my closets and they said that wasn't part of it well I said what is deep cleaning they didn't do a good job I continue keep going over other areas that you know they clean the bathrooms but then I realize they didn't clean the tub.
Description of Work: I used Quality Cleaning Company for housecleaning.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$149

Mickaelle G.
04/2016
3.0
house cleaning
  + -1 more
They were terrible. First of all the lady came on the wrong day. The lady didn't do badly but the company itself is terrible. The lady came a day early and she came at the wrong time as wee, and I guess for 12 o clock she showed up at about 10 o clock. Well just about at 10 o clock I got home from running so it was a lucky thing cause she might not have found me. And ok I accommodated her so between that the wrong day and wrong time I really was not impressed. I wouldn't use them again.
Description of Work: I used Quality Cleaning Company for housecleaning services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89

Raymond W.
04/2016
4.0
house cleaning
  + -1 more
The service was good. The girl that came was a good girl. Her name is Jasmine but there was a bit of confusion because it was supposed to be a thousand square feet for as long as it took and they only scheduled us for only 4 hours. It took longer than 4 houses and I paid her for the extra hour.
Description of Work: This was a deep clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$179

ROBERT R.
04/2016
4.0
house cleaning
  + -1 more
They were fine. They kind of estimated the place to be a little bigger than what I thought. I think everything worked out. They came, they worked and they finished up the job. I had them do the half of the house that kind of met the specifications of the size. They were pleasant people. I didn't realize that you needed to have all of your own supplies and everything. They made sure that I got what I needed. Overall, I was satisfied. They couldn't come but I called them up and they were flexible. It was good but I don't think it was exceptional. The price was good. I don't have any problems with the price. They seemed pretty responsive.
Description of Work: I purchased a big deal for Quality Cleaning Company.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$149

Rockelle G.
03/2016
3.0
house cleaning
  + -1 more
I believe two or three workers came. I did not feel the house was as clean as it could have been. So, I would not be using them again. I paid extra for them to clean the refrigerator and the stove and neither one of them were cleaned. They did say that if I ever wanted to use their service again, they would have somebody come out and clean that for free or she could send somebody out just to clean those two and I just declined. The owner was very professional. She was very nice, but she was not the person cleaning the house.
Description of Work: I purchased a Big Deal for Quality Cleaning Company.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ilyas A.
03/2016
5.0
house cleaning
  + -1 more
Went very well. The person who came was very professional, and did a great job. She was very responsive to the areas we asked her to focus on, and overall did a great job. She was on time, and worked thoroughly all the time she was there.
Description of Work: Apartment cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Rosemary R.
03/2016
5.0
house cleaning
  + -1 more
It went very well. Nelda and Paulette are both so nice too, and professional.
Description of Work: Cleaned my entire 900 square foot loft. Great dusting job, great work overall. Did my oven and my fridge too. I am quite pleased. Paulette and Nelda were both nice and professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Eve T.
03/2016
5.0
house cleaning
  + -1 more
Showed up on time and was very courteous and efficient.
Description of Work: Cleaned very thoroughly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Shawn S.
02/2016
1.0
house cleaning
  + -1 more
UPDATE 2-29-2016 Here is a quote from the company's Angie's List ad: $149 for a deep clean for your home up to 1,000 sq. ft. In the kitchen: Clean all cabinets and appliances, move your small appliances and other items on your counter and clean the counter area, clean the tops of all items and replace them where found, scour your sink and sweep/thoroughly mop your floor In the bathrooms: Clean showers, tubs, toilet and sinks, clean and disinfect all fixtures and treat any mildew, clean your mirrors and the shower door tracks, move most vanity items and clean your counter areas, clean the tops of vanity items and replace them, clean your bathroom cabinets and floors In all rooms: Change the linens and make the beds, clean wall decorations, picture frames, light switches, doors and door trim, dust, clean and/or polish all furniture and all decorative items, sweep, mop and vacuum all floors Deep cleaning service includes everything in the basic cleaning plus cleaning the blinds, base boards, window sills, ceiling fans, and other high dusting Deal is valid for up to 1,000 square feet, additional rates will apply for larger homes Deal is good for up to two baths. $10 for each additional bath Deal is not to be used on homes that are in extremely bad conditions Deal is priced by the square footage. There will be no limit to the amount of time spent cleaning your home to get the job completed. The crew was punctual but showed up without cleaning supplies. I was told this was "normal", but it was not stated at any point in the written ad on Angie's List that I would need to supply the supplies. I had to scrape together supplies and they had to work with what I had -- if I had no equipment, they would have cleaned nothing. The office had difficulty scheduling me, I got the impression they worked off of scraps of paper. I paid for a specifically written, highly detailed, no time limit "deep cleaning" based on square footage. The workers prepared to leave after three hours, having cleaned only the kitchen and a half-bath. They were told the cleaning was 3 hours by their office. They did not know I already paid, and tried to collect from me -- also offering to clean further for more cash, which I declined. The office "allowed" them to stay an "extra" hour to clean a full bath. I never paid for cleaning services before. I was disgusted by the entire situation and did not get what I paid for. I certainly cannot recommend this business. Update, 2/29/2013: I actually was called by the cleaning company after they read the review I posted here. I was lectured about "karma" and told a bunch of nonsense by a very irate employee. I was told the cleaners took photos and sent them to the company while they were in my home -- I certainly didn't know or approve of that. Unprofessional in the extreme. I bought a "deep cleaning" with no limit on how long it might take. But I was told my home didn't qualify for what I purchased. The company later tried to change things by saying my home was "too dirty" to clean in the amount of time . . . they say was in the written ad, which, of course, had explicitly stated there was no time limit. I find it absurd that I only wanted my kitchen, a full bath and a half bath to be cleaned, and it took 2 people 4 hours to do. According to the company there was too much buildup on my fridge shelves -- which they translated into the phrase "extremely bad conditions", in an attempt to try and justify their nonsense. Disgusting. Therefore, I am posting this update. MEMO TO QUALITY CLEANING: When you read this, do not call me again to discuss it.
Description of Work: The crew was punctual and professional, but showed up without cleaning supplies. I was told that was normal, but it was not stated at any point that I needed to supply the supplies. I had to scrape together supplies and they had to work with what I had -- if I had no equipment, they would have cleaned nothing. The office had difficulty scheduling me, I got the impression they worked off of scraps of paper. I paid for a specifically written, highly detailed, no time limit "deep cleaning" based on square footage. The workers prepared to leave after three hours, having cleaned only the kitchen and a half-bath. They were told the cleaning was 3 hours by their office. They did not know I already paid, and tried to collect from me -- also offering to clean further for more cash, which I declined. The office "allowed" them to stay an "extra" hour to clean a full bath. I never paid for cleaning services before. I was disgusted by the entire situation and did not get what I paid for. I certainly cannot recommend this business.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$150

Response from Quality Cleaning Company
I'm sorry that you interpreted things this way. First of all, the deal that you bought clearly states that it is for homes not for homes in exceptionally bad conditions. You yourself admitted that your home was in in bad conditions as it had not been cleaned in quite some time in bad conditions as it had not been cleaned in over a year and the buildup was exceptional. I told you that being that you're not qualify for the deal because of the size and conditions we could work out an agreement or I could send the workers back home and you could get a refund. You indicated you were pleased to work out an agreement where the workers did certain parts of your house. I'm very surprised at your statement now. I have pictures as we agreed that the workers sent showing that your homes condition was not anywhere near in normal conditions therefore it did not qualify for this deal.

JoAnn O.
02/2016
5.0
house cleaning
  + -1 more
It was great. They arrived on time on the day of service and my apartment was immaculate when they finished. The apartment is empty because I am selling so they cleaned every nook and cranny. Inside the cabinets and the closets, windows, walls, ceiling fans, floors, oven, everything. By the time they are done I wanted to move back in. The workers were professional and very amicable. The deal I had purchased was for 16 hours of cleaning for the price of 299 and it was well worth it. I actually have some hours left and will use them again in the future. I would highly recommend.
Description of Work: Full cleaning of 3 bedroom apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Laura H.
02/2016
5.0
house cleaning
  + -1 more
The cleaning lady came in listened to what I described I wanted and got right down to work. she did a spot on job and I would like to have her come once a month..
Description of Work: Quality Cleaning Services provided a cleaner who did exactly what I requested

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$125

JoAnn O.
02/2016
4.0
house cleaning
  + -1 more
Thank you
Description of Work: Have not used yet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$299

Judith W.
02/2016
5.0
home & garage organization, house cleaning
  + 0 more
She was so thorough in cleaning and organizing things. I would love to have these services at least twice a month!
Description of Work: Clean our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Sasha R.
02/2016
2.0
house cleaning
  + -1 more
Was a substandard cleaning job.
Description of Work: Supposedly was a proffetional cleaning company. Cleaning was way below standards. Nothing was cleaned properly. One bathroom was cleaned in a decent matter but 4 hours was promised and the rest of the apartment was not completed. The cleaner left before the designated times when building cameras were checked. Upon complaint to main office of the company the lady that answer the phone said the cleaner was there for 4 hours because they have "trackers"on their cleaners. That was a lie obviously. I do not recommend these guys. There are better and more honest companies out there. Also if you do use these guys be prepared to get your own cleaning materials as they do not bring any of their own. At least they cant use that as an excuse for me since we spent over a $100 on cleaning materials.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$89

Lisa S.
01/2016
5.0
house cleaning
  + -1 more
Tremendous job, responsive and eager!
Description of Work: Did a great job cleaning! The kitchen, bathroom and floors sparkle!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Jennifer N.
01/2016
5.0
house cleaning
  + -1 more
It went very very well!! The radiator in one of the bedrooms was filthy and they were able to clean and disinfect it. Two people came and stayed for a couple hours. I would recommend them and will certainly use them again
Description of Work: Clean a 3 bdrm apt in Manhattan. Included floors, walls,bathroom, kitchen with appliances, living room, etc. They were very promt and very efficient. I will definitely use them again!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Megan C.
01/2016
5.0
house cleaning
  + -1 more
Recommended by a friend. They did a great job,great customer service.
Description of Work: Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Jason M.
12/2015
5.0
house cleaning
  + -1 more
It went well. Professional and courteous.
Description of Work: Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rain T.
12/2015
3.0
house cleaning
  + -1 more
I scheduled my first appointment but the day before I found out I would not be able to make the appointment. I was told that there was a 24 hour cancelation policy. I said that if we were looking exactly at time we were at 22 hours. This seemed a little silly to me so, I called back o complain she finally agreed but, she seemed a little cagey when I tried to reschedule. I was scheduled 10 days later. When I finally had the appointment. The ladies were nice enough. But I was told right away that the cleaning would be for 3 hours with 2 people. Even though it specifically said on the deal I purchased that there was no time limit it was just a deep cleaning and that they would stay until they were done. The cleaning itself was not terrible but certainly not a deep cleaning. Even counters were not wiped completely clean (this seems like a basic). She told me to check the work when she was done but, you can't catch everything. I ended up remopping the floors.
Description of Work: I purchased a deep cleaning for my 2 bedroom Apartment.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$149

Margot E.
12/2015
5.0
house cleaning
  + -1 more
Excellent service mainly due to two energetic, professional women who went about their tasks with concentration and know- how. They listened well and acted in line with that.
Description of Work: Clean as promised

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Candy G.
12/2015
5.0
house cleaning
  + -1 more
Excellent experience from start to finish. Company responded to my request the next day and scheduled cleaning for my first choice date. Answered e-mail questions the same day. The two women who came to clean my apartment were friendly and professional. They listened carefully to my questions/requests. Required minimal to no direction and did a very thorough job. As a matter of fact. I walked in the bathroom and found one scrubbing the grout with a tiny brush. They left my stainless steel appliances shining and streak-free and the marble and granite glistening. They were friendly and careful around my small dog, making sure not to leave open cleaning supplies or water bucket unattended. Could not have been a better experience. Have to admit that in spite of the company?s A ratings, I was surprised at how good they really were.
Description of Work: Thoroughly cleaned 2-bedroom apartment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Mary L.
11/2015
4.0
house cleaning
  + -1 more
Very well. Both people were very professional and thorough, did everything that I asked and did many things without being asked.
Description of Work: Cleaned my apartment; everything but windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$149

Vincent C.
11/2015
5.0
house cleaning
  + -1 more
Cleaned quite well. Nice person. Missed a couple things, but not a big deal. Would absolutely use again. Thank you.
Description of Work: Four hours of housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

George A.
11/2015
5.0
house cleaning
  + -1 more
Nana is really top-notch. Kind courteous and professional. She does very good job and woman who runs operation is professional and responsive and honest.
Description of Work: house clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Contact information

1831 Madison Ave, New York, NY 10035

www.qualitycleaningnyc.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Home and Garage Organization,
Carpet Cleaning,
Blind Cleaning,
Hardware & Home Improvement Stores,
Window Cleaning

FAQ

Quality Cleaning Company is currently rated 4.3 overall out of 5.
Quality Cleaning Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Quality Cleaning Company offers free project estimates.
Yes, Quality Cleaning Company offers eco-friendly accreditations.
No, Quality Cleaning Company does not offer a senior discount.
Yes, Quality Cleaning Company offers emergency services.
Yes, Quality Cleaning Company offers warranties.
Quality Cleaning Company offers the following services: Residential & Commercial Cleaning, Medical Office Cleaning, Home & Office Organizing
Ask for details

Contact information

1831 Madison Ave, New York, NY 10035

www.qualitycleaningnyc.com