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T F O Brien & Co Inc

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

Additional DBA - O'Brien, T.F. and Co Inc. , Award winning.

Business highlights

91 years of trusted experience
Emergency Services Offered

Services we offer

Refrigerant, duct work, cleaning and design, on-site showroom, gas furnaces, air conditioners, heat pumps, fan coils, indoor air quality & thermostats.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.5260 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
9%
3
4%
2
4%
1
10%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 251-260 of 260 reviews

daniel C.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Good job, on time, and reasonable price. His workers cleared up everything after the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Serge A.
02/2013
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: It goes back to August 2010. He was not retained for the A/C we asked. However, there was nothing negative about his company or him. His estimate was even cheaper than the one we retained. He was professional and on time We did not retain his company because I trusted more another brand than the one he was carrying. (Mitsubishi versus LG for an A/C)

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Martin C.
12/2012
1.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: I am surprised at the other reviews. I wish I had their experience. Basic story is that my furnace worked before I had my furnace cleaned by TF O'Brien and hasn't worked since. I just wanted an annual servicing and it hasn't worked since, and i had them back three times. They send these young inexperienced people to your house who appear to be working on a furnace for the first time. If you do use them, tell them to send someone who has experience. They sent me a kid who didn't even have the sense to turn the switch in the furnace back on after he "serviced" it. I think he shorted a circuit while he was here, and now they want me to pay to fix it.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$225

Response from T F O Brien & Co Inc
The first time we did service for this customer was in May, 2012. We did an Air conditioning maintenance tune-up which went fine. On 12/4/12, he called for “after hours” service because of a water leak in his heating system (he was selling the house and had an inspector coming). We went out that evening and our technician found a section of pipe that was leaking and needed to be replaced. He didn’t have it on his truck but said we would return to make the repair since it wasn’t an emergency situation. The customer opted not to make the repair. We also did a heating system maintenance tune-up. It’s possible that our tech failed to turn the switch back on in the boiler after the tune-up. The customer called a day later because the heat wasn’t working but, before we got there, he called again and told us not to come because he turned the switch on himself. We can understand him getting frustrated over this especially with the stress of selling the house. Three weeks later, he called about the boiler switching on & off. We went on 12/27/12 and found that his ignition module (which was yellow from excessive heat in the boiler cabinet) had failed. This is not something that would occur over a 3-week period but over an extended period of time. We don’t believe this had anything to do with what our technician did during the tune-up but purely just an old part that failed. Obviously we understand how the customer could be frustrated with the previous technician but parts do break. However, in order for there to be no hard feelings, we have refunded the entire service charge to the customer.

JOHN B.
11/2012
5.0
electrician, heating & air conditioning/hvac, water heater repair
  + 1 more
SEE ABOVE
Description of Work: TODAY I HAD MY HUMIDIFIER SERVICED-THEY ARRIVED AS PROMISED AND EVERYTHING WENT SMOOTHLY-TWO YEARS AGO I HAD THE COMPLETE HOT AIR HEATING SYSTEM REPLACED WITH A CARRIER HIGH EFFICIENCY TWO STAGE GAS UNIT-I HAD OIL BEFORE SO IT WAS A COMPLETE INSTALL INCLUDING AN AO SMITH HOT WATER HEATER-THEY WAREN`T THE LEAST EXPENSIVE NOR WERE THEY THE MOST EXPENSIVE-PLUS THEY ARE LOCAL AND HAVE BEEN DOING BUSINESS FOR AT LEAST 20 YEARS IN THE SAME LOCATION-IN FACT I L;IKE THEM SO MUCH THAT I GOT MY CHURCH TO SIGN AN A/C COMTRACT WITH.THEM-THE ORIGIONAL INSTALL COST ABOUT $8000 COMPLETE .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN S.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
satisfied
Description of Work: Professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

JOAN E.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Replace 1 thermastat: Remove part of baseboard in 1 room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jagajit S.
12/2009
5.0
heating & air conditioning/hvac
  + -1 more
Perfect.
Description of Work: The heating was shut off. They came checked all the points and corrected the fault.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

LEARON P.
11/2009
4.0
heating & air conditioning/hvac
  + -1 more
It went well.
Description of Work: They did an analysis of air conditioning service a couple of years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Contact information

100 Denton Ave, New Hyde Park, NY 11040

http://www.tfobrien.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Air Duct Cleaning,
Electrical,
Natural Gas Lines,
Drain Cleaning,
Roofing,
General Remodeling

FAQ

T F O Brien & Co Inc is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

T F O Brien & Co Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, T F O Brien & Co Inc does not offer free project estimates.
No, T F O Brien & Co Inc does not offer eco-friendly accreditations.
No, T F O Brien & Co Inc does not offer a senior discount.
Yes, T F O Brien & Co Inc offers emergency services.
No, T F O Brien & Co Inc does not offer warranties.
T F O Brien & Co Inc offers the following services: Refrigerant, duct work, cleaning and design, on-site showroom, gas furnaces, air conditioners, heat pumps, fan coils, indoor air quality & thermostats.

Contact information

100 Denton Ave, New Hyde Park, NY 11040

http://www.tfobrien.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM