OLighting

The website said it would ship in 1-2 days. It's been almost 3 months. I was never contacted. They were slow to respond to my emails. I had to call. I still don't have the light. I will say that the service person, Jose, seems perfectly nice, but clearly the business has no interest in standing behind their claims.

We had a terrible experience with them. They still haven't returned my refund. They have a guarantee in black and white and it has been months. The guy was real rude and they kept lying. They keep deferring you to other people when you call. I am out $620 and I have no product. My girlfriend called and said we were waiting and on a time limit because the contractor needed to finish something else. We told them we were going with another company and we did. They still sent us the new fixture and we said we wanted to return it. We asked them if we could send it back and they said it was fine if we had not opened it. It was still in the same case and we sent it back and they confirmed that they received it and said we could get money back or store credit. We sent it back and I still have not gotten refunded on my credit card. I have called the better business bureau on them. They have excellent prices.