Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Better Homes & Offices Cleaning Service

House Cleaning

About us

***Due to the growing concern of the COVID virus, we are not accepting new clients at this time. Please stay safe and we hope to be back up and running normally as soon as possible! Thank you!*** Better Homes & Business Cleaning Service is a Green Cleaning company. All cleaning agents or solution are non toxic and environmentally friendly, We provide all cleaning solution at no extra cost. The Vision of Better Home & Business Cleaning Service is to be the nations #1 provider of Residential & Commercial Cleaning Services. We are committed to helping its clients maintain an optimum image. Competitive Prices, High Caliber Services and Professionalism, is what you can expect!. All of our services feature: Exclusive Cleaning Methods, Specially Trained Technicians and are stamped with our Better Home & Business 100% Satisfaction. **Retired Military: If you live alone and need cleaning; I will clean for free! (must show Military ID at time of service)

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Cleaning, General House & Apartment Cleaning, Deep Cleaning Services, Large & Small Office Cleaning

Services we don't offer

Carpeting Cleaning, Windows & Floor Stripping

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-20 of 20 reviews

Gina F.
06/2019
5.0
house cleaning
  + -1 more
I was very pleased with this company. I have a 2 family home which needed a lot of work. Paulette respnded promptly and set up my appointment the next day. Tony came the first time and did an excellent job on the top floor. Today paulette came with another gentleman and did wonders on the other level. They were all professional and hard working. I will definitely use thier services again.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Jeanne S.
01/2019
5.0
house cleaning
  + -1 more
Paulette and her crew were amazing! AMAZING! I had already moved out and when I got there they were all hard at work cleaning my apartment from top to bottom. I'm sure they cleaned every surface. They also brought their own supplies which was very convenient because there weren't any in the apartment. They were also a very nice, professional, friendly group. My realtor was so impressed when she did the walkthrough with the new owners that she took a photo of Paulette's card to recommend her to her clients.
Description of Work: Move out cleaning for sold apartment - two bedrooms, two baths

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Arthur V.
01/2019
1.0
house cleaning
  + -1 more
No one had the courtesy to contact me.
Description of Work: Cleaning a one bedroom apartment

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Better Homes & Offices Cleaning Service
Mr [Member Name Removed], Better Homes Cleaning Service has been in operation since 2006 and never operated or serviced a home or apartment in Staten Island, period. Let me say this again we have no customers not one in Staten Island. We service Brooklyn, Manhattan. Bronx and some parts of Queens. When a merchant first sign up with Angues List they asked for the areas serviced and those are what you would see show up on our portal. My Angies List merchant manager notified me that i had a negative review from someone who said i never got back to him. I told him i reply to all my customers request none came in from anyone in Staten Island. My manager logged in to Angies List portal and searched all my incoming request for cleaning and did not see your name or location. He said this person did not call your company. He recommended that i contact you and have it straightened out. I immediately contacted you sending a message explaining my position. I also asked that you delete your review but you never did. Yes i have gotten calls and messages from people with questions from outside our service area and yes i replied telling them we do not service your area. If Angies List sees no trace of you contacting us and i have no information showing you did then you did not. I know there are cleaning companies who try to slander other cleaning companies by writing negative reviews. The fact that you never deleted your review tells me you did it with intent. I hope you are at peace with yourself.

mafan G.
08/2017
5.0
house cleaning
  + -1 more
Kitchen, bathroom, and living room were cleaned...they brought their own supplies but wish that included broom and mop
Description of Work: 3 hrs of housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Casey B.
07/2017
5.0
house cleaning
  + -1 more
They were incredible. Very thorough and detailed, and very kind. My apartment has never been so clean!
Description of Work: I needed a deep cleaning done on my apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Laura F.
06/2017
5.0
house cleaning
  + -1 more
The service was great! Kitchen, Bathroom, Living room, and bedrooms were cleaned
Description of Work: Move out apartment cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Bob L.
05/2017
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim E.
05/2017
5.0
house cleaning
  + -1 more
It went great - the team was professional, respectful and did a great job!
Description of Work: Cleaning the entire apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Better Homes & Offices Cleaning Service
[Member Name Removed] thank you you. We do appreciate all first time customers who value what we do enough to leave us a review. It is understandable not every review will be positive and i accept that. On the other hand i and any team working with me do try to stand out. Gone were the days when a customer called the the company and expressed their dissatisfaction. Oh how I missed those days. Reviews destroy small businesses like ours because we don't have the capacity to hire people to handle damage control. When a staff does not pull their weight we ask them to leave. Thanks again [Member Name Removed] it was.a pleasure working for you.

SABENAH C.
04/2017
5.0
house cleaning
  + -1 more
Angie Re: BHB Cleaning Service I had the pleasure of having highly skilled professionals clean my home today. They were on time, friendly, courteous and extremely thorough with attention to the smallest detail. They used friendly environmental cleaning products;didn't rush through their assignment and I don't know if they took a break. I don't encouraged that but that was their decision because they were so intense in doing a great job. They were exceptional and far outreached my expectations. Their service was beyond A+++. I will certainly invite them back again. Thank you for selecting Better Homes and Business Cleaning Service to be a part of Angie's List. Delores Casey
Description of Work: DEEP CLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

Julie C.
04/2017
5.0
house cleaning
  + -1 more
Hire this great company! Paulette answered my call herself, quickly estimated the cost after I described the size of my apartment and the work (including a deep clean of the outdoor terrace), booked me for an appointment that was just a few days ahead and told me not to worry about payment/deposit. She arrived on time, called me to confirm the price, and then did a fantastic job with all her own supplies and finished as scheduled. All arrangements were done by phone, which was great since I already was out of NYC, and my real estate agent was so impressed that he's recommending the company to his other clients. $160 for a complete and reliable move-out clean without hassle. And I simply made payment over her website afterwards. I would hire Better Homes & Business Cleaning Service again without hesitation. I have been so disappointed with other cleaning services that have canceled at the last minute, not shown up, overcharged or done mediocre work. Paulette and her company really are a stand out operation and have earned their excellent reviews.
Description of Work: I needed a move-out cleaning of my 2BR/2BA 850ft2 apartment in Murray Hill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Better Homes & Offices Cleaning Service
[Member Name Removed] you just made my eyes watered. Thank you for an EXCELLENT review. Better Homes & Business Cleaning Service and staff are fully aware that the cleaning field is highly competitive. To make [Member Information Removed] mark it is important that we go the extra mile , turn up for all appointment, call if you are running late, have honest people who won't steal from your customers and give good customer service support. [Member Information Removed] lot of our customers book from another state or outside the country so we make it easy for them by extending payment. There will be problems every company does but how you address and resolve the issue is key.

Jeffery K.
03/2017
5.0
house cleaning
  + -1 more
Paulette comes once a week to clean and she is always on time. She always does a good job cleaning the house. She is honest, trustworthy and helpful.
Description of Work: Paulette. Vacuum and mop the whole house. Dust and clean all countertops, shelves, and tables. Clean three toilets. She also applies wood floor finish to all the wood floors. Make up the beds and take out the trash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Peri E.
03/2017
5.0
house cleaning
  + -1 more
Paulette is an exceptional cleaner. We had used many cleaning service over the years and no one is better.
Description of Work: Better Homes is an exceptional cleaning service. It is trustworthy, reliable and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Alexandra C.
03/2017
5.0
house cleaning
  + -1 more
Excellent. She is very detailed, friendly and responsible.
Description of Work: Paulette does a very through cleaning of my 3 bedroom apartment. She sweeps, scrubs, cleans the bathroom, folds and does everything to keep the apartment nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Valerie W.
02/2017
5.0
house cleaning
  + -1 more
It went very well. The cleaning was thorough and no stone left unturned. A lot of work was done for the money.
Description of Work: Apartment cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Better Homes & Offices Cleaning Service
Thanks [Member name] nothing please us more than a satisfied customer. We greatly appreciate your feedback it means a lot.

Jeffrey B.
01/2017
5.0
house cleaning
  + -1 more
Great. - She was running a little late, but called and let me know and that's enough for me to still give an A. I agree that the weather, traffic, etc. were particularly bad that day. - There is a 3-hr minimum which bothered me at first but she really did spend all three hours using the time to do a deeper clean one certain items. I appreciated that. So if you have a small home and don't think it warrants 3 hrs, you can at least be comforted that you get the time you pay for. - The quality of the clean was excellent. I didn't feel she skimped on any part of the home.
Description of Work: I asked for my apartment to be cleaned. Bathroom, living area, kitchen, bedroom. She did a lot. My home was in bad shape so she had her work cut out for her.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Response from Better Homes & Offices Cleaning Service
[Member Name Removed] Thank you for your kind words means a lot to small businesses like ours. In response to our 3hr minimum policy, in the beginning we did work with marketing platforms who forced us to accept 2hr and 2.5hr cleaning. It turned out to be a disaster. People would purchase 2hr when they really needed 3hr or 2.5hr when they needed more. Due to this problem we found ourselves working for longer hours just so not to get a negative review. Speaking as a professional cleaner there is no FULLY FURNISHED apartment studio or one bedroom that can be cleaned in 2hr or 2.5hr. Not if you want a thorough job. Our policy is if the job is completed earlier than the scheduled time then we will find something else to clean to fill the time. We will not leave with time unused. Once again thanks.

Elizabeth T.
12/2016
5.0
house cleaning
  + -1 more
Very professional, really pleasant to deal with and did an excellent cleaning job!
Description of Work: Thorough cleaning of my apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Better Homes & Offices Cleaning Service
Thank you [Member Name Removed] for this review really appreciate it. Yes we do try very hard to please our customers by making sure it is a Job well done. We will continue to strive for better .

Maria M.
11/2016
5.0
house cleaning
  + -1 more
Awesome. Professional. We are thoroughly satisfied with this service, and absolutely happy. Thank you!
Description of Work: Apartment cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Better Homes & Offices Cleaning Service
Thank you [Member Name Removed] for your review. Customers like you help to keep us in business. A review means so much for small cleaning companies. We will continue to do our best going forward.

Etienne S.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Paulette is wonderful, accommodating, and cheerful. I am so happy to have her business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc R.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Great!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Better Homes & Offices Cleaning Service
[Member Name Removed] thank you soooo much for your A grade review. This gives us the drive to continue To do our best.

natalie A.
11/2015
5.0
house cleaning
  + -1 more
Paulette of Better Homes and Business is the best cleaner I have ever used. Extremely thorough and I this is the first time I have repeated hired the same cleaners- my house is so clean and it stays cleaner longer. I am very picky and I am always happy with the results- I believe its rare to find someone that cleans so deeply. More important is the trust I have in them. This is the only time I have left a cleaner in my home. Very professional and courteous and actually goes beyond my expectations- very rare these days.
Description of Work: Cleaned my house, dishes, floors etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Better Homes & Offices Cleaning Service
Thank you so much [Member Name Removed] for such a wonderful review. I am happy that you are pleased with the quality of your completed work. In the many years we have been in operation we have become one of the most trusted cleaning companies in the New York area. . We have been in operation since 2006 and not one reported incident of stolen or missing property by a cleaner staff. I consider this a great achievement.

    Contact information

    244 5th Ave Ste P203, New York, NY 10001

    https://www.bhocleaningservice.com/

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Better Homes & Offices Cleaning Service is currently rated 5 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 8:00 AM - 9:00 PM

    Tuesday: 8:00 AM - 9:00 PM

    Wednesday: 8:00 AM - 9:00 PM

    Thursday: 8:00 AM - 9:00 PM

    Friday: 8:00 AM - 9:00 PM

    Saturday: 9:00 AM - 9:00 PM

    Better Homes & Offices Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Better Homes & Offices Cleaning Service offers free project estimates.
    Yes, Better Homes & Offices Cleaning Service offers eco-friendly accreditations.
    Yes, Better Homes & Offices Cleaning Service offers a 5% senior discount.
    Yes, Better Homes & Offices Cleaning Service offers emergency services.
    No, Better Homes & Offices Cleaning Service does not offer warranties.
    Better Homes & Offices Cleaning Service offers the following services: Residential & Commercial Cleaning, General House & Apartment Cleaning, Deep Cleaning Services, Large & Small Office Cleaning
    Carpeting Cleaning, Windows & Floor Stripping

    Contact information

    244 5th Ave Ste P203, New York, NY 10001

    https://www.bhocleaningservice.com/

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM