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HANSON WELL DRILLING & PUMP CO

Wells and Pumps, Water Filtration and Softening, Water Heaters

About us

ADDITIONAL ADDRESSES: 4159 US ROUTE 20, CASTLETON ON HUDSON, NY 12033

Business highlights

60 years of trusted experience

Services we offer

Well and Pump service/replacement

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.722 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-22 of 22 reviews

Adam C.
11/2019
5.0
wells
  + -1 more
The men arrived quickly, determined the problem and worked until the problem was fixed! Very pleased. Would recommend and hire them again.
Description of Work: Water pump failed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Adam C.
11/2019
5.0
water heater repair
  + -1 more
Very good service. +++++
Description of Work: repair well
Rating CategoryRating out of 5
Yes, I recommend this pro

John M.
08/2019
1.0
wells
  + -1 more
Never returned phone call.
Description of Work: Well extension

Rating CategoryRating out of 5
responsiveness
1.0


Response from HANSON WELL DRILLING & PUMP CO
Good Morning [Member Name Removed]. Last week we attempted to respond to you through the form you submitted on our website, as well as via phone. We would greatly appreciate the opportunity to speak with you. Please feel free to contact me at 518-477-4127.

JEFFREY T.
01/2019
5.0
wells
  + -1 more
we spoke with them on thanksgiving and they came out the day after. diagnosed the problem within 10 minutes and fixed the issue within 2 hours. would definitely hire again if needed
Description of Work: well pump burned out the day before thanksgiving

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Mayson P.
06/2018
5.0
wells
  + -1 more
I have a submersible well and it's very hard to access. We've been having major issues and after several poor experiences elsewhere we called Hanson. They made the long trek to my well and after spending some time diagnosed several issues. Eventually I will likely need a new well as the old one is old and drying up but the 2 service men were able get the well running so we have water until we can determine a permanent solution. These guys clearly were very knowledgable and knew exactly what they were doing. Also a pleasure to deal with. I would recommend and will use again when it comes time for the new well.
Description of Work: Diagnose and correct well pump issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

John B.
02/2018
5.0
Todd arrived about 45 minutes after we called and was thorough and didn't mind use hanging over him while he worked and asking literally a million questions.
Description of Work: our old plumber had recently installed a new water tank and we kept losing water. he wanted to replace our well pump. We called Hanson to look into this and it turns out that the old plumber never replaced the switch for the tank which was causing the well pump to run erratically.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

robert J.
09/2017
5.0
wells
  + -1 more
Hanson crew came out Saturday morning a few hours after I called. The pump was replaced and they were gone in 4hr. Very professional crew and I was amazed how quickly job was completed.
Description of Work: Submersible well pump failed early Saturday morning. Did not think pump could be replaced over weekend. Having help neighbor replace a pump I knew job would be expensive and would take a long time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John N.
05/2017
5.0
wells
  + -1 more
Hanson did a fantastic job. Although we're still trouble-shooting my "issue", they've been great about following up and scheduling secondary checks. We'll figure it out!!
Description of Work: I was beyond impressed with Hanson's ability to produce solid work on my well pump project. If anyone is debating which local well service to use. Hanson, hands DOWN. Todd was personable, honest and did a stellar job. He also taught me alot along the way while he was doing the work. If i could give this review 6 stars, I would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy C.
06/2016
5.0
wells
  + -1 more
After dealing with water flow problems for nearly a year and trying everything I could I gave up and called Hanson, The owner was not immediately available but he called me back promptly. He scheduled someone to come out first thing in the morning. Billy, showed up exactly on time. He took an assesment of our situation and attempted to repair our pump, in the hopes we would not need a new one. After clearing it of clogs for a third time we made the decision to replace the pump. He was very professional the entire time. I would recommend Hanson and Billy for any well related issues.
Description of Work: Primed Well, replaced well pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Lou L.
06/2016
5.0
wells
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia E.
12/2015
2.0
wells
  + -1 more
The two representatives of the company were very polite and seemed to be interested in helping us however thei quality of their work did not appear to be backed by knowledge and expertise. It did not go well and they left after only 2 hours with our well being in worse condition than before they started. In trying to remove the pump to replace it, they dropped it back down the well and jammed it. They attempted to lift it a couple of times and then announced we needed a new well. They suggested that our well had caved in and that was the problem.. They came to this conclusion without any attempt to use a camera to see what the real issue was. They charge us over $500.00 for less than 2 hours work and suggested that the owner might work something out should we use them to drill the new well. We have since had another company working on the repair and I am delighted to report that a new well was not needed. The new driller used a camera and was able to tell us that the well was protected from a cave in. The most difficult part of the repair was correcting the damage done by Hansen's workers. I would never be able to recommend them to anyone.
Description of Work: Provider came diagnoise and repair an issue with our well.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$525

Barbara H.
11/2015
5.0
wells
  + -1 more
unknown
Description of Work: Lightening strike on my well pump. They came promptly, put in a new pump and put in new pipe that had been ruined. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

ROBERT W.
07/2015
5.0
wells
  + -1 more
I had a price from another well service company but due to their scheduling problems I would be out of water over a weekend.I called Hanson's and they were there in 20 minutes ready to work.Todd accessed the problem pulled the pump and discovered that it had failed after 15 years.The pressure tank also was very old and was water logged and leaking.Todd started replacing the pump and Joe showed up to assist Todd in finishing the job.They started at 2:30 and were done by 5:30 including removing the old tank and taking out an old filter system.I had my water back for the weekend,the installation looked neat and professional.I can't say enough about this company and their workers.The lesson learned is shop local but do business with a company has the depth and number of employees to take care of you when have a problem.Also the price of the work was $600.00 less than the other quote.
Description of Work: installed new pump and pressure tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

David D.
06/2015
5.0
wells
  + -1 more
unknown
Description of Work: They installed a new well and ran it to the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Deborah H.
04/2015
5.0
wells
  + -1 more
unknown
Description of Work: performed a flow rate test on our well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William K.
11/2014
5.0
water softeners, wells
  + 0 more
Hanson Well Drilling and Pump Company was very impressive from the time they set foot on my property until the time they left. They drilled the new well and had to install casing all the way until they hit course gravel at 185 feet which yielded over 50 gallons per minute. This was quite a difference from the 400 feet originally thought. They then installed the submersible pump and made all the plumbing and electrical connections in the house. They repaired the ruts in my front lawn caused by their trucks and drill rig and smoothed out the soil in the work area. Tom, Tommy, Joe and all their employees were professional, friendly, courteous and very helpful. I would gladly recommend them to anyone needing their services.
Description of Work: Drilled a new well, installed a submersible pump and connected new well to the house water system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,600

ERIC W.
06/2014
5.0
wells
  + -1 more
unknown
Description of Work: Well collapsed and had to be re-drilled, then it collapsed again, though at a level low enough to permit sufficient water to accumulate. The whole process required a lot of work, a huge well-drilling rig and new hardware, so I can't say that the cost was unreasonable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Bill C.
06/2014
5.0
wells
  + -1 more
Joe arrived exactly on time - with a professional truck and was equipped with everything needed to complete the job. The pump replaced was thirty years old and somewhat problematic to remove - however, with his knowledge, experience, and the well equipped truck - quick work was made of it. Wiring and piping was also replaced - all in a "meant to least a long time" manner. It took about four hours to complete the job. I highly recommend Hanson Well Drilling for pump replacement - based upon my recent experience.
Description of Work: Replaced a pump in my well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Steven G.
07/2013
5.0
wells
  + -1 more
We had been having problems with our well and pump since we moved into this house. We had numerous people in to try and fix the problem and no one was able to fix it. We finally called Hanson, they responded promptly and courteously and the diligently worked to fix the problem the first time. They were able to do what on one else was able to do and we have not had any problems since. If we every need any additional well or pump work, we will only call Hanson, they are experts and we would highly recommend them.
Description of Work: Fixed problem with well pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kirsten I.
10/2012
5.0
wells
  + -1 more
We had a very good experience with Hanson. We were without water due to a broken well pump. They came quickly and worked diligently in spite of the heavy rain and difficulty with the existing well set up. When the pump did not perform the next day, they came back quickly and fixed the problem. I would call them again for any well issues.
Description of Work: Our well pump needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Randy M.
07/2008
4.0
wells
  + -1 more
Initial call was not responded to for 5 hours. Since I had no water I was hoping for a quicker response time, however, they were very communicative with regards of getting to my home the next day and at what time. Showed up right on time on Saturday and went to work. I ended up helping the serviceman and learned a lot along the way. Bit more expensive than I thought it would be.
Description of Work: Lightning hit our well pump and blew it out. Well pump has to be pulled and replaced, along with the electrical line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,400

DANIEL S.
08/2006
4.0
wells
  + -1 more
THEY WERE VERY PROFESSIONAL AND KNOWLEDGEABLE. THE JOB WAS DONE IN A TIMELY MATTER. I WAS SHOCKED AT HOW MUCH IT COST, BUT I REALLY HAD NOTHING TO COMPARE IT TOO.
Description of Work: THEY INSTALLED A NEW PUMP IN THE WELL.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    ROUTE 20 West Nassau, Nassau, NY 12123

    www.hansonwelldrilling.com

    Service hours

    Sunday:
    7:00 AM - 5:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Wells and Pumps,
    Water Filtration and Softening,
    Water Heaters

    FAQ

    HANSON WELL DRILLING & PUMP CO is currently rated 4.7 overall out of 5.

    Sunday: 7:00 AM - 5:00 PM

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 7:00 AM - 5:00 PM

    HANSON WELL DRILLING & PUMP CO accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, HANSON WELL DRILLING & PUMP CO does not offer free project estimates.
    Yes, HANSON WELL DRILLING & PUMP CO offers eco-friendly accreditations.
    No, HANSON WELL DRILLING & PUMP CO does not offer a senior discount.
    No, HANSON WELL DRILLING & PUMP CO does not offer emergency services.
    No, HANSON WELL DRILLING & PUMP CO does not offer warranties.
    HANSON WELL DRILLING & PUMP CO offers the following services: Well and Pump service/replacement

    Contact information

    ROUTE 20 West Nassau, Nassau, NY 12123

    www.hansonwelldrilling.com

    Service hours

    Sunday:
    7:00 AM - 5:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 5:00 PM