Empire Custom Windows

drapery cleaning service, window treatment service, blind cleaning service

About us

At Empire Custom Windows, we offer a wide range of quality window treatments including top brand manufacturer such as Hunter Douglas, Carole Fabrics, Comfortex, and more. We'll take your measurements free of charge and we'll install your new treatments free of charge too. Call us today @ 347-277-2134 to schedule a free in-home appointment. We offer following services: * Superior Quality Custom Made Shades, Blinds, Arches, & Skylights * Premium Fabrics Collection for Grate Drapes, Curtains, & Valances * Motorization Operating Systems For Shades, Blinds & Drapes * Professional & Affordable Installation * Repair and Cleaning Service For All Window Treatments

Business highlights

14 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6309 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
16%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.3
responsiveness
4.6
Showing 51-75 of 309 reviews

Nina T.
09/2019
5.0
They were efficient and the blinds look like new. They were punctual and had them when said.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro
$800

Renita H.
09/2019
5.0
I highly recommend Empire Window Treatment Center. I needed to replace my blinds. Eli came , ordered new blinds and they have now been installed. Beautiful blinds, excellent quality, installation was terrific. A very professional company one which I cannot say enough good things about! Definitely will use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ROBERT P.
08/2019
5.0
Very friendly, courteous, and professional service. Highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda A.
07/2019
5.0
Eli, the owner was very responsive to my calls and texts. He came quickly, did the job quickly and it looks great. His assistant Gabino was excellent at hanging the blinds as well as being very neat. The job site was cleaned up beautifully when they were done. I would highly recommend them for future jobs that I have. They were a breath of fresh air in New York City.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

paul g.
07/2019
5.0
????????

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathy Y.
07/2019
5.0
Empire is expensive and they don t prefer credit card payments but they are very professional and do good work.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Rita H.
06/2019
4.0
Prompt response. I needed 2 chains and 1 clutch to be replaced on roller shades. Cost of materials on Amazon would ve been a total of $38. Empire charged $240 for the service effectively breaking down to $200 for labor. The job took only one hour! I might add I negotiated the price down which I suggest everyone do. It was still outrageous!!

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Hilary B.
06/2019
5.0
Eli was very competent and a true professional. My blinds were repaired and cleaned and look as good as knew.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$750

Eileen W.
06/2019
4.0
Punctual, diligent and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sylvia L.
05/2019
5.0
They were very nice people and did a good job.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Michael Z.
05/2019
5.0
Very professional and a pleasure to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lauren B.
05/2019
4.5
He was on time, did an excellent job, and was very personable.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$250

Bonnie Y.
05/2019
5.0
This company reached out to me, showed up the same week to give me an estimate, took my 7 oversize roller shades that day and returned them the following week.The shades were very dirty -- 15 years of urban grit -- and I wasn't sure if I should clean and replace. Empire recommended cleaning, even though they sell new ones. They hand-washed them and replaced the clamps and chains. They are as good as new. I am thrilled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,300

Jeff N.
04/2019
5.0
Good job (cleaning blinds) and completed work quickly. Would hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beth R.
03/2019
5.0
Eli showed up within one day of my contacting him, repaired one wooden venetian blind, did an excellent job of cleaning two others which were 22 years old and filthy, did a minor repair on one roll-up shade and cleaned it and another one - all for $500. He returned everything less than a week later, earlier than promised, and installed everything in less than an hour

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

JILL B.
02/2019
4.5
Reliable and great to work with. Great communication, service exceptional, job well done in timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eve J.
01/2019
5.0
They finished repairing our blinds in a shorter time than expected. Easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

M R.
01/2019
5.0
From start to finish the service was gracious and responsive. I had a very small repair and was treated well, as though it were a big one. The gentleman quoted a fair price, responded immediately to text messages, showed up as expected and got the job done. Highly recommend for small or big projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

anne P.
01/2019
5.0
Easy efficient and nice guy ! Got it done quickly on a holiday weekend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

245 E. 77th St., Unit 2, New York, NY 10021

http://empirecustomwindows.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

drapery cleaning service,
window treatment service,
blind cleaning service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Empire Custom Windows accepts the following forms of payment: CreditCard
Yes, Empire Custom Windows offers free project estimates.
No, Empire Custom Windows does not offer eco-friendly accreditations.
No, Empire Custom Windows does not offer a senior discount.
Yes, Empire Custom Windows offers emergency services.
Yes, Empire Custom Windows offers warranties.

Contact information

245 E. 77th St., Unit 2, New York, NY 10021

http://empirecustomwindows.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day