Water Solutions

Newest Highest Lowest Alan Gottesman 4 reviews·1 photo 13 minutes ago NEW I don't like to post a negative review of a small business, since there can always be different viewpoints of a situation and I don't want to hurt anyone but I feel compelled to do so in this case. I would strongly urge that anyone … More Donna Lamerson Local Guide·24 reviews 3 months ago Excellent -- he converted our system from chlorine to peroxide, and it is great - we are very pleased. Great service. - highly recommend. michelle rosenberg Local Guide·54 reviews·21 photos 6 months ago John and Jessica are both super knowledgeable — they have earned my trust and respect. I shopped around before I hired them and everyone else I spoke to tried to sell me expensive filtration systems right off the bat. But John explained … More Betty 1 review a year ago John installed and has serviced our three systems--RO, sulphur and softener--for 20 years. He does great work, is very knowledgable and doesn't try to sell unnecessarily. He's had massive supply chain issues in the past year which has been … More 2 Water Solutions of New Paltz [*** Link removed ***] › ... Testimonials | Water Solutions of New Paltz Dear Editor, It has taken thirteen years to find a company that can accurately sample, test, diagnose and properly filter our well water. Missing: reviews ‎| Must include: reviews Water Solutions of New Paltz [*** Link removed ***] Water Solutions of New Paltz: Water Treatment Systems and Installation This system takes up very little room, can filter most water supplies without servicing for years at a time, and can be set up to clean itself with its own ... Missing: reviews ‎| Must include: reviews Angie's List [*** Link removed ***] › companylist Water Solutions Reviews - NEW PALTZ, NY See reviews for Water Solutions in NEW PALTZ, NY at PO BOX 221 from Angi members or join today to leave your own review. 4.4 (7) You visited this page on 5/12/23. Missing: trustwatersolutions. ‎| Must include: trustwatersolutions. issuu [*** Link removed ***] › docs › nprcoc_... 2013 New Paltz Regional Chamber of Commerce Membership Directory Jul 2, 2013 — PO Box 221 New Paltz, NY 12561 845-255-3408 Fax: 845-339-4353 John Ryan john@trustwatersolutions.com [*** Link removed ***] Water ... issuu [*** Link removed ***] › docs › npc_mem... New Paltz Regional Chamber of Commerce Membership Directory May 26, 2010 — The New Paltz Regional Chamber of Commerce is one of the most active and comprehensive Chambers in the Hudson Valley; our full-service ... Water Solutions Systems [*** Link removed ***] › ... Projects & Reviews reviews. Write a review. Courtney Sheldon. 1 year ago. Amazing service - if you live in or near the city you DEFINITELY need this system in your home. 5.0 (13) Missing: trustwatersolutions. ‎| Must include: trustwatersolutions. In order to show you the most relevant results, we have omitted some entries very similar to the 6 already displayed. If you like, you can repeat the search with the omitted results included. Get the answer you’re looking for added to the web Your question will be shared with online publishers who may be able to answer it. When shared, it won’t be associated with your Google Account. What’s your question? Make sure you don’t include any private info Learn more Submit Alan Gottesman 4 reviews·1 photo 13 minutes ago NEW I don't like to post a negative review of a small business, since there can always be different viewpoints of a situation and I don't want to hurt anyone but I feel compelled to do so in this case. I would strongly urge that anyone considering doing business with John Ryan to read this review and be warned. We moved into a house in Woodstock in 2011, where the well water is difficult to treat properly because of the underlying post-glacial minerals throughout this particular area. One of our first purchases as new homeowners was a system to treat the water for extreme hardness as well as several different harmful substances. John came out, tested the water for all these things and sold us a water softener, filter, UV filter and an under-sink RO filter. To his credit, I will say that the plumbing work was excellent and he used quality materials. We had John come back every fall since then to service the system - filter changes and UV light swaps. However - and here's where I feel compelled to warn others - his "customer service" is not only sloppy but potentially dangerous to our health. I think it was 2 years ago that after he left from swapping filters, I asked his assistant Jessica if John had tested my water for hardness, since I'm seeing evidence of it on my shower doors and other locations. I've been very attentive to adding salt to the tank, which is what he'd advised me to do...he said that was all that was needed. Jessica told me that he had not done a hardness test and that if I wanted him to come out and do that, he would charge (something like $35 or $135, I can't recall). That made me pretty angry because he'd been coming here for service for 10 years and NEVER DID IT. I would have gladly paid for it, even with the assumption that the softener was working correctly. Last year I decided that I'd save a few dollars and not have to deal with John so I'd replace the filters myself. Got the whole-house filter and new UV lights and installed them. But I got stuck on sourcing the RO filters and contacted Jessica (John never provides direct contact info and hides behind her) to order the correct filters. Jessica told me that John would deliver them, even though I asked for them to be shipped, but fine. Then, through texting, Jessica sent me pictures of three different types of RO filters, expecting me to identify which one I had. They had no record of what John had replaced for me over 10 years. I said, well, when John comes by to deliver them, can he go upstairs and take a quick look to make sure that he gives me the right one? Unbelievably, the answer was, "well, he will want to charge you for a service call". *To come upstairs to ensure that I get the right ones.* End of relationship. I now have whom I consider to be the world's greatest plumber. He was at my house yesterday and tested my water for hardness. The hardness is through the roof. My softener is not doing a **** thing. I had to call the manufacturer myself to find this out, whereas I thought I had a competent vendor to do this. My plumber took apart the softener and cleaned it out. Mr. Ryan, in all the years of "servicing" my system, never tested to make sure that it was working, even after I'd told him that I thought there was a problem. They need to occasionally have the filter media replaced; we need to choose the right media for my particular situation, and they need to have the filter heads cleaned. BTW, these are all revenue sources for a service-oriented company...just not this one. John seems to want to do the absolute minimum and not the absolute right thing. I am in the process of getting this corrected. I don't know what is in my water (yes, partially my fault, but I trusted "Trust" Water Solutions) but I'm taking steps to make sure that my water is safe. And going back to the top of this review, where I stated that I was reticent to leave a negative review, I contacted John through Jessica (again, he always hides behind her) and gave him the opportunity to provide me with a "pre-buttal" to my concerns but he declined to do so.

It went fantastic. Our water is so good, that we sometimes forget we had a problem. The owner, John Ryan, is knowledgeable and able to explain the science of the problem and solution. He stands behind his work. His office is a pleasure to call. Jess in the office works hard to get you and appointment, and keeps you informed in case of an emergency that may cause a time change. If I sound satisfied, I am. We put every penny we had into building our house. When it stunk of rotten eggs we were devastated. Water Solutions "solved" our problem in a way that was so good neither of us could believe. Also, he installed a reverse osmosis drinking water system which is fantastic. Quality workmanship, great personality, brilliant, with a wonderful staff is the best company you could ask for. I recommend Water Solutions with out any reservations.

At first, John explained things well, and came to install the 2 systems we agreed upon. I went with his company because I trusted that he knew his stuff and my neighbors had used him. But personal interaction with him was a total fail. At the first visit, a part he needed had not arrived in time for the appointment, and the owner could not return for 3 weeks with the part. When I was distressed that the wait was so long, he was accusatory towards me for not being patient, when my concern was about the water system working properly. When the sulfur returned 10 months later, I got no response to my email, called, then waited 3 weeks for an appt, and when the owner came out, (later than the late time I agreed to when they had an emergency, which I accommodated) he had not brought what he would need to service the 10 month old machine. When I expressed dismay, he once again became personal and upset with me for not being understanding, and refused to help at all, though I'd paid $3500 for his products. He hung up on me, and did not follow up. He was unapologetic about his own errors, his lateness, and refused to service the equipment because I had expectations of professionalism and wasn't constantly understanding. Perhaps you need to be male for him to be respectful and take responsibility for his own errors. He's left me high and dry, so be warned.

unknown

They were very friendly and on time, but I felt their price was a bit high...

unknown

The company was great. Easy to work with. John took his time and answered all of our question. He gave us recommendations and a complete price without any hidden costs. What he said is what we paid. Everything is warrantied, but after seeing the installation and the equipment I have no worries. John was always on time and took great care to clean up after his work. I can't say enough good things. Thanks.

I had serious and unusual water quality problems. John Ryan of Water Solutions did extensive research and found a non-chemical solution that worked... other firms had given up. They continue to service my system yearly. Very pleased indeed... highly recommended.