Pro Lawns, FM Pro Lawns

We were introduced to FM PRO Laws with a postcard mailer they sent out. We have tried other landscapers over the years--from small businesses, to kids with ambitions, to larger outfits and have not been really satisfied so we gave them a call. We wanted someone skilled and experienced who would understand what we wanted. The property is owned by a family member now in assisted living with gardens that had been neglected over several years. Weeds had taken over and the tress and shrubs were full of dead wood. Everywhere you looked the place needed help. Josh walked the property with us and it was clear that he understood the issues and what need to be done. He gave us a fair price--not cheap, but fair--and we got started. His hard-working team was a mix of very experienced and younger guys. The process took many days to complete but in the end it looked amazing! A few things we especially appreciated: They answer phone calls and email promptly. (Why is this so rare!) They follow through on promises. When they say they will continue to work on something over the next few weeks, they do it. They clean up after themselves and haul away all debris. They are detail-oriented and do the small stuff that makes a difference. They manage their crews well--they are respectful of their staff and the staff in turn is respectful of customers. They work hard when they are on the job. They problem-solve well. If something is not quite going as planned, they figure it out and keep you informed. They don't disappear! We've been very pleased with the results and continue to use FM PRO Lawns for weekly mowing. They are a Cazenovia-based company (Caz Lawn Care I think) growing out into the Fayetteville Manlius area. There are lots of companies out there doing yard work, so many to choose from. We'd recommend FM PRO Lawns without hesitation.