April 1st to October 1st our office hours are 8AM to 5PM. October 1st to April 1st office hours are 8:30AM to 4:30PM. You will find our office staff and technicians to be knowledgeable, friendly, courteous and professional. We are here to help you with your pest control needs. We offer all types of insect and rodent pest control services. We offer heat remediation service for bedbugs and we also have a retail store with over-the-counter products. We service Syracuse and surrounding areas. Additional phone: (315) 313-6323. Additional email: jesickmon@cnymail.com.
Despite getting rid of the rodents, it seems new ones keeping coming back. I had to call the services couple of times, and they laid out new baits at no extra cost as their work is guaranteed for 6 months.
Description of Work: we have rodent problem and needed help getting rid of them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ohnemkee S.
06/2017
5.0
pest control
 + -1 more
Good. They sent an expert that was especially good with seeing and identifying bat activity and let us know the insulation we were putting in( spray foam) would block any places they could see that any activity could happen. . No new activity since last removal.
Description of Work: Checked for bats in the attic. We were finishing attic and needed to make sure they were gone before putting up drywall.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUDI R.
08/2016
5.0
pest control
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Cheryl E.
09/2015
5.0
pest control
 + -1 more
unknown
Description of Work: Checked for bedbugs in an income property apartment. Did not find any and later tenant admitted probably were fleas from stray cats they were feeding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Deanna D.
09/2014
5.0
pest control
 + -1 more
Excellent Experience! From the initial phone call through the actual service. The Service Technician called shortly before arriving, he was pleasant, friendly and professional. He assessed the situation and explained his plan of action, including disclosing what insecticide he was going to use (which meant a lot to know it was a chemical I was familiar with and knew was pet safe). He applied the insecticide in strategic areas and told me how long it would be before I should expect to see results. The treatment was successful very quickly and I was Yellow Jacket free within 2 days.
Description of Work: Kill Yellow Jackets entering my home at the roof line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Douglas B.
06/2014
5.0
pest control
 + -1 more
unknown
Description of Work: Ant & Bee treatment. Came back 3 weeks later for second treatment. So far so good
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
CHARLES E.
06/2014
5.0
pest control
 + -1 more
CAME BY AND SET TRAPS ALSO PUT SOME ANT KILLING PRODUCT IN THE WALLS THE ANTS SEEM TO BE TO BE LOOSING THE BATTLE AND LOO LIKE THEY SHOULD BE GONE SOON
Description of Work: KILLED CARPENTER ANTS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
jennifer T.
06/2014
3.0
pest control
 + -1 more
They showed up when they said they would. We weren't terribly happy with the result. We were having a wedding and during the reception, people did get bit by the mosquitoes. I will have to have a conversation with them about what happened.
Description of Work: I think it's AAA for the pests. They sprayed outside for mosquitoes.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Diana B.
05/2014
4.0
pest control
 + -1 more
unknown
Description of Work: Set five standard wooden snap rat traps to catch a critter that I knew was living in the kitchen wall. I had chosen this method as I felt it was more humane than poison. It took at least two months to kill the rat, which was apparently killed by the trap springing and striking the rat, which bled to death away from any of the traps. Technician came and removed it, at my request. |I felt that the price for setting five traps was excessive. |
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
punctuality
5.0
$250
Response from AAA Exterminators - Critter Ridders
The price actually was $190 plus tax=$205.20. You must remember also that the service came with a six month warranty included in the price. We thank you for giving our company an opportunity to help you with your pest control needs.
Carl S.
02/2014
5.0
pest control
 + -1 more
After many attempts on my own to get rid of some yellow jackets, we called AAA. The yellow jackets were living in the wall of our house (between garage and outside).No concerns. I was ready to call them back and take advantage of the 3 month guarantee but I never had too. No complaints!
Description of Work: They came and treated 1x and the yellow jackets quickly died off. We saw less and less over 2 days and then no more.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
$175
Jim C.
02/2014
5.0
pest control
 + -1 more
Two day effort... They had the equipment to do the job efficiently... Very expensive but it was, IMHO, the surest way of solving the problem... They did a very nice job...
Description of Work: Heat treated the entire house.
Rating Category
Rating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Jim C.
08/2013
5.0
pest control
 + -1 more
Very well. Thermal treatment was very expensive but the best way [IMHO] to get rid of the problem...
Description of Work: Bed Bug Home Extermination
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,750
Response from AAA Exterminators - Critter Ridders
Thank-you!
David M.
08/2013
5.0
pest control
 + -1 more
They got rid of the ants within a day. He sprayed around the exterior of the house, and laid baited traps inside. I waited for three weeks to confirm that the ants are gone. They're very patient, polite, and professional. They're not pushy at all.
Description of Work: I had an ant problem due to some work done around the house; this stirred up an ants' nest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$221.4
Nancy D.
08/2013
5.0
pest control
 + -1 more
He was very thorough and careful. He explained everything done and answered all my questions. Knew a lot about his subject and taught me a lot.
Description of Work: Eliminate ground bees nest
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
carol C.
05/2013
5.0
pest control
 + -1 more
see above
Description of Work: new incidence of carpenter ants in home plus an unidentified insect. everyone was awesome! they even did the reseach to find out what the "unidentified" insect was (something that is commonly found in dry cat food...who knew?). They were very flexible with scheduling, very polite, professional, and took care of everything needed!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
WILLIAM A.
12/2012
5.0
pest control
 + -1 more
We had a wasp nest in a storm window. Of the places I called Critter Ridders had the best quote and was able to schedule service the soonest. They arrived on time, promptly took care of the nest, and even cleaned the windows afterwards.
Description of Work: A wasp nest was removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Maureen F.
07/2012
5.0
pest control
 + -1 more
There was nothing that I did not like. It was exactly what they told me on the telephone. He was on time, friendly and professional. It was guaranteed so I am optimistic. They were very thorough. They were very quick and got an answer over the telephone and got an appointment right away.
Description of Work: I used Critter Ridders to investigate and set a trap for a mouse.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Nat T.
07/2012
4.0
pest control
 + -1 more
I thought AAA was effective, prompt and fair priced. I would use AAA in the future.
Description of Work: I used AAA Exterminators, for pest control services. They were here about one month ago, and they sprayed inside.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Margaret H.
06/2012
5.0
pest control
 + -1 more
They are reliable. They come when they are supposed to come. I do not have any problems when they leave. I am happy with them.
Description of Work: I used Critter Ridders for insect control services. They come at the same time every year. I have been using them for years. They came last May to spray the house and our landscaping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle B.
05/2012
5.0
pest control
 + -1 more
I would use them again in the future.
Description of Work: We use CRITTER RIDDERS for pest control services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Debbie B.
05/2012
4.0
pest control
 + -1 more
I left a voice mail for this contractor on 5/18/2012. They returned my call on 5/21/2012 and told me that they do not perform bird removal services. They referred me to Bill Berry @ 569-6804.
Description of Work: Birds had built a nest under my siding. They did not perform this service for the reason I have given below.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
ROMAN I.
04/2012
5.0
pest control
 + -1 more
I use them every year. I only need them to come once a year. I have used them for over ten years. The service is great. I call and schedule them and they come when they say they will come. I have never had a problem with them. They are very professional.
Description of Work: AAA EXTERMINATORS sprays for bees once a year for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Lorraine E.
09/2011
5.0
pest control
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Cher H.
05/2010
3.0
pest control
 + -1 more
Worked for awhile, then the squirrels returned.
Description of Work: Attempted to get rid of squirrels in attic.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$60
Response from AAA Exterminators - Critter Ridders
We do not handle squirrels but we may have referred you to a wildlife trapper.
PATRICIA D.
01/2009
5.0
pest control
 + -1 more
We were 24 hours away from an open house when we discovered massive swams of wasps and a nest between windows! AAA Exterminators were great. They understood our desire to avoid toxic chemicals and smells, and were very informative in offering solutions. When the service person, Joshua arrived, he surveyed the exterior of the house carefully. He pulled one wasp nest out from between the windows, and where wasps were emerging from behind the vinyl siding, used a spray. I appreciated Joshua's knowledge and professionalism. And the speed! The wasps didn't return, though they guaranteed their work for 90 days which was reassuring.
Description of Work: Remove wasp nest from between windows and behind vinyl siding
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control
FAQ
AAA Exterminators - Critter Ridders is currently rated 4.8 overall out of 5.
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
AAA Exterminators - Critter Ridders accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, AAA Exterminators - Critter Ridders does not offer free project estimates.
No, AAA Exterminators - Critter Ridders does not offer eco-friendly accreditations.
No, AAA Exterminators - Critter Ridders does not offer a senior discount.
No, AAA Exterminators - Critter Ridders does not offer emergency services.