Description of Work: Repaired the dryer. Clean and courteous worker. Very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Joan H.
08/2013
1.0
appliance repair
+ -1 more
After a week and a half of waiting, I had someone else come and fix it.
Description of Work: I gave the technician Jim $130.00 in cash to purchase a part for my dryer. He gave me a receipt.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$130
Response from Aladdin Appliance Service Corp
We are writing in response to a complaint listed by one of your members. We had a service appointment with the member. At the time of service it was determined what the problem was and a part had to be ordered. Our supplier did not have the part in stock and it is not uncommon for some pieces to take 7-10 business days to ship. We charged the customer a service charge for the trip and diagnosis – there was no additional down payment taken for ordering this part. She was never charged a deposit for any part. The member was not happy it was taking so long and called someone else who had the part in stock. She then called and cancelled with us after a week had passed. As a courtesy, we lowered the service call and sent her the difference in a check. We have been in business over twenty years and do realize we cannot please everyone. We do however always try to rectify a situation if a customer is unhappy.
Perry K.
04/2013
4.0
appliance repair
+ -1 more
Yes, we used them 3 weeks ago. I had a mixed experience. The work was good quality. They communicated well. They were here when they said they would be here. I was disappointed with the estimate of the price. It was twice as much as what they estimated. They got the questionable part wrong by more than 100%. They should have been on top of that.
Description of Work: I used Aladdin Appliance Service Corp for appliance repair. It was fixing a dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Lloyd G.
06/2012
4.0
appliance repair
+ -1 more
It is now 2 months later and the dishwasher is not working again and they want $175 to come take a look at it again. I am using another company this time and getting a service contract with them.
Description of Work: They came to fix my miele dishwasher.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$175
Hugh M.
04/2012
5.0
appliance repair
+ -1 more
The appliance guy is a nice mechanic. I am happy with him.
Description of Work: I used Alladin Appliance Service Corp. to do some work on my oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
John K.
10/2011
5.0
appliance repair
+ -1 more
It was excellent. He advised me on whether to get a new one or not. He gave me my choices and he said he would be fine to only charge me for the service call if I didn't want to do the repair. He doesn't sell appliances so he was fair. I like a guy who will turn business away if needed. I would absolutely use them again.
Description of Work: I used Aladdin Appliance Service for my dishwasher.
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Service Categories
Appliance Repair,
Appliance Sales and Installation
FAQ
Aladdin Appliance Service Corp is currently rated 4.5 overall out of 5.
No, Aladdin Appliance Service Corp does not offer free project estimates.
No, Aladdin Appliance Service Corp does not offer eco-friendly accreditations.
No, Aladdin Appliance Service Corp does not offer a senior discount.
No, Aladdin Appliance Service Corp does not offer emergency services.
No, Aladdin Appliance Service Corp does not offer warranties.
Aladdin Appliance Service Corp offers the following services: Appliance repair & sales