A&N Heating Oil

Absolute horrible experience. The driver ran over my oil pipe which broke, then proceeded to fill oil into the broken pipe which leaked everywhere, contaminating my soil and leaked into the city sewer system during NEW YEARS EVE NIGHT. Then they had the nerve to tell me that they didn’t do anything wrong and wouldn’t pay to repair the broken pipe I thought it was weird how they were driving around on New Year’s Eve night to fill everyone’s oil so they can bill them before the new contract year begins on January 1st. I would never use them again and would never recommend them to anyone

unknown

It was excellent. They're a bunch of nice guys. The price was reasonable I suppose.

Everything went fine.

unknown

In every interaction we have had with Aand N, we've been more than satisfied. Oil deliveries were made when requested. Oil deliveries were on time. When requested, the driver would call us in advance. As mentioned above, the driver used the appropriate device to insure there would be no overflow. Repairs, when needed, were completed, and, since we had a service contract - usually no additional fees (unless certain parts not included in the contract were needed. Mike has always made himself available to answer our questions and respond to our concerns. I should add that I entered this review because I read the other reviews and cannot believe what I read. The rude female over the phone was likely not an Aand N employee, but rather someone from the phone service that fields calls during the off hours. No one we have ever spoken with at Aand N has ever been anything approaching rude or nasty. And, I admit, there have been times when our nearly neurotic concerns about our heating system have caused us to call them rather frequently. Just remembered: The last service call: The repair professional not only diagnosed the problem we were having, but listened to our concerns about our heating system and our dissatisfaction with the heat distribution in the house. The solution he devised? A new thermostat. And what a difference it had made! In short, absolutely no complaints with Aand N.

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called rep but female that picked up didn't bother to listen to anything i had to say; she asked me for my number and hung up the phone on me. i was actually considering their service but if that's how is going to start i can't imagine the rest. maybe others in that business r nice but she wasn't this review should reflect only on my experience calling since i never utilize their service before. i guess first impressions after all count. they lost me as a customer....

They were prompt in delivering. I would use them again in the future.