Description of Work: They replaced an expensive lock connected to an intercom system. The problem was that the door wouldn't lock. The first mechanic was unable to fix the problem; when they sent their troubleshooter he was able to solve the problem, which was electronic in nature. The price included new doorknobs and spindle. I am satisfied with the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$720
Kristopher J.
08/2013
5.0
locksmith
+ -1 more
It went well. All work was performed according to the quote and the work was high quality.
Description of Work: Replaced a lock cylinder and made key copies.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Bradley B.
02/2013
5.0
locksmith
+ -1 more
They cleaned up after themselves, arrived on time, and did the work as promised. They did a great job, and I would highly recommend them.
Description of Work: They changed our medical lock and our regular door lock into one master lock.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Josh B.
01/2012
4.0
locksmith
+ -1 more
In setting up the appointment, Manhattan locksmith was very accommodating. I had to cancel on them at the last minute and they kindly rescheduled. The guy showed up on time, seemed very knowledgable, professional. I knew going in that the locks were going to be tough to fix and that finding/ordering new ones would be difficult. The locksmith spent a good chunk of the day working on it. Tried various distributors looking for a replacement lock. Unfortunately, he was never able to fix my lock. Kind of disappointing, but it was not for lack of effort. I paid him $200ish for his time (most of the day). I would definitely recommend this company.
Description of Work: Broken door lock leading out to my patio.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Marge M.
08/2010
5.0
locksmith
+ -1 more
Extremely well. Quickly diagnosed then repaired the problem. Did me the favor of making the front door latch more consistently without extra charge. Also offered good advice for improving security in future.
Description of Work: Clarified reason the front door lock was not responding to the admission buzzer in one of the buildings apartments and repaired it. Made front door shut more easily without being asked to and without an extra fee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
william R.
01/2010
4.0
locksmith
+ -1 more
Went into store. told it might take 45 minutes. I waited in store because store is not at my home location. Service provided within 15 minutes and I was out the door. Good experience.
Description of Work: Changed tumbler for lock and made duplicate keys
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Lori G.
12/2009
5.0
locksmith
+ -1 more
I had an estimate from a local locksmith that was very expensive. I saw Manhattan Locksmiths on Angies List and phoned. I went to the uptown location and met Efram. Because my apartment wasn't in the neighborhood, he offered to come by after he closed the shop. He showed up on time and not only installed the lock I purchased, he installed a door knob we had intended to install ourselves on our bathroom door at no charge. He was very professional and did a great job.
Description of Work: I had an old lock on my front door that was broken. I needed to purchase and install a new lock with cylinder, faceplate, etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Rachael W.
02/2009
5.0
locksmith
+ -1 more
I am a very happy customer. I called the main number yesterday, and they gave me Irving's number to call: 212-877-7787. Irving came promptly and did the top lock and tried earnestly to fix the bottom lock without having to replace the whole thing. I was short on time so had to ask him to come back today. He came when he said he would come, was again very professional and did the job well and efficiently and was altogether a pleasure to work with! I will definitely recommend him and Manhattan Locksmiths to my friends/neighbors and will call on them again if we have any need in the future.
Description of Work: I had to have the cylinder replaced in our top lock -- Irving put in a high-security cylinder for $145, and then our entire bottom lock had to be replaced which cost $225.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Mathew B.
10/2008
5.0
locksmith
+ -1 more
Took great care not to damage door or surrounding frame. Was very polite and cleaned up very nicely. Would highly recommend them.
Description of Work: Fixed front door lock that had been installed incorrectly by contractor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Cheryl S.
08/2007
5.0
locksmith
+ -1 more
Apartment front door bolt lock was getting progressively more difficult to open. Called these guys at noon on a Sunday. Representative came and went, having fixed the problem, by 12:45. Pricey but worth it, as if I had delayed in order to avoid the emergency surcharge, I could have been locked out tomorrow.
Description of Work: Emergency service call to repair door frame and adjust lock mechanism and cylinder.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Corinne K.
05/2007
5.0
locksmith
+ -1 more
unknown
Description of Work: I asked them to check to see if a door lock could be repaired and then had it replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
07/2006
5.0
locksmith
+ -1 more
Excellent experience. Phone response was cordial, arrival was prompt and as promised. The work was carried out efficiently and the price was as quoted on the phone.
Description of Work: Change cylinder in Front apartment door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
03/2006
5.0
locksmith
+ -1 more
THE KEYS THAT MANHATTAN LOCKSMITH MADE FOR ME HAVE ALWAYS WORKED. I HAVE NEVER HAD A PROBLEM WITH THEM. I WOULD RECOMMEND THEM TO ANYONE WHO NEEDS A LOCKSMITH.
Description of Work: THEY MADE KEYS FOR ME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
02/2006
5.0
locksmith
+ -1 more
THIS COMPANY WAS VERY FRIENDLY AND POLITE. THEY WERE FINISHED WITH THE JOB IN NO TIME. THEY USE ONLY HIGH QUALITY LOCKS. I AM VERY PLEASED WITH THEIR WORK.
Description of Work: THEY INSTALLED SECURITY LOCKS.
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Service Categories
Locksmiths
FAQ
Manhattan Locksmith is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Manhattan Locksmith accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa