Leader Electric

Super great guy! Fast, and came well prepared. And took necessary covid preparedness.

Excellent job! Everything was very well handled. Joe, the technician, completed the job quickly and efficiently. I will definitely be using them again and would highly recommend their services. Stewart

I had reached out to four other electricians beforehand that didn’t show up! So when I encountered Leader Electric’s professional service, quick and someone who actually showed up, I was already happy. Then, Maxim’s work quality was so good that it made me certain Leader Electric is the only company I’ll be reaching out to for anything electric in NYC.

Work was done fast and professionally. The trouble shooting only took 10 minuets. Cost was very reasonable.

Job went very well, and the quote was fair and accurate. Travis understood my needs and and answered all of my questions. Max showed up on time and was very professional. Over all I am very pleased with their services and will consider them for future electrical work.

Reasonable price, knowledgeable regarding requested work. Had to place work on hold due to other issues.

They were professional, nice and price was reasonable compared to other companies I called. I love their work. I recommend them to anyone. They're excellent. They receive top praise from me.

They contacted me after listing my needs on Angies list, and we spoke over the phone. the representative went over their pricing and answered my questions, however he failed to ask of me what i felt should have been asked. I pretty much just told them what i wanted done and there was no other questions from them. When i asked if they would have the materials on hand to perform the job as i didn't want to absorb costs associated to not being prepared, all he responded with was that the vehicles are stocked with most of the things they would need. He was more focused on getting me to sign a credit authorization form with personal data in an email as well as an agreement that i understand their formal literature in regards to their expectations. When i stated that in the past other companies i've used just provided the invoice and charged my card with me present, his reply was that they are an established company and they follow their procedures. Well i signed and returned all authorizations (nervously but didn't include the ccv on my cc as a precaution). It turned out that they didn't stock a standard box for an outdoor receptacle that was on the work order to be replaced. They wanted to charge me for the 35 minutes it will take them to go to home depot to get a standard round box as the old one i had was an older square style incompatible for the ring camera... I simply said i'm not willing to pay for that time and if i'm not accommodated there is no need to start the work. They absorbed the cost and did the work to my satisfaction, i later return to my computer to see an email from them (leaving names out) stating that they don't appreciate me playing games with them and not to expect any more handouts from them.... They also ignored the fact that i wanted to add a 3 way switch to my order and ordered the technician (who i feld did a good job) to not accommodate my request as there are other scheduled stops for him.. (on the phone and email i clearly said if i was happy with the tech i would also like to complete the 3 way switches). If you don't mind signing your rights away that ultimately enable them to provide you with sub par customer support and over charge you for their poor planning (unsure if it's intentional), then you may get a good tech but i've only seen one of them and i won't be returning to them.

Leader was great. The electrician arrived within 2 hours for this very urgent problem and tracked down the issue methodically to a bad connection in an overhead light that had been corroded years ago. The issue occurred after I changed a bulb and probably disturbed the bad connection. I have old aluminum wires (1941 house) and the method of connection back then is some sort of glue and electrical tape that had deteriorated. The company was very professional and responsive. The costs was clearly laid out in advance. I will definitely use them again!

They did an excellent job. They installed a new ceiling fan and fixed the wobbling in one of my other ceiling fans.

I've been really happy with Leader's work; everyone seems very competent and easy to work with. Easy communication by email and phone, very responsive. They are a little more expensive than some other companies but it's worth it because their work is top-notch; would definitely hire again.

On time, quick phone response, very nice person. I would recommend.

After initially not responding + then rescheduling me twice, the actual work was great. After the electrician fixed the garden light he put on shoe covers to not dirty our floor. That care really impressed me.

My experience with Leader Electric was horrible. My primary reason for hiring Leader was to put in a recess wall outlet for my TV. Josh,the service manager asked me if I wanted them to mount the TV while they were putting in the recess wall outlet. I hadn't thought about that and ASSUMED they knew what they were doing. My mistake! It took the tech, Nabil 4 hrs to put a "simple" mounting bracket. There were no complications, 2 screws in the stud and 2 butterflies in the wall which Best Buy had to replace the screws as the tech put regular screws, NOT butterfly screws. This should have taken no more than 1 hr to mount and 30 - 60 minutes to put in the outlet. - The tech took 2 unreasonably long breaks, one to go to Home Depot to buy the part they should have had in the van as the tech knew that he was putting in the recess outlet. That was the reason I needed an electrician in the first place. The form I signed said that it would be a "short" trip to the van to get a part or pay a meter. 1 hr 40 min of break is NOT reasonable and I should not have had to pay for that. Agnes, not sure what her title was, should not be dealing with customers as she was CONFRONTATIONAL and RUDE saying that they can't carry every part in the van.She had ZERO customer service skills. I am well aware of that a tech cannot carry every part in the van as I managed a business that had service techs and know exactly what goes on. The tech would get as much info as possible before they went to the office so that they were as prepared as possible. This was a no brainer. The tech knew what needed to be done and should have had the part. If I had been told I needed them I could have bought them. I am sure I would have paid half the price that I was charged. There were a couple of other small things that I needed to be taken care of which took about 1 hour. Thanks to my handyman I would have been charged an additional hour as he stopped the tech from tearing down my cabinets to replace under the counter kitchen lights. The place was a mess when he left. The tech put a dent in my newly refinished floor and Agnes made light of it taking no responsibility or apology for the damage. I had scuffs all over the floor where the service tech worked as he did not remove his shoes. I asked him 3x to be respectful of the floor. Bottomline, at tops I should have been charged no more than 4 hrs for what was done. Agnes thinks she did me a favor by discounting the inflated charges which I should NOT have been charged because the tech took 3 additional hours to do the mount. Leader should not be offering to install TV mounts if they do not know what they are doing and they clearly DID NOT. I could have had my handyman do it for significantly less, however I thought this tech was suppose to be proficient in placing a bracket. Obviously that was not the case. I was charged for 7.5 hrs of time and they charged a separate fee for the first hour which should have been included in the 7.5 hrs over overcharge, $1,227. They inflate the price and discount it like they were doing you a favor. As a new customer I was entitled to $100 discount. After a heated discussion with Agnes she adjusted the price to $639. I would absolutely not recommend Leader Electric.

Switch and outlet didn’t work efficiently and he had to come back for another fee

Pro was professional and pleasant. He identified the problem and spoke with his office to schedule a follow up visit to complete the job. The office called to schedule the follow up appointment on the same day a nor’easter was due. The office said they would reschedule. After 2 weeks with no follow up I contacted another company.

The tech was nice, polite and knowledgeable. He was late, but had been given the wrong address by the dispatcher. Thankfully there was no major damage and the tech did not need more than the hour. ($190./HR.) I was also happy for the senior discount. Also, there is a notice of terms and conditions for hourly work that had to be signed before the tech was sent out.

Our electrician Hans is great--a true master electrician. He was confident, focused, responsible, punctual, precise, and meticulous. He called to let us know when he was arriving. He went the extra mile in describing each step of his work, making us feel like we were truly in good hands. He insisted on cleaning up thoroughly--he even asked to use our vacuum cleaner and removed trash from our apartment. He was well prepared for the job; he didn't have to leave the site to get extra materials. If he did have to get something, it was in his van. Hans is an absolute professional. We would hire Leader Electric again because Hans represented the company so well. We will ask for him specifically for future work! Office staff at Leader were courteous, friendly, and helpful in providing estimates and setting up the job. They could have done a better job communicating with us changes in the timeline of the work schedule in advance (which is why we rated a B for Punctuality).

We have to open the walls to find the problem. TBD.

Technician arrived on time and was very professional. Provided his findings in a timely manner and offered me options on a solution. Grateful one of his options was in the interest of saving me on billable hours.

I scheduled the appointment with Christian. He was professional and worked hard to accommodate our schedule. The electrician that came to my house was named Hans. He came to my house on time and was excellent. The work was done in about 2 hours. I found the cost to be reasonable and the work completed was very good. I would recommend them to anyone looking for an electrician.

He was very professional and did a fantastic job.

They told me it was going to be a one day job. It ended up being a 4 day job. Each time they came they made mistakes (leaving a huge mess, installing faulty sensors, etc.) The techs were unprofessional and unsupervised. I ended up have to pay my Super extra to come back again, and again, and again to keep an eye on them. The service and follow up was spotty. I ended up spending a bunch of time on the phone over multiple days to hound them in order to make sure the job was completed. I would not hire them again.

He came and checked for electricity. He checked switch box and cables in garage and then checked meter room and pipe in tank room where the garage wiring had been connected in the past, He cut some wires and then explained that the electric was cut-off. It only took 11 minutes. Then he wrote up invoice and I used the 10% discount coupon for new customers/ senior citizens. I needed a letter from a licensed electrician documenting electrical cut-off which he brought with him which he told me he could only give me if his work resulted in no active electricity. Since the company is far away and I had a time limit it to obtain this letter I greatly appreciated their concern for my dilemma and bringing the letter needed for the Building Department. They charged me $150 for the letter which had the licensed electrician's seal, license number and signature. That is the going price for a letter from an electrician or plumber.

Alejandro was professional, courteous and got the job completed in a timely manner. Very reasonable on pricing.