Empire Custom Windows

drapery cleaning service, window treatment service, blind cleaning service

About us

At Empire Custom Windows, we offer a wide range of quality window treatments including top brand manufacturer such as Hunter Douglas, Carole Fabrics, Comfortex, and more. We'll take your measurements free of charge and we'll install your new treatments free of charge too. Call us today @ 347-277-2134 to schedule a free in-home appointment. We offer following services: * Superior Quality Custom Made Shades, Blinds, Arches, & Skylights * Premium Fabrics Collection for Grate Drapes, Curtains, & Valances * Motorization Operating Systems For Shades, Blinds & Drapes * Professional & Affordable Installation * Repair and Cleaning Service For All Window Treatments

Business highlights

14 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6309 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
16%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.3
responsiveness
4.6
Showing 76-100 of 309 reviews

yaman l.
12/2018
5.0
thanks ?

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris M.
12/2018
3.5
Did a decent enough job but not that hard to change a chain on a roller blind though, once you know what you're doing. However charged $175!! The guy took about 20 minutes. That's a better hourly rate than most people in banking!

Rating CategoryRating out of 5
quality
3.5
value
0.5
responsiveness
3.5

Yes, I recommend this pro

Stephanie F.
12/2018
5.0
Empire Window Treatment Center did a beautiful job on my silk curtains. I am very happy. Their customer service is excellent. I would recommend them highly!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

joyce g.
11/2018
5.0
I'VE TOLD FRIENDS ALREADY

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gadi B.
11/2018
5.0
Very responsive, great communication, quality work, a bit pricey, but worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$125

Ruth P.
10/2018
5.0
Great service and work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Stella S.
10/2018
5.0
Empire was the best find! Searched for blind repair and he came removed my 2 125 inch blind repaired the cords and offered cleaning. Additional took my wool and silk rug and cleaned it. I was concerned that they would clean it properly but blinds came back like new and rug was cleaned to perfection. Remains soft and plush. (In the past another vendor destroyed another wool rug that I had to discard). 100% pleases. Returned and completed job sooner than the 2 weeks they said it would take. Would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrea P.
10/2018
4.5
They cleaned my blinds following a mold remediation. They were able to get the water stains out of the Hunter Douglas Luminettes, which are extremely delicate. They cleaned my cornice and my Hunter Douglas Vingettes which the contactors had dropped globs of spackle on. They cleaned it within a week and re-installed them. The blinds even smell nice. They do carpet cleaning as well but the price they quoted was very high for my area.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Gary G.
09/2018
5.0
Prompt & professional. That's what I want. That's what I got.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Gail S.
09/2018
3.5
Lovely person. However, what I wanted done with creating a functional wand for the blinds was not accomplished though offered the price of a brand new blind to have fixed this.

Rating CategoryRating out of 5
quality
3.5
value
1.5
responsiveness
3.5

Yes, I recommend this pro

Brian A.
08/2018
4.0
I had my shades cleaned and rehung. They were friendly, fast and efficient but expensive.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$825

brett B.
08/2018
5.0
Great service didn’t up sell me and helped me pick great window treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

cece w.
08/2018
3.0
In replacing the shades, the workman broke up all tv cables under the window. Now I have to get them fixed. Need a home call from Verizon with charges in order to do that.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
1.5


Sandra L.
08/2018
5.0
They were responsible and did a good job. I recommend them

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Bruce G.
07/2018
5.0
Very prompt service. Excellent communication with supervisor. Cost seemed high for a rather minimal repair though I admit I couldn’t perform it. No complaints

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$400

Olga F.
07/2018
5.0
They were. Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy C.
06/2018
5.0
I have already provided info; but they are professional, courteous, dependable and know what they're doing in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Gregory L.
06/2018
5.0
They showed up exactly when they said they would and completed the project professionally and quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

vicki r.
06/2018
4.0
this company was the best priced of the three firms i contacted. They came on time to pick up drapes and delivered them back in wonderful shape. Nice young man

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Alice W.
06/2018
5.0
Excellent service! On time, professional . . .good job! Worked with my time frame!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

claude b.
06/2018
4.5
Excellent reference Thank you Claude BLOCH

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Pat A.
06/2018
5.0
Their customer service is excelllent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

245 E. 77th St., Unit 2, New York, NY 10021

http://empirecustomwindows.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

drapery cleaning service,
window treatment service,
blind cleaning service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Empire Custom Windows accepts the following forms of payment: CreditCard
Yes, Empire Custom Windows offers free project estimates.
No, Empire Custom Windows does not offer eco-friendly accreditations.
No, Empire Custom Windows does not offer a senior discount.
Yes, Empire Custom Windows offers emergency services.
Yes, Empire Custom Windows offers warranties.

Contact information

245 E. 77th St., Unit 2, New York, NY 10021

http://empirecustomwindows.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day