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Pacific Lawn Sprinklers

Lawn Irrigation, Landscaping - Lighting, Holiday Decorating,

About us

Since 1980, Pacific has been committed to providing 100% Customer Satisfaction, backed by our exclusive “On Time or On Us Guarantee”. Pacific provides neighborhood service with convenient appointment times from our local branches throughout the Tristate area. The Pacific Team provides 24/7 service, online scheduling and secure payment options. The highest compliment we can receive is a great referral, and this why Pacific has a Referral Rewards program. When our customers recommend us to friends and family, we offer $50 or $100 in rewards toward a future service. We offer a full line of irrigation and lighting services, visit our website at pacificlawnsprinklers.com for more information.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Irrigation, Sprinkler & LED Landscape Lighting Installations, Service & Maintenance. Including Centralized Systems, Drip Irrigation, Backflow Testing & Installations. Sprinkler Consultation & Design. Outdoor Drainage System & Indoor Basement Waterproofing, Mold Removal - Complete Demolition & Rebuild Options. Holiday Lighting & Decorations. Christmas Lights, Christmas & Hanukkah Decorations.

Services we don't offer

Landscaping, Tree Removal, Line Voltage Lighting, Plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8585 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 276-585 of 585 reviews

Rachel M.
06/2014
3.0
irrigation systems
  + -1 more
I was happy with my first phone call to schedule the service, but I was called the day before my sprinklers were scheduled to be shut off for a cancelation. Then I rescheduled and they called me the day of and said they couldn't come. I called and was livid. They did eventually make it to my house that day, but I was very annoyed. Then they started calling me to schedule the spring turn on. I find it a great nuisance to be bothered at inopportune times vendors. I see it as a solicitation call. After being called twice over the winter about scheduling, I finally told them I'd be using someone else. The service they provided was fine, but nothing different than other companies and I found their canceling last minute very unprofessional. They may have a good price, but you sacrifice good service and planning!
Description of Work: Fall sprinkler shut off

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$100

Response from Pacific Lawn Sprinklers
Dear (member name removed), I am sorry to hear about your dissatisfaction with our service this past fall. Pacific takes great pride in offering 100% customer satisfaction and we offer ONTIME ON US Guarantee when we are not able to keep our appointments, although we do try our very best to accommodate all clients scheduling needs and offer phone calls before coming so clients do not have to wait around their home for us during their designated service window. We are sorry that your first experience with us was not a favorable one however we would love to make it up to you, if you would like a free summer visit to check through your system please contact us to schedule that. We can also use your ON TIME ON US COUPON towards your fall winterization if you would like. Again we aim to please our clients and when we fall short we do our very best to make up for it. We hope to hear from you.

tayeh T.
06/2014
5.0
irrigation systems
  + -1 more
arrived as scheduled didn't waist any time went right to work. gentleman knew his stuff gave me some recommendations. calling them back in july for service inspection. highly recommend.
Description of Work: start-up my sprinkler system an changed four heads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Gary F.
06/2014
5.0
irrigation systems
  + -1 more
The work was done professionally. They do it quite quick with the machine. So far the system runs good.
Description of Work: Installed new sprinklers heads in new zone, re-route/replace old sprinklers in old zone, install rain sensor and backflow preventer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Bob A.
06/2014
5.0
irrigation systems
  + -1 more
They were good. They came on time. They did what they said they were going to do. They were very professional and I was very pleased. I would use them again.
Description of Work: I used a service provider in beginning of March for sprinkler heads that were broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Rosemarie R.
06/2014
5.0
irrigation systems
  + -1 more
They opened a system that was installed by another. They also did a repair and didn't charge me. I was very impressed.
Description of Work: They opened a system that was installed by another. They also did a repair and didn't charge me. I was very impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

Vanessa B.
06/2014
5.0
irrigation systems
  + -1 more
It was great and all questions was asked and answer.
Description of Work: installation of lawn sprinkler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

PACO C.
06/2014
5.0
irrigation systems
  + -1 more
Steve has been taken care of my Sprinkler System for 2 years. He is very professional and polite. When they come late, they will call you and let you know in advance. The price is a little bit more higher, but you get a good service.
Description of Work: Backwater check and Sprinkler system open.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jeff H.
06/2014
5.0
irrigation systems
  + -1 more
They did a good job. It was a pretty small job. I didn't have any issues with my sprinklers.
Description of Work: Pacific Lawn Sprinklers winterized the sprinklers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Ralph M.
06/2014
5.0
irrigation systems
  + -1 more
It went very well. The agent that works for them was very specific about what I needed, I called him up and he came right over. I would definitely recommend them.
Description of Work: They installed a sprinkler system in the side and back yard.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

james P.
06/2014
5.0
irrigation systems
  + -1 more
He showed up on time, did the job as agreed. He also agreed to move a sprinkler head without having to reschedule, the cost was within budget. He was supposed to provide a follow up call pricing out moving additional heads and a back-flow valve. I never heard back.
Description of Work: turn on the in-ground sprinkler system and move a sprinkler head.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Jonathan H.
05/2014
3.0
irrigation systems
  + -1 more
I was happy with Pacific's sprinkler turn off service last year and decided to use them again for sprinkler turn on as well as an outdoor lighting consultation. My appointment was cancelled via email a few hours before the service was scheduled, which was quite disappointing. I wrote an email asking if there was a specific availability later in the week. Luckily, they had an opening. Not only did the technician not show up, I never received notice the appointment was cancelled. I then wrote an email that was not responded to. Pacific finally showed up this week (even though I do not remember making another appointment) and turned everything on. To date, I have not received any follow up information about the lighting.
Description of Work: Sprinkler turn on Outside lighting consultation

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0

Yes, I recommend this pro

REY P.
05/2014
5.0
irrigation systems
  + -1 more
Easy to deal with office staff, very efficient with scheduling. Willie did a great job. Price seems fair. We compared his quote with another sprinkler firm. Overall, excellent. Very professional, on time, reasonable and efficient.
Description of Work: Replace sprinkler system valves, manifolds and heads

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Kimberly C.
05/2014
5.0
irrigation systems
  + -1 more
They were on-time, professional and got the job done right the first time. Very impressed.
Description of Work: Repaired broken pipes and sprinkler heads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steve T.
05/2014
5.0
irrigation systems
  + -1 more
Setting up appointment was easy, especially since they had weekend hours available. I was given a 4-hour window, and they arrived towards the early end of the window. There were no issues in turning on the system...everything worked as it should. The price I paid was about the same as I had been paying in the past with another company. I plan on using them again.
Description of Work: Turned on system for the season. Performed back flow test

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Dmitriy F.
05/2014
5.0
irrigation systems
  + -1 more
Very professional. The guys took their time to explain the work and answer all of the questions. The price quoted was reasonable given amount of work that was required. The team was extremely accommodative as some sprinklers had to be slightly moved after installation. I failed to indicate where the fence is to be installed in coming weeks. The guys moved it without questioned asked. Highly recommended. Extremely happy customer. The system is working perfectly!!!
Description of Work: 9 zone sprinkler installation on 1 acre lot, integration with the water well system, backflow preventer, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Patrick L.
05/2014
5.0
irrigation systems
  + -1 more
Manny is reliable, responsible, and courteous. He does good work and seeks to completely satisfy you. He really cares about his reputation and company. Seasonally, I do no need to think about what is required. It is automatically scheduled, confirmation calls are received, and he shows up to take care of what is required. The project turned out well and the sprinkler set up is perfect, covering all areas of lawn and planting beds. My requirements to keep the patio and siding dry were met. Couldn't ask for more. His work is not inexpensive, but it is reasonable.
Description of Work: Pacific Lawn Sprinkler in College Point has been providing us seasonal turn up, back flow certification, repairs, and turn down for many years now. In 2013, they also designed and implemented the sprinkler portion of a yard redesign which involved an additional manifold and new zones.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leonard K.
05/2014
5.0
irrigation systems
  + -1 more
Even though it was a rainy day, the technician made it within the promised time slot. He quickly did his work. He had a problem accepting the credit card for payment because his machine malfunctioned, but I was able to pay the bill online with a couple of days.
Description of Work: Spring system activation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jamel B.
05/2014
5.0
irrigation systems
  + -1 more
This company is the best. They were very pofessional, funny, and priced resonably. The company provides you with a window time for all services and will call 30 mintues before they arrived. I was provided with an installation date farely quickly and they have a zero percent interest payment plan. The installtion was a full day job. Once completed I was introduced to the system and all of my questions was answered. The were professional alll thecsteo of the way and I am completely satisfied.
Description of Work: Intall a new sprinkler system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Jose B.
05/2014
5.0
irrigation systems
  + -1 more
I am very happy with the work. I called them and they replied right away. They came and provided me an estimate. I was able to negotiate the price and get a discount. They came on the day of schedule on time and they did a fantastic job. Their pricing is very competitive. They were really good.
Description of Work: I used Pacific Lawn Sprinklers to do my sprinklers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Christine A.
04/2014
5.0
irrigation systems
  + -1 more
I arranged a spring sprinkler turn on and inspection with Pacific through Angies list. I knew I was in need of repair. first 2 reps who came were WONDERFULLY professional and helpful. They represented their company well. they informed me the cost of my repairs would be close to replacing my existing system, (which was 28yrs old and ruined by Sandy damage and rebuild of my property). I arranged for Pacific to return for replacement estimate, as well as SEVERAL other companies. Long story short, Steve and crew were punctual, friendly, informative, professional and competively priced. The job was done and completed by Pacific last week. Clean up of my property is important to me, so I would have liked a bit better clean up. The system is one week old tomorrow; so far so good!
Description of Work: inspect existing sprinkler system then eventually replaced.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pacific Lawn Sprinklers
Thank you for your wonderful review. Our office tried to reach you on April 29th, 2014 so that we can schedule a follow up visit to make sure your property is left in the proper condition to ensure your 100% satisfaction. Please contact us at 8884387224 or support@pacificlawnsprinklers.com to schedule that visit. We can also show you how to work the system and control timer at that time. Thank you for being a valued customer.

Santiago V.
04/2014
4.0
irrigation systems
  + -1 more
It went well. Easy job (I think) I might start doing this myself.
Description of Work: Start sprinklers for the season

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$66

Stuart T.
04/2014
5.0
irrigation systems, tree service
  + 0 more
I've used Pacific to maintain our sprinkler system for, I would guess, at least 20 years. Initially, our system was taken care of by a number of different Pacific employees. More recently (the last ten years?), we've had the same person ? Vaz ? which has distinct advantages, in that he knows the system and the changes, improvements and maintenance that have taken place. More important, Vaz knows his stuff; he's fast, efficient and fair; he will make suggestions, but never high-pressures me to buy things I don't need. I have nothing but good things to say about the company itself. Pacific was very helpful years ago when two of my neighbor's trees went over in a storm and uprooted a good portion of my underground system, and more recently when a 60-foot oak went down in Hurricane Sandy and damaged the system. Further, when I had a question about billing (pre-Vaz), a letter to one of the then owners produced a no-hassle solution. The company does a very good job of scheduling appointments and the people with whom I speak on the phone are always pleasant and accommodating.
Description of Work: Winterized sprinkler system; inspected system with me to discuss work we might want done in the Spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Judith O.
03/2014
5.0
irrigation systems
  + -1 more
I like them very much. They come every season to turn on the system and turn off the system and then I call once or twice in between if I have some concerns or what have you. They respond very quickly and the person who takes care of my area is very professional, answers all my questions, spends time, offers suggestions, so I think they do a thorough job and their prices are good.
Description of Work: I use Pacific Lawn Sprinklers regularly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Tricia M.
03/2014
5.0
irrigation systems
  + -1 more
They were prompt and professional and fair (we had issues with other companies in the past that hit us with numerous upcharges that were not explained). This company was very transparent and was a pleasure to work with. We will be working with them again!
Description of Work: Winterizing our sprinkler system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

ESTREA J.
03/2014
1.0
irrigation systems
  + -1 more
Made false promises about a promotional rate. Did a terrible job. I cancelled the check for the $50 and they have been harassing me ever since! Stay away.
Description of Work: Fraudulent business practices! Beware.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$50

Response from Pacific Lawn Sprinklers
We immediately reached out to [member name removed] via email and phone however she would not return our phone calls. I wanted to take the time to again explain our promotions and pricing. We ran a promotion offering $50.00 for ANY new customer for ANY size sprinkler system, just like “An Angie’s List Big Deal”. After the one time promotion we let you know your future pricing based on the size, style and area you are located. I must assume [member name removed] was not aware of that and that is the reasoning for her being upset. Our number one priority is customer service and loyalty to our customers. I was hoping to be given the time to discuss the situation at hand.

Contact information

TriState Area, New York, NY 11356

http://www.pacificlawnsprinklers.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Irrigation,
Landscaping - Lighting,
Holiday Decorating,
Drain Pipe Installation

FAQ

Pacific Lawn Sprinklers is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Pacific Lawn Sprinklers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pacific Lawn Sprinklers offers free project estimates.
No, Pacific Lawn Sprinklers does not offer eco-friendly accreditations.
No, Pacific Lawn Sprinklers does not offer a senior discount.
Yes, Pacific Lawn Sprinklers offers emergency services.
Yes, Pacific Lawn Sprinklers offers warranties.
Pacific Lawn Sprinklers offers the following services: Irrigation, Sprinkler & LED Landscape Lighting Installations, Service & Maintenance. Including Centralized Systems, Drip Irrigation, Backflow Testing & Installations. Sprinkler Consultation & Design. Outdoor Drainage System & Indoor Basement Waterproofing, Mold Removal - Complete Demolition & Rebuild Options. Holiday Lighting & Decorations. Christmas Lights, Christmas & Hanukkah Decorations.
Landscaping, Tree Removal, Line Voltage Lighting, Plumbing.

Contact information

TriState Area, New York, NY 11356

http://www.pacificlawnsprinklers.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day