They sent someone out, but then the company refused to pay for the repairs. The technician told me that the company has a reputation not to pay and will give you the run around if it is pricy to fix. After months of trying to get them to pay fix it I ended up fixing it myself. Nationwide continued to give me the runaround and hung up on me countless times. The phone attendants used fake names each time I called. FOR YOUR OWN SANITY DO NOT USE THIS COMPANY THEY ARE SCAM ARTIST AND WILL JUST TAKE YOUR MONEY. WORSE COMPANY I HAVE EVER DEALT WITH!!!!!!
Description of Work: Our fridge was freezing, so we called the home warranty company. Technician came out and looked at the fridge(nice guy), but it was not repaired because NATIONWIDE refused to come pay to fix it.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$350
Bennett W.
03/2010
1.0
home warranty companies
 + -1 more
This company does not provide services in Texas - why does it come up for a Houston member of the list? BUG in the grading system - it recognizes a "N/A" as being higher than "F"!
Description of Work: This company does not provide services in Texas - why does it come up for a Houston member of the list?
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
DAN C.
10/2008
5.0
home warranty companies
 + -1 more
There price is much lower than the other companies we have used in the past. Also, they will let you pick a contractor from Angie's List to do the work you need at home.
Description of Work: This is my home warranty company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kris J.
10/2008
5.0
home warranty companies
 + -1 more
They were willing to work with me. Since renewing my old plan would have meant no lapse in coverage, I was able to negotiate the waiting period down from 30 days to 15 days. Also, they quoted a service call fee of $50 over the phone, but had $60 in the written agreement. Upon making my first service call I mentioned the discrepancy and they agreed to charge me the $50 rate. The warranty plan paid for itself when they covered most of the cost of replacing my water heater. Even though the water heater had not yet gone out completely, when I explained that I was unable to drain it due to heavy sediment build up and that the water temperature was inconsistent, they allowed the service. The repairman they sent out was excellent, friendly and went above and beyond to work with the warranty company to ensure coverage of eligible parts and services. For items not covered, he thoroughly explained what was needed and why it was not covered and kept the charges to a minimum.
Description of Work: I was shopping for a new home warranty plan to replace my old one (home warranty company) in search of a better rate. Nationwide was able to provide a lower rate, with more coverage than previous home warranty company.
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Service Categories
Home Warranties,
Appliance Repair
FAQ
NATIONWIDE HOME WARRANTY is currently rated 3.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, NATIONWIDE HOME WARRANTY does not offer free project estimates.
No, NATIONWIDE HOME WARRANTY does not offer eco-friendly accreditations.
No, NATIONWIDE HOME WARRANTY does not offer a senior discount.
Yes, NATIONWIDE HOME WARRANTY offers emergency services.
No, NATIONWIDE HOME WARRANTY does not offer warranties.
NATIONWIDE HOME WARRANTY offers the following services: SALES OF HOME WARRANTIES.