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COMPUTER GUYS

Computer Repair

Reviews

4.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
67%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Showing 1-3 of 3 reviews

JUDITH J.
05/2007
4.0
computer repair
  + -1 more
I was not totally happy with the results. I feel like they gave me one of their younger, less experienced service technicians. He did not fix the problem that I called about. He suggested an upgrade for the new Windows Vista program. He was also one hour late to the appointment. I would probably use this company again, but I would call first and tell them why I was not happy the first time and ask them to send someone with more experience. They guy who did the work was very pleasant, but he was just young and could not fix the problem.
Description of Work: My computer would not shut down properly, and I kept getting error messages. I had them come to my house to try to fix the problem. He did some cleaning up and ran a program to check everything on the computer. The program took a few hours to run. He did not want to have to charge me for the time that it was running, so he left and then came back. He could not find anything wrong with the computer.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$135

02/2006
5.0
computer repair
  + -1 more
DID EXCELLENT WORK IN RECOVERING MY FILES AND THIS ONLY TOOK THEM ABOUT AN HOUR TO COMPETE WHAT NEEDED TO BE DONE. LIKE THE WAY HE CAME OUT ON HIS SCHEDULE TIME.
Description of Work: RECOVERED SOME MISSING FILES FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

RICHARD S.
01/2006
4.0
computer repair
  + -1 more
WE WERE NOT SATISFIED WITH THEM. THEY WERE NOT VERY PROFESSIONAL. THEY CHARGED BY THE HOUR. THEY DID NOT FIX THE PROBLEM SO WE HAD TO BUY ANOTHER COMPUTER.
Description of Work: THEY TRIED TO REPAIR THE COMPUTER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

    Contact information

    229 E 84TH ST APT 2B, New York, NY 10028

    www.ingenuitny.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    COMPUTER GUYS is currently rated 4.3 overall out of 5.
    No, COMPUTER GUYS does not offer free project estimates.
    No, COMPUTER GUYS does not offer eco-friendly accreditations.
    No, COMPUTER GUYS does not offer a senior discount.
    No, COMPUTER GUYS does not offer emergency services.
    No, COMPUTER GUYS does not offer warranties.

    Contact information

    229 E 84TH ST APT 2B, New York, NY 10028

    www.ingenuitny.com