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Geek Squad - Best Buy

TV Repair, Phone Repair, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

2.74 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
0%
2
0%
1
75%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-4 of 4 reviews

Alison E.
07/2017
1.0
tv repair
  + -1 more
Very badly as I took the morning off from work and tried to call to schedule another appointment. They put me on hold for over 20 minutes.
Description of Work: Fix an infrared connection between my remote and the cable boxes which are in a closet. It took 30 minutes for the person answering the phone to understand what I wanted. They put me on hole multiple times then scheduled an appointment from 8 am to noon. At 8:30 they told me they were not coming.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Charlotte M.
10/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: The agent arrived well within the promised time frame; was respectful of our property; installed our new television without delay; showed me how to use it (our old TV had no menus); and took all packaging away with him.
Rating CategoryRating out of 5
Yes, I recommend this pro

Vincent S.
07/2013
1.0
tv repair
  + -1 more
They take the word incompetence and make it an art form. Never use this company.
Description of Work: Attempt to service a brand new dishwasher which was still on warranty.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Michael M.
04/2013
1.0
tv repair
  + -1 more
When I made an appointment no one ever shows up or calls me. They were horrendous. They showed up only on seventh appointment after scheduling six appointments and a guy finally shows up after all these months and he did a good job. I will try my best to never ever use them. I told them one thing I said I understand if there is miscommunication about with someone told me on the phone that they spoke to someone and that was a bold faced lie that is the worse thing. If you don't know that is one thing, but the lie to me is a totally different thing and a lie to a consumer or customer.
Description of Work: I used Geek Squad for calibration of television about a month ago.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    622 BROADWAY 1, New York, NY 10012

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Repair,
    Phone Repair,
    TV Sales,
    Computer Sales,
    Computer Repair,
    Camcorder Repair,
    Stereo and Home Theater Systems,
    Appliance Repair - Small,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 2.7 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    622 BROADWAY 1, New York, NY 10012

    www.geeksquad.com/repair