MANHATTAN CENTER FOR KITCHEN & BATH

We recently undertook a complete gut renovation of our small kitchen by MCKB (Manhattan Center Kitchen and Bath). This was one of many renovation projects for us, so we have had extensive experience with other contractors. This was our second project with MCKB. Every aspect of the project, from planning with Hany, to its execution with Meryl and Lori, was flawless. Hany listened carefully to our ideas and helped us design a kitchen to expand our storage space dramatically while respecting our own sense of design. He thoughtfully planned every detail. There were no ?surprises? at any point in the project. The timeline was met and communication was excellent. The tradesmen who worked in our apartment were considerate of the building regulations and were very careful to protect the work area. All of their work was done beautifully and was up to code. Our input during the project was always considered and a few punch list items were corrected. The result is a beautiful and functional kitchen. We could not be more pleased with the result and we highly recommend MCKB.

They were wonderful. Hany, the designer came in while I was not in town and did everything perfectly. The cabinets came out beautiful. They ordered everything for me and delivered to my contractor. Everyone there was as nice as can be. They were able to match the prices on products found at other locations.

Very helpful and friendly, and completely professional. Wide selection of materials and no pressure to purchase. They often went above and beyond to find a solution. And they actually seem to enjoy their work! I would definitely use them again.

Every so often I walk into the showroom to speak with the individual who did this. My complaint is that they did not make it clear that if you do not like their cabinets or find them too expensive, you are out $2500 because they don't even give you the one page drawing - a drawing that I could have gotten myself from Ikea, not an architectural drawing. It has taken me so long to complain because I am so embarrassed, I feel I was taken. I had read good reviews about MCKand B and that is why I went to them. I was shocked when they refused to provide me with the drawing. That is what is not clear - their one page agreement does not say that you do not get the drawings if you decide not to purchase their cabinets. Again, I thought long and hard before contacting Angie's because I can't believe I allowed this to happen to me.

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This was the easiest part of my renovation. The salesperson (Zinga) was knowledgeable and helpful. She helped my pick out all of the things I needed, even some things I didn't know I needed. For instance she said I needed a "tile flange" for the tub I was buying. Later my co-op board said I needed one too--even though my contractor was clueless. She also saved me from a big mistake--I was about to order a tub with a PVC drain. She told me this wasn't up to code in NYC. The folks at the home improvement store had no clue, and if I had bought it, no licensed NYC plumber could have legally installed it. My only issue is that they are lightly staffed on weekends, so sometimes I had to wait a while to sit down with her... but once I did I was glad she took so much time with me. Their prices were competitive and they had a great selection of higher end fixtures.

They screwed up everything. It was a disaster. There was something wrong with every part of the work that they did. They didn't order things in time, they didn't inspect items, they didn't return for repairs, when they said they would, and it took a very long time to get a lot of the work finished. It seems like they over extend themselves, with not enough people and they have poor infrastructure. So he does not know how to say he is wrong or admit there is a problem. It was really bad. I lost a lot of money on this project and had to do many things myself, and it still isn't done. I've paid out over $200,000 and the work is still not complete. I would never ever use them in a million years. I wasted so much money and got very little with lots of poor quality.