Mike Kentz Handyman Svc

Fast, responsive and quality job delivered at a afir price. Thank you very much!

Mike, himself, did his work well, but in order to save time (to make it a one-day job instead of two), he arrived with a helper. The helper tackled the job of fixing the hinges on the main entry door, and in so doing, he cracked the molding holding the door frame. (He also broke the sidelight.) I didn't notice the broken molding until after they left, and when I brought it up with Mike, he refused to believe me, saying that it was already cracked. After several email exchanges (very unpleasant), the helper finally admitted that he had broken the molding. Mike said that he would come back to glue the molding, but not replace it. He was so unpleasant throughout, that I didn't want him back in my house. Additionally, when the two men were leaving the job, I asked whether they were going to clean up their work sites; they seemed totally surprised, and then went back and did a cursory clean-up. In all, an unsatisfactory experience.

he was great/knowledgeable/good - helped me with general things around my apartment.

I hired Mike Kentz to cut and install wood doors in my apt, but a few months later some of the doors swelled and wouldn't close. He said he would trim them to fit, but never completed the work. Mike Kentz was paid in-full before the doors began to swell. When Mr. Kentz cut the doors, I told him there was less than 1/16 of an inch clearance around the door and frame, and that the wood will swell during humid summer days. Any swelling would inhibit the doors from closing. Mr. Kentz insisted that wood doors do not swell. It only took a few months for swelling to occur and the doors soon became difficult to close. Mike Kentz said he would trim the doors in the summer but made excuses. I contacted Mike Kentz a year later and strangely he asked for more money. Mike wanted money for his brother, who I never hired nor met. Mr. Kentz said that he occasionally consulted his brother when he wasn't knowledgable about a certain task. Mike thought his brother deserved a token of my appreciation. As I said before, I never hired nor even met his brother. And, I shouldn't have to pay for the advice that someone receives if they don't know how to do their job properly. Mike Kentz's brother is an electrician who Mike occasionally called for advice on electrical wiring. His brother also sent me a quote on how much it would cost for him to build custom light fixtures. His brother's quote was more than another company's grossly inflated price, so I did not hire him. Mike Kentz never trimmed my doors to fit. He charged me for his taxi cab fare because he doesn't have a car, and also charged me for drill bits and other tools that he kept.

The guy was good; he stuck it out.

The job took a lot longer than either of us anticipated. IKEA furniture takes a lot of steps to install. Mike was by himself, which makes it hard to get these kinds of jobs done fast. That would be my only issue, that the job took so long to complete (nearly from 10am - 4pm). I agreed to pay some extra funds, beyond the originally negotiated fixed price, to cover for the extra time. I felt it was fair to do that. And the work was done well at the end of the day. I would use him again if the need arose.

Excellent. He is very professional, detail oriented and knowledgable. I highly recommend him.

I can it say enough good things about Mike. His assessment of the job was very thorough. Understanding the main job was to hang a very heavy mirror he asked a lot of questions and even asked for pictures so he could be sure he was prepared. The morning of the appointment he was right on time and was very friendly and professional. I thought he was fantastic all the way around, but what really was amazing was how thorough he was. He treated the work like he was doing it in his own home. Finally, he brought the tools and extra supplies to be absolutely certain the job could be done in an excellent manner. He also arranged a helper to meet him because he knew hanging such a heavy item would require assistance. A +++++

Mike was a professional from start to finish. I can't recommend him enough. He was faced with a challenging situation as he needed to whittle a new piece of wood to anchor one of our doors, and to find a way support our older hardware. He was patient, thoughtful, and followed up several times to make sure the work was done correctly. We're hoping to have him redo the stairway to our garden next.

Mike quoted on the job ( about a 3 day process) and was ready for the install about 14 days after he received his deposit. It was a two day, over night job ( we could not close for business so his crew had to work through the night) and they did a wonderful job. They were punctual, professional and courteous. He consulted with me multiple times on stains, dimensions and design and he was very clear and thorough in his explanations. The young guys he brought along on the job were pleasant and very professional also. The work they did is sturdy enough for commercial use and it is holding up beautifully. I would highly recommend them and we will be using them again in the future.

Mike did a great job and was extremely professional. The work is fantastic and the experience was great. I highly recommend Mike.

Mike responded promptly to emails and it was relatively easy setting up the work time, which I appreciated. However, he seemed quite irritable and was unfriendly when he initially arrived at my home ten minutes early on the day of the job. I had asked him to bring a ladder in advance since there was none available and I knew he would need one; he had expressed his frustration about this. I had failed to mention that I have no elevator and my apartment building is a walk up; this also annoyed him and he was sure to let me know. But, regardless, he did a great job installing two window shades, one in my bathroom and one in my kitchen. The wood surfaces were not straight and the window-frame angles complicated, but he did a really wonderful job and it was done in 45 minutes. He did not complete the two other jobs he came for; one was installing a shelf in the bathroom and the other was fixing a leaky faucet in the kitchen. I had relayed to him before he came that the walls were very thin in the bathroom and it may be difficult to install the shelf. He spent a while trying install the shelf, but it did not work. He left holes in my wall that he covered up with "puddy" saying that if I ever wanted to paint one would never be able to tell that they were there. I wasn't going to paint as I had just wallpapered the bathroom. He later noted that I could put a piece of wood over a part of the wall and then put the shelf on top of it. He looked at the faucet in the kitchen and soon established what the problem was, but did not have the part to fix it saying the faucet was very old and there was no way he could have known to bring that particular part. He then started to explain how I could fix these two problems myself. I was told he had a 2 hour/$200 minimum and paid in cash. Since he had not been at my place for more than one and a half hour, he asked if there was anything else I needed done, I said no there was not and he left. I have read some of the reviews on Mike's work and they are by large positive and I understand why. He seems like a great guy who is serious about the work he does and usually gets things done. I am sorry to have written such a mixed review, but I really feel the job in my apartment could have been handled differently if there would have been some more questions about the jobs themselves in advance to properly prepare. I felt frustrated about having to pay $200 for a job that was not completed, regardless of the fact that I in part also understood why (the walls in the bathroom are really super-thin and very difficult to hang things on, but, I thought, since a cabinet and shelf had previously been successfully mounted on it by a friend, it might work regardless). I went back to Mike's listing of services on Angie's list to check about the two hour minimum and did not find it. I then went back and looked over our email correspondence and saw that indeed he had said there was a two hour minimum and cash only. Again, the Angie's listing mentions nothing about a time minimum and it looks like check and pay pal are acceptable payment methods. Perhaps post the cash only and 2 hour minimum requirement in the Angie's listing itself? And, again, most importantly, I wish Mike would have asked me more detailed questions about the work that needed to be done in advance so he could have come better prepared and perhaps could have fixed at least the faucet. There was really no need explaining to me what I should do in order to fix the two things he failed to repair. If I wanted to fix it myself I wouldn't have hired him.

I hired Mike to install an EasyCloset system last week. I had never used Easy Closets but I live in a 1960s co-op with walls that are a mix of plaster, concrete and chicken-wire and I've learned to be careful drilling into them. So when I spoke with Mike, I asked if I could hire him to help me mount the closets and get them set-up in one room, then move onto the second room and do the same, while I finished the job in the first room. So basically, get the project to a point where I could take it over and finish it. He immediately got what I was going for and it was great to work with him. From the beginning, Mike was very responsive and even researched the closet system on his own before accepting the job. He arrived with all the tools needed and had even purchased hardware in advanced based on his research of the closet system and my building. He worked smartly and efficiently, constantly double-checking his measurements while making allowances for the uneven floors and walls of a traditional New York apartment building. Once he reached a place where he felt like I could handle the rest of the job, he said he was willing to keep working, but if I wanted, the work that was left was something I could do on my own, which was exactly what I wanted. I would use Mike again and would highly recommend him to all of my friends.

Mike got back to me quickly and let me know his schedule and ETA. He was professional, courteous, efficient, thorough and knowledgeable. He let me know what I needed to purchase for the job. I plan to have him come back to do a few more things in my new apartment within the next few weeks. I am so happy that I found Mike and highly recommend him!

The only reason I joined Angie's list was to find someone to do this work. He never called and I got tired of leaving messages.

Fine for now, will elaborate when job(s) arecomplete

I plan to use his services in the future and would recommend him with out hesitation.

Mike was terrifically communicative and professional throughout the entire process. He showed up on time; when he arrived for the project, he had all the materials he needed (or he let me know in advance what materials I should order for him); and once he began, he completed the project in under 3 days. I would definitely use Mike again, and in fact, I'm already planning my next project!

Mike did just as he was asked to do. Besides the work being done in a professional manner, Mike was clear in his speaking and in answering my numerous questions about the built in cabinets, such as how to get the a/c to flow better, etc. What struck me most about Mike is that he has a high level of integrity. I am definitely working with him soon on home improvements I intend to make.

Mike showed up on time. Had a professional-looking tool kit. The quality of his work for the first 3 projects was very good (installation of ceiling light, shade, medicine cabinet). However, he hit a snag trying to put the drawer back on the track. Required a screw he didn't have and I didn't have in my own collection. I ran to the True Value nearby 3x to try and get the right screw. (Mike gave me the wrong size the first time.) I ended up with the right head but it was too long. Surprisingly, Mike didn't have wire stripping pliers/screw cutter, a very basic $15 tool. He had to cut off the extra length manually which messed up the thread so the screw couldn't be used. So he just quit and left me with the task of finding the right screw to put in. That was probably 45 minutes down the drain. (He billed hourly.) He also hit a snag trying to install the new Legrand Adorne designer light switch. He couldn't make it work. Claims he followed the directions. Didn't make any attempt to consult the Legrand website through his phone or my pc. Again, he just quit with no proposed follow up. I had a regular switch on hand so I had him install that instead (which I could have done myself). Another 45 minutes down the drain. I paid him for the time and he went on his way. Since it was the holidays, I gave him a few days, thinking he would figure out how to install the light switch and contact me. He never did. Finally, I emailed him the link to the Legrand Adorne light switch instruction library, videos and customer support and suggested he figure out the problem and return for a make good. He replied that he did everything correctly and felt it was MY responsibility to contact Legrand. If the new light switch doesn't turn the light on, then something is wrong!!! How presumptuous to say that it was installed correctly!!! I hired and paid Mike to do the installation. But he didn't. Shouldn't he make the effort to get to the bottom of the problem and not just give up? Nevertheless, I made the call to Legrand. Customer service said they get these calls all the time about installing this product. They gave me specific instructions. I emailed this to Mike and said I would like the issue resolved that week or wanted compensation for the wasted time. He opted to repay me $48.75 for the lost time. Later, when I got the right screws to finish repairing the drawer myself, I noticed that the screws in the other drawers were going in the opposite direction of what Mike was trying to do. I didn't need a flat head after all!!! Grrrrrrr. I fixed the drawer myself. I am a very busy professional home organizer with lots of clients who are ALways looking for a good handyman to build closets, renovate kitchens, do various projects. I don't have anyone reputable right now to recommend to them. Mike knows this. You would think he would go out of his way to make a good impression on me as I could easily send thousands of dollars of work his way. How can I recommend him to a client if he's just going to give up when he can't figure something out? This is not someone who is hungry and goes the extra mile. I will never use him again.

He had the right tools for the job, even some difficult encounters he maintain his composer and provail. The job took long, but that was expected since he was by himself. The job looks good and I'm happy! He definitely on my speed dial.

It is truly my loss that timing with our schedules did not work out because I was in a time crunch and reached out to him quite late. . Mike is the superb professional and a rare human being.Knowing that his schedule would not allow him to do the job, he was willing to stop by and take a look with the understanding that he would recommend a qualified colleague whose work he trusted. In my experience I have not come across anyone willing to put forth that effort knowing that compensation was not possible. If and when I do need services again, I would not hesitate to give Mike a call - first! NOTE: the $400 figure that appears in the approx. cost of service ifield is a fictional, arbitrary figure that I entered. Mike did not quote this cost since he wasn't doing the job,

He was exceptionally knowledgeable and professional, and always went the extra step not only to get the job done, but to get it done the best way possible.

I read the reviews of Mike's excellent work, but after seeing his work first hand for myself, those glowing reviews don't do him justice. He is a true professional and gentleman.

Work was done exceptionally well. The price was quite high.