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DIAMOND GLASS CORP

Glass and Mirrors, Windows

Reviews

4.29 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
22%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.3
responsiveness
3.8
punctuality
3.7
Showing 1-9 of 9 reviews

Thomas W.
01/2015
5.0
glass repair, replacement windows
  + 0 more
Diamond glass does excellent work, especially the owner. He is pleasant and professional, and a dedicated worker. This was a bunch of small jobs including an unusual one--repairing jalousie windows--and he approached them all earnestly, intelligently, and industriously. He also went out of his way to help the customer. I would have no hesitation using him again.
Description of Work: Replaced glass in several storm windows and in two large 1890s double-hung windows. Provided replacement frame and glass for small missing interior jalousie aluminum window insert, and replacement slat for one missing jalousie slat. Repaired hardware on eight large jalousie windows. Provided replacement glass panes for about ten small homeowner repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Justin W.
11/2014
3.0
glass repair, replacement windows
  + 0 more
While the work completed was done quickly and efficiently, scheduling appointments with this company is terrible. They don't show up for scheduled appointments and then you have to wait weeks for a new appointment. I will be using a more reliable company from now on.
Description of Work: hired to fix a broken window

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0

$500

Victoria K.
10/2014
2.0
glass repair, replacement windows
  + 0 more
Diamond Glass' work is fine but their organzation is a total mess. It took over four months to provide glass for two outdoor lanterns over six months to do a simple storm/screen and even then when they came by they had done the wrong one. Everything seems to be at their convenience rather than the customer's and communication was impossible. If I didn't call and nag NOTHING would have happened. Why would I want to use them ever again?
Description of Work: Fixed broken windows, replaced storms and screens, and tracking, and privided glass for outdoor lanterns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Laurie G.
03/2014
5.0
glass repair
  + -1 more
They were backed up due to many broken windows from the cold weather, so it took a while to make an appointment. The appointment time ran late, but they were willing to call me when the glazier was going to be finishing the previous job.
Description of Work: Replace broken window in basement casing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

Cindy A.
05/2013
5.0
glass repair
  + -1 more
Excellent! The owner was very professional. He knew what he was doing. I would highly recommend his company without hesitation!! I have dealt with alot of contractors and he is the best! His workers were also very nice. Excellent company to deal with ; even the woman in the office answering the phone. One can not go wrong using this company!
Description of Work: Installed shower door/enclosure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Janet S.
04/2013
5.0
glass repair
  + -1 more
It went well.
Description of Work: Diamond installed my bathroom mirrors professionally and for a fair price. I was pleased that I called them after I fired Kuritzsky Glass from Mamaroneck who began the job and removed the old mirrors. Kuritzsky was more interested in the billing than doing a great job. So I fired them after they removed the glass and changed the fittings on the shower door and hired Diamond do the installation of the replacement mirrors. I'm glad I used Diamond..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$735

Cara W.
12/2012
3.0
replacement windows
  + -1 more
I used Angie's List to select Diamond Glass to use for window repairs on nearby commercial and apartment buildings. While the execution is good and the crew works cleanly, scheduling is a problem. We have been waiting months at a time for thousands of dollars worth of business. I will use them again as I have already signed off on work, and the work completed thus far has been good, but I will find out why appointments were missed and why the company has been put at the back of line.
Description of Work: I used Angie's List to select Diamond Glass to use for window repairs on nearby commercial and apartment buildings. While the execution is good and the crew works cleanly, scheduling is a problem. We have been waiting months at a time for thousands of dollars worth of business. I will use them again as I have already signed off on work, and the work completed thus far has been good, but I will find out why appointments were missed and why the company has been put at the back of line.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$1

WILLIAM T.
03/2012
5.0
replacement windows, glass repair
  + 0 more
Short, sweet and efficient.
Description of Work: A broken pane of glass in our front door needed to be removed and replaced. Small job but done efficiently. Repairman noticed problem with front door latch and did some minor repair for no additional charge.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Sylvia I.
12/2010
5.0
glass repair, replacement windows
  + 0 more
During the Dec 2010 blizzard, one the windows in my 1928 Tudor home shattered. I called Diamond a few days after the storm and they were able to schedule an appointment a few days later. came within the time frame specified. Julio from Diamond replaced the window glass and meticulously ensured that the window would be able to be raised and lowered as it was before the break. He also cleared the room of broken glass and debris. Overall it was a good experience. I would call Diamond again.
Description of Work: I had a broken single-pane window. It was an original wood-frame window in a 1928 Tudor. The glass needed to be replaced while maintaining the function of the window and without ruining the wood, sash chain, etc. Diamond removed the window frame, replaced the glass, ensuring that the window functioned as it did before the glass breakage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

    Contact information

    555 MAIN ST, New Rochelle, NY 10801


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors,
    Windows

    FAQ

    DIAMOND GLASS CORP is currently rated 4.2 overall out of 5.
    No, DIAMOND GLASS CORP does not offer free project estimates.
    No, DIAMOND GLASS CORP does not offer eco-friendly accreditations.
    No, DIAMOND GLASS CORP does not offer a senior discount.
    No, DIAMOND GLASS CORP does not offer emergency services.
    No, DIAMOND GLASS CORP does not offer warranties.

    Contact information

    555 MAIN ST, New Rochelle, NY 10801