Photo Tech Repair Service

Camera Repair, Electronic Gadget Repair, Phone Repair,

About us

Authorized service facility for canon, fujifilm, nikon, and sony cameras. We also service cellular phones and mp3 players. We have 1 premier location servicing Manhattan. A+ rating with better business bureau and 2009 city search winner in electronics repair. Additional DBA - Photo Tech Repair Service Inc. Additional Email - service@phototech.com.

Business highlights

66 years of trusted experience

Services we offer

Camera, video camera, cellphone and mp3 repairs.

Services we don't offer

Film developing, video transfer, camera sales & accessory sales.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
10%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.6
professionalism
4.8
responsiveness
4.5
punctuality
4.6
Showing 1-10 of 10 reviews

Kimberly L.
12/2017
2.0
camera repair
  + -1 more
It worked well for almost 6 months, then it started having the same problem, so I took it back under warranty. They refused to honor their warranty and asked me to pay for the repair that they botched again. I was frustrated.
Description of Work: I needed a Nikon Lens repaired.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

$150

Carol A.
05/2017
5.0
camera repair
  + -1 more
Great. Easy to deal with. Gave me a free lens cap as I had lost mine.
Description of Work: Clean Panasonic lumix camera

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia M.
01/2017
5.0
camera repair
  + -1 more
It worked fine after fix
Description of Work: repaired camera lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry F.
11/2016
5.0
camera repair
  + -1 more
dropped it off & picked up the finished repair the following week. Also helped me (for free) with a camera setting.
Description of Work: replace the hot shoe of a high end camera flash unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Drusilla B.
06/2014
5.0
camera repair
  + -1 more
unknown
Description of Work: Photo tech fixed my Canon AE1 camera. It isn't digital, it's an old school camera. It was inexpensive and have it a whole new life for my son to study photography.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Alfred L.
02/2014
5.0
camera repair
  + -1 more
. I have used them for years. (Try Calumet for professional "film" camera service.) Photo Tech will calibrate your auto focus and exposure sensors, clean your camera, etc. - like getting an alignment for your car. This visit was to repair a Nikon D90 + 2 lenses damaged in a fall. All three each required several replaced parts and recalibration. The work was completed ahead of schedule, 5 day turnaround. Importantly, they can be trusted to be honest about needed service.
Description of Work: This is one of the only places to go for excellent digital camera repair (they don't do film cameras). They have closed the 13th St. location and are at the 367 W. 34th St. location (across the street from B&H Photo). They are an approved Nikon service center - the only one listed in NYC, I believe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Piotr S.
12/2012
3.0
camera repair
  + -1 more
They were fine and are a Nikon authorized service shop. The people and everyone there was nice. The price was high, but I expected that. I wish it was lower but I don't think I would find it lower. They're not far from here and I stopped by and made sure that they could fix the equipment although I checked online first. They said they could fix it and gave me an estimate and after a few days I dropped the camera and lens off. They took a look and said it was fine and wrote up a contract and told me to pick it up in two weeks and I did. They guy I spoke with was definitely knowledgeable, but it's a professional shop so I wouldn't expect any worse. I would use them again for something serious, but right now you can just send everything to Nikon and I would just prefer to do that.
Description of Work: Photo Tech Repair Service is a professional camera repair service shop and they cleaned the sensor and the lens on my digital camera.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$500

Alexander A.
09/2012
5.0
camera repair
  + -1 more
I use them on a regular basis. They are professional, they know what they are doing, and they are very efficient.
Description of Work: I had my 35mm camera repaired by Photo Tech Repair Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Gabriel D.
05/2012
5.0
camera repair
  + -1 more
I thought that my camera was broken and I took it to them, and apparently, I didn't know how to use it. It was a little bit of an embarrassment but they gave me a great explanation. The service was totally excellent. They were courteous. They were knowledgeable. They really wanted to help me out with my problem. I mean, they were so willing. They didn't even charge me because it was not broken. I had moved the switch that was for I don't what kind of setting. I shouldn't have done that and that was it. It was back to normal with a flip, literally. I will definitely go there again.
Description of Work: Phototech Camera Repair gave me an explanation on my camera.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn S.
04/2012
5.0
camera repair
  + -1 more
I would highly recommend them. I did not spend anything and this is one of the reasons why I respect them. They told me that what was wrong in the camera, was actually a defect in the camera and I should take it to the manufacturer. They did not really fix anything for me but they gave me an estimate. The guy honestly said I should not have to pay for it because it was a defect in the camera. I am a professional photographer so I know a lot of people go to them. They have an excellent the reputation and they are very qualified. The experience I had tells me that they were quite honest.
Description of Work: I used Photo Tech Repair Service to get my camera repaired.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    360 W 36th St, New York, NY 10018

    Www.phototech.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Camera Repair,
    Electronic Gadget Repair,
    Phone Repair,
    Photography

    FAQ

    Photo Tech Repair Service is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Photo Tech Repair Service accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, Photo Tech Repair Service does not offer free project estimates.
    No, Photo Tech Repair Service does not offer eco-friendly accreditations.
    No, Photo Tech Repair Service does not offer a senior discount.
    No, Photo Tech Repair Service does not offer emergency services.
    Yes, Photo Tech Repair Service offers warranties.
    Photo Tech Repair Service offers the following services: Camera, video camera, cellphone and mp3 repairs.
    Film developing, video transfer, camera sales & accessory sales.

    Contact information

    360 W 36th St, New York, NY 10018

    Www.phototech.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed