It took a lot of work to get the tank into our basement and remove the old one but they stayed until it was all done (8:30AM-12:30AM). And, they were committed to making sure it worked no matter how many times they had to return.
Description of Work: We were having problems with hot water and the radiators for years and repeated visits by different plumbers didn't fix it. NY Plumbing and Heating came a few times and each time the problem wasn't fixed until they determined that we needed a new hot water tank, which was leaking. It took 16 hours to get it into the basement and install it and they returned several times (as soon as we called) to tweak it. They even came New Year's Day. They kept coming until it was working properly.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
MARY M C.
02/2007
3.0
plumbing
+ -1 more
They did an average job overall and if I needed to have plumbing work done again, I'd probably look around for another company before using them again. The price was included in the amount that I paid the general contractor.
Description of Work: They revamped the plumbing line in one my existing bathroom and added a new line to a new bathroom that was part of an addition I did in my home.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
PS H.
01/2006
4.0
plumbing
+ -1 more
I HAVE HAD SOME BAD EXPERIENCES WITH PLUMBERS IN THE PAST, BUT I WAS PRETTY SATISFIED WITH THESE GUYS. I DID THINK THAT THEY TOOK A LITTLE TOO LONG TO COMPLETE, BUT IT DIDN'T COST ME ANYTHING EXTRA FOR THEM TO STAY LONGER.
Description of Work: THEY DID SOME PLUMBING REPAIR IN MY HOME.
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Service Categories
Plumbing,
Water Heaters,
Heating and Air Conditioning
FAQ
NEW YORK PLUMBING & HEATING is currently rated 3.3 overall out of 5.
No, NEW YORK PLUMBING & HEATING does not offer free project estimates.
No, NEW YORK PLUMBING & HEATING does not offer eco-friendly accreditations.
No, NEW YORK PLUMBING & HEATING does not offer a senior discount.
No, NEW YORK PLUMBING & HEATING does not offer emergency services.
No, NEW YORK PLUMBING & HEATING does not offer warranties.