Description of Work: Estimator came in within a few days. Sent an estimate which was too high and excluded electrical work requiring another expense. Called and emailed to negotiate further, no response.
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
james S.
11/2007
2.0
heating & air conditioning/hvac
+ -1 more
I had read about Daikin air conditioners on the web and was impressed with the energy efficiency. The manufacturer recommended air excel. The installers did sloppy work. At one point I put a level to the drain line they had installed and realized that they had it angled back toward the air handler. They had already made the 2 inch hole in my wall for the refrigerant lines and drain and now needed to put an additional hole for the 1/2 inch drainline. I had to get my own tools from the basement and drill an extra hole myself. For the second air handler when they drilled their hole they were in a hurry and blew out a lot of brick on the outside. This hole I think lacks the proper slope for drainage because it has a bad smell (like algae or fungus). When the AC is on the humidity in the apartment is greater than outside. My apartment was more comfortable with $600 worth of window units than it is with our $7000 AC. Company was not interested in the problems.
Description of Work: I had a 18,000 BTU Daikin spit unit ac with installed in my 19th century brick home.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
$7,000
03/2006
4.0
heating & air conditioning/hvac
+ -1 more
I HAVE BEEN USING AIR-EXCEL FOR MANY YEARS NOW. I THINK THEIR PRICE IS VERY REASONABLE, BUT I DIDN'T REALLY THINK THEY KNEW WHAT THEY WERE DOING AT THE LEVEL THEY SHOULD HAVE.
Description of Work: THEY FIXED THE AIR CONDITIONER.
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Service Categories
Heating and Air Conditioning
FAQ
AIR-EXCEL SERVICE CORP is currently rated 3 overall out of 5.
No, AIR-EXCEL SERVICE CORP does not offer free project estimates.
No, AIR-EXCEL SERVICE CORP does not offer eco-friendly accreditations.
No, AIR-EXCEL SERVICE CORP does not offer a senior discount.
No, AIR-EXCEL SERVICE CORP does not offer emergency services.
No, AIR-EXCEL SERVICE CORP does not offer warranties.