Level Engineering NYC, NY (Main)

The engineers did a great job of taking our preferences into account and worked with us to develop the best solution given our goals and what they had to work with.

Very quick response

Very nice and professional. We only had timeline issues, but everyone is busy I guess.

He showed up with a trainee to give his recommendations on my foundation issues. At the end of the inspection, he told me to send him my builder structural warranty and he would review it against his findings. He did not do this in the report nor when I phoned him after receiving the report. I did received the report in a timely manner. As I had questions after reading the report about items he did not include in the report as discussed the day of the insoection, I phoned, and emailed him, 14 times. After several weeks of trying to reach him, he finally called me back and would not provide answers to the items we had discussed he would cover at the inspection nor was he knowledgeable in these areas. He talked the talk, but in no way did he walk the walk. $475 for a substandard, disappointing "inspection." Of course, nonrefundable.

Incredibly helpful.

Level engineering was responsive, quick and detailed. We had a walk-thru of the property and a stamped, design within a couple weeks. I would use them again for another project.

There was a structural problem in the house, level engineering came and knew exactly what I needed and did the work for a great price.

Very quick to respond to my request!

no comment

Great service but pretty pricy.

Great customer service and the engineer was very knowledgeable! A bit pricey with no written assessment, but worth it overall!

They were pretty quick, very prompt.

Hired these guys to diagnose a shifting-foundation problem, they taught me about the importance of water draining AWAY from the building and that my situation has its own Engineering term: Negative Drainage

James was very helpful, he answered all questions and his final report was emailed a few days later. His assessment on the wall took less than an hour.

They were quick to do the report just left the wording in a way that cost us 15k on the closing of our house

Travis was quick and efficient to access and provide options to solve our structural problem. Thank you.

My experience started very positively. Scott and I talked about what he needed to do the engineering. He is very nice and seemed like it was going to be great. This was the last positive experience I had with them. I paid my deposit in January, but didn't close on the property until the 21st of feb. I have several emails asking Scott if he needed anything else to do the engineering, outside of the topographic survey. He said no, several times. Well closing on feb 21st came without a hitch, the topograhic survey was done on Feb 22nd. The finished report was provided to Scott the first week in march. After 2 weeks, I emailed Scott to ask how the engineering was going, he replied he needed the SOILS report. Which wasn't requested anytime in the two months of waiting prior. I called, emailed, texted with no response. Then told him I wasn't going to pay him unless he called me. He called said he needed the report, no apologizes or even an acknowledgment that he didn't ask for the report months ago and had been sitting on my project for 2 weeks. SO I ordered the SOILS report and asked what else he needed. He said nothing and that they would continue making progress while waiting for the report. 6 weeks later the SOILS report is done and I send it to scott. He doesn't reply, answer the phone or return messages for 3 days. I finally get an email from Travis saying he is working on my project now. Travis asks for wall details and the windows schedule (which I get but takes another 3 days so we are 4 months into the project and they haven't done the first draft of the engineering design). Travis is very responsive and we get through the last steps of the design by the end of May. I was supposed to meet scott to have him stamp the plans at 3pm. At 2pm I still havent heard where we are meeting, 3:30pm Scott finally calls and says he will stamp as many copies of the plans I want. I just have to get them printed and bring them to him (SO i am printing the plans which means he has no revision control and is stamping whatever I bring him). And that is exactly what happened. He stamped 3 sets of plans without reviewing or having any idea that they were the right version. I submitted the plans for county approval and to the foundation company. Both were underwhelmed with the detail. I have several emails of the foundation company asking for dimensions of the walls. We finally get the plans approved but we made engineering changes so they plans have to be reprinted and stamped. I drove to Loveland, Scott was in a meeting. He handed me his stamp and told me to stamp the plans and he would come sign them later. He left me in the hallway with his stamp to stamp whatever I wanted. Fast forward. The concrete company jumped through hoops and finally just emailed Travis saying this is what they are going to build, and Travis replied "Yes". They couldn't build to the plans, the plans were missing so much information that it couldn't be done. Travis came out to inspect th

I needed to know if a wall was load bearing, and if so what it would take to replace it with pillars. They fit me in quickly and answered all my questions. Thank you!

Scott was courteous and displayed knowledge of what was needed to accomplish what was needed. Did not double talk me concerning the problem and went right to work. I would definitely use him and Level Engineering again. What he wrote was immediately accepted by the county building authorities. Thank you!!