Zach was running late because of a previous service call, but the office called me well in advance of his scheduled arrival time to let me know. He showed up a bit before the estimated later time, was friendly but professional, seemed to know what he was doing, put in approximately three hours time (which seemed reasonable), and left me with a new computer up and running and a wireless network that was functioning a lot better than when my partner and I set it up. More money, obviously, than had I done the work myself, but far less hassle and (most likely) better results, so it was well worth it.
Description of Work: Set-up of wireless network and Internet access, transfer of files, and programs to new computer, etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$270
JAN N.
03/2006
5.0
computer repair
+ -1 more
THEY DID NOT MAKE ME FEEL STUPID. THE WORKERS WERE VERY HELPFUL. THEY WERE VERY KNOWLEDGEABLE. THEY WERE RESPONSIVE. THEY TOOK THE TIME TO EXPLAIN HOW TO USE THE SYSTEM. I WOULD RECOMMEND THIS COMPANY.
Description of Work: THIS COMPANY REPAIRED MY COMPUTER. THEY ALSO HOOKED UP MY WIRELESS INTERNET CABLES AND ON-LINE CABLE TO MY COMPUTER.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Neil M.
03/2006
4.0
computer repair
+ -1 more
THEY ARE HIGHLY CONFIDENT. THEY ARE MORE EXPENSIVE THAN OTHERS BUT THEY GUARANTEED THE PRICE. THEY HAD A SET LIMIT. THEY STAYED WITHIN THE ESTIMATE. THEY DO A REALLY GOOD JOB.
Description of Work: THEY CAME TWICE IN ONE WEEK TO FIX MY COMPUTER FOR TWO DIFFERENT PROBLEMS. THEY JUST PUT IT ALL ON ONE BILL.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
02/2006
1.0
computer repair
+ -1 more
THEY ARE VERY INEXPERIENCED. THEY SHOWED UP LATE AND UNPREPARED. THEY WERE NOT ABLE TO DO WHAT I HIRED THEM TO DO. THEY DID NOT GIVE US A DISCOUNT FOR THE UNFINISHED WORK.
Description of Work: I WANTED THEM TO TRANSFER SOME THINGS FROM ONE COMPUTER TO ANOTHER ONE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Training
FAQ
COMPUTER GUYS is currently rated 3.8 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
COMPUTER GUYS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, COMPUTER GUYS does not offer free project estimates.
No, COMPUTER GUYS does not offer eco-friendly accreditations.
No, COMPUTER GUYS does not offer a senior discount.
Yes, COMPUTER GUYS offers emergency services.
No, COMPUTER GUYS does not offer warranties.
COMPUTER GUYS offers the following services: NETWORKING. TECHNICAL SUPPORT. SECURITY (FIREWALLS/VIRUS PROTECTION). PRIVACY PROTECTION (SPYWARE/VIRUS REMOVAL). DATA RECOVERY. TRAINING. DSL/CABLE/BROADBAND. BUSINESS SERVICES. COMMERCIAL. INDUSTRIAL. RESIDENTIAL.