Air Duct Professionals

Very Well! They did a much better job than I had done in the past!

Quick, efficient, friendly service.

Mike was great, did a good job, very professional, and job was done quickly.

Dryer now drying laundry more quickly.

I scheduled online for a day/time 3 weeks out form my purchase on angieslist. They confirmed via email but never showed up. When I called, irate, I received a call from a manager apologizing and offering to refund my money and they scheduled to send someone the following week during the evening. They said I would receive a confirmation email in moments with the contact information for the manager, just in case. Several hours passed with no email. I called back and they said- yes, its confirmed. The tech called me arrivng early. Before even investigating the problem he tried to upsell me some aluminum elbow for $99. I gave him an incredulous look and asked to check if the vent line was clogged. Of course it was, he cleaned it and thens aid- oh you don't need that other thing. The line was cleaned successfully and I am happy with the result, but not in my dealing with the company. The tech was nice enough, and competent, but tried to upsell me before assessing the problem. The office seems disorganzied and overwhelmed with their volume. Again, the job was successful, but be proactive in communicating with them and dont fall for the upsell.

I took advantage of an Angie's List offer and the team was punctual, professional and pleasant. They were very thorough, making sure they got the full duct despite a bend that made it a little challenging. Because they were great, I added the dryers in my rental apartments for an additional (and fair) price. Would recommend and definitely use again.

promisex to install the vents back in a second trip and never came back.

They work with email's only a very slow process. They don't answer their phone. I found it very difficult to arrange an appointment. I can not say how well they work because I was not able to have the work done. I was able to get a refund. I would much rather deal with a company that has a full time person to make appointments on the phone.

Canceled the service before it started. Dishonest and greedy Provider!!! On 10/19, I sent Boris my tel # and address the day I placed the service. two days later, I received an email from Boris requesting my tel# and address. evidently, he didn't check his email inbox? I responded to his email with my tel# and address. On 10/22, he text me to say he tried calling me several times but I didn't answer. I checked my incoming calls and DIDN'T receive any missed calls. on 10/23, I had to follow-up again for a response by email with my telephone #. on 10/23, I called the (646) 359-1438 number, I informed him that I tried texting him several times, he replied stating that his guys worked late into the AM and were not fully attentive? Evidently, he confused me with another client who was being provided bad service. I asked him if he will schedule the Dryer vent cleaning sooner than later for the $49.00 offer. But once I mentioned I may have another Dryer within the same location, he increased the offer from $49.00 to $549.00. adding that that additional $ was a 50% discount! and that he would not honor the original $49.00 as he advertised. he tried to justify this by saying that the offer was for side by side dryers, not Stacked dryers? I pointed out to him that his ad has no mention of the TYPE of Dryer, he responded with the consumer doesn't have supreme rights when it comes to providers ads????? As he spoke he, he kept adding the additional work that would be needed to justify the $ increase. VERY SHEDY, although the original Ad stated the service I was requesting.

All good I guess. Have not checked work performed. Dryer seems to dry clothes quicker which is what I expected.

ok, It was fairly fast. Mostly outside work and dryer itself seemed untouched

As expected. Service man came as communicated, was professional and completed work in time.

Did a great job, was knowledgeable, offered additional services without pressuring me. Would definitely hire them again.

It all went well, service was prompt, efficient, professional.

NOT sure that they cleaned to 2nd dryer they did not ask for access- I paid for 2 vents

Seems okay; dryer doesn't seem to work any better; I don't know if that has anything to do with the quality of the job

Excellent. The company accommodated the several date changes we had to make. I had prepaid so there was no additional cost with the. Angie's list coupon. They were considerate. Only problem was my husband had to much back the dryer after they pulled it out to straighten the duct . There also a small of dryer vent debris on the drive way which we blew out. Ty. Boris and team.

Great price but the worst service. They cancelled at the last minute and re-scheduled the appointment almost a month later. Then they came an hour late, they did the job but customer service is really bad.

After changing time they came on schedule. Two guys got out of car went around back, told my husband to turn on dryer & were gone in 5 min without a word to anyone as to what was done. Total ripoff in my opinion!

They were professional and did a good job

Good they arrived on time and finished in a timely manner.

Never had it done before and did not know what to expect. Did not do anything from the dryer to the vent just from outside in. Felt it was a waste of time.

Excellent work, nice worker Michael and his assistant and they finished in less than 10 minutes. Would use them again and will recommend their company.

They were fine, they were fine. They responded quickly, made the appointment quickly, and did a nice job. They responded right away. Very, very professional. I would recommend them.

You can't imagine how much lint was sucked out of my dryer vent, even though I religiously clean the vent after each use! There was no mess/dust inside, as the work was done from the outside of my house. The large plastic bag of lint at the end was proof that I got my monies worth! The appointment time was kept. I got a call when the technician was on his way. Very pleased with the professionalism of the work done. Would certainly recommend to others!