DATA VISION

Data Vision is a company I have been very pleased with. They sell quality products. I am new to the area so I am glad to have found a reliable company that sells products that are good in quality and reasonable in cost. I would highly recommend this company to others.

FIRST OF ALL I QUESTION THE QUALITY OF THE SERVICE THEY PROVIDE AFTER REPAIRING A LAPTOP. FOR ONE THING WHEN SOMETHING ELSE WAS COMPLETELY FUNCTIONAL AND WORKING PERFECTLY FINE, WHEN WE PICKED UP THE LAPTOP SOMETHING ELSE WAS BROKEN. THEY WERE VERY DEFENSIVE THAT THEY HAD NOT CAUSED IT. I FOUND THE TECHNICAL DEPARTMENT TO BE JUST DEFENSIVE IN DEALING WITH. THEY WERE REALLY THE MOST HOSTILE, AGGRESSIVE, DEFENSIVE CUSTOMER SERVICE DEPARTMENT I'VE EVER DEALT WITH. IT WAS REALLY OFFENSIVE TO DEAL WITH THEM. THEY WERE VERY HOSTILE. WHEN THEY BROUGHT IN MANGERS, THEY WERE A LITTLE NICE AT FIRST, BUT THEY WERE COMPLETELY BLIND AS TO WHAT THE PROBLEM WAS. MY FINAL PROOF WITH THIS IS THAT THEY SAID "NO WAY IS THIS A SOFTWARE PROBLEM. IT'S A HARDWARE PROBLEM. WE NEED TO ORDER A NEW PIECE AND IT WILL COST A LOT OF MONEY TO REPAIR." FINALLY I WAS SO ENRAGED THAT WE TOOK THE THING TO A NEW COMPUTER STORE. THEY FIXED IT IN TWO DAYS. IT WAS A MISERABLE, OFFENSIVE EXPERIENCE.