Mike arrived promptly and got to work taking the washing machine apart. After pulling a ton of dog hair (I own a boarding kennel and we do ALOT of hairy dog laundry!) out of the inside of the machine, he put in the replacement part in and bam, the washing machine was up and running again. Lucky for me he carries common replacement parts with him. Another appliance service person said just to buy a new machine ... for several hundred dollars more than what I paid for repair. Would call Mike again for appliance repair.
Description of Work: Properly diagnose why washing machine not working.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Robert S.
09/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Mike Horowitz diagnosed the problem quickly and had the repair part, a door lock for our front-loading washing machine, in his truck. Our washing machine is working well again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Scott Q.
08/2015
4.0
appliance repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Appliance Repair Mike Horowitz
I arrived at Mrs. [Member name]'s house twenty minutes after speaking with her, after inspecting the refrigerator I found frost around the edge of her freezer door which is caused by the door remaining slightly ajar. I checked the work that I had done and found everything to be in perfect working order. the charge for this service call was absolutely nothing!
Scott Q.
07/2015
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Brian S.
06/2014
5.0
appliance repair
+ -1 more
Mike stayed in touch to let me know when he'd be arriving. Very affable guy. Quickly diagnosed that my dishwasher was DOA and informed me that it was a low-end model that contractors can buy for a pittance. Explained to me why it was not very good at cleaning dishes (calling it a and quot;dish wetterand quot; was pretty funny). He offered me advice on good models to replace my dead unit with, showed me some tricks to get the most out of my new washer (run hot water in your sink prior to starting the dishwasher), gave me advice on detergents (too much soap is not better). He checked the wiring and plumbing to make sure that when I did get a new dishwasher everything was all set and there would be no surprises. Also, he let me know that he didn't think much of my brand new refrigerator - at no extra charge!
Description of Work: Very quickly diagnosed my problem was that my low-end contractor model was a "dish wetter" and not a "dish washer."
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92
Dave H.
06/2014
5.0
appliance repair, small appliance repair
+ 0 more
Michael called to tell me he was delayed in traffic. He arrived shortly thereafter and immediately began to work. He fixed the problem in less than 15 minutes. He did a neat, clean job. I recommend Michael.
Description of Work: Fixed the refrigerator that was leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Daniel M.
03/2014
5.0
appliance repair
+ -1 more
Prompt and competent service. Good advice.
Description of Work: Serviced our dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Paul W.
01/2014
5.0
appliance repair
+ -1 more
In addition to fixing the immediate problem, Mike leveled the machine which had slipped out of alignment since the original installation 4 years ago. The job required two visits, one for the evaluation and one for the actual repairs after the parts arrived. He called back about an hour after my initial call and set up the first visit for the following day. He called back after two days to say the parts would be available in two days and he scheduled the second visit. He came on time with the parts and completed the work in about 9o minutes. The machine works fine now, and the dishes are dryer now that the machine has been leveled (as he thought they would). I would use Mike again. I have his number on my repair person list.
Description of Work: Mike repaired our Bosch dishwasher. He replaced the control panel and fixed the power switch that had failed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
David A.
06/2013
5.0
appliance repair, small appliance repair
+ 0 more
Mike very quickly diagnosed and fixed the problem with our window air conditioner AND gave me critical information to help get another unit I had thought was broken working again. AND, as part of his service, he also gave me several tips to keep the unit operating at top efficiency as well as good additional information on new AC standalone options for us since we are not set up well for installing central air. In addition to all that, he also checked out our kitchen and evaluated the operation of our dishwasher, microwave and refrigerator along with some tips on dishwasher soap and how to check for overusage, information on keeping the refrigerator working for a little more time until it needs to be replaced and a great tip on saving money with ice/water filtration when we finally need to purchase a new fridge--namely that you can install an in-line water filter ahead of the feed into the refrigerator and replace that filter much more cost effectively than the proprietary filters that are the replacements required from the refrigerator manufacturer. In summary, Mike stayed a little over an hour, fixed what we called him for originally, gave me information to fix another air conditioner that we thought was broken, gave us good advice on our dishwasher, microwave and refrigerator all for his basic one hour rate. So we got much more than our money's worth as far as I'm concerned. I should add that he was very knowledgeable, professional, friendly and prompt. We also discovered that he works on small engines as well as appliances, so stay tuned for a review of his work on our rototiller as soon as we save a few dollars toward getting our Troy-bilt horse fixed up.
Description of Work: Mike returned my initial call promptly after I had left a voicemail message. He advised me he'd be available the next morning and agreed to call ahead an hour so I could leave work to meet him at home. The next morning as agreed he gave me a head's up an hour ahead and we met at my home for the repair on my window AC unit which he did along with helping diagnose the problem I had with another window unit detailed below.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Victoria B.
05/2013
2.0
appliance repair
+ -1 more
Hardly looked at my washing machine and said, you need to get a new one and then charged 60! And I was the first call and he lives down the street. Was at my house for maybe 4 min. I understand the minimum charge thing but I thought that was crazy.
Description of Work: I can only guess that based on the brand he knew it wasn't worth repairing. But such a simple and obvious judgement could have been communicated over the phone. I don't think it was fair to charge me so much. If he was more fair I would have called again for other service and he would have benefitted more.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$60
Jennifer C.
05/2013
5.0
appliance repair
+ -1 more
He was very nice, extremely professional, and if I ever need service on the little dishwasher I bought I will call him again.
Description of Work: I called for service on the dishwasher in my apartment. He told me that the landlord's refusal to fix it was against the law and suggested I try to work with her. He then found out the cost of the part, which was nearly the cost of a new small dishwasher. I took his advice and ended up buying a small portable.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Patricia M.
04/2013
5.0
appliance repair
+ -1 more
Mike arrived promptly and was efficient, professional and extremely helpful.
Description of Work: Checked the oven out to see why it would not bake or broil.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Kirsten D.
03/2013
5.0
appliance repair
+ -1 more
I got Mike's information from Angie's List and contacted him based on his reviews. He returned my call promptly. He came and quickly diagnosed my problem and promised to call later with suggestions. I've had to hunt down service providers in the past. Not Mike. He called as he said he would and encouraged me to think over his suggestions before deciding. Most of what I spent was the cost to repair the items that needed replacing. He was very professional throughout and I would definitely recommend him and use his services again.
Description of Work: Refrigerator and freezer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Joanne M.
08/2012
5.0
appliance repair
+ -1 more
My refrigerator had stopped cooling, freezer was ok. This is the first time I ever called Mike. I had seen his name in the yellow pages and then here on Angie's List. He lives about an hour away. I called him on Monday afternoon and he was at my house the next day at 8AM. He diagnosed the problem, had the part in his truck, changed it and was finished by 9AM. He was neat, clean, professional and prompt. I would defintely call him again and highly recommend him.
Description of Work: My refrigerator had stopped cooling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Kurt E.
06/2012
5.0
appliance repair
+ -1 more
His diagnosis of the problem was very thorough yet quick. He pinned down the "noise" to a clutch that was not working for certain cycles and summised that this would in turn, eventually affect the other cycles and wear out the transmission and ultimately the computer. He was helpful on picking a new washer and we took his advice.
Description of Work: Needed an inspection of our Washing machine. Mike did a great job determining what we needed to do which turned out to be getting a new washer instead of repairing the one we had. He was amiable, knowledgable, and respectful. I gladly paid him knowing I recieved professional and courteous service. Highly reccomended!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Daniel M.
01/2012
5.0
appliance repair
+ -1 more
.Mike returned my call promptly, came to the house within 24 hrs, was on time and very professional. He provided options which would save me $$$. He went back to his office and researched our model and provided me with valuable feedback on how to proceed and what to expect from the dishwasher in the future
Description of Work: Dishwasher was not working - sometimes not starting up. Sometimes when it did start, it would not shut off. Mike examined the machine and got it working. we discussed what he thought was wrong with the machine and some workarounds that would allow us to continue to use the dishwasher without replacing the computer and console for about $350.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
George S.
11/2011
5.0
appliance repair, small appliance repair
+ 0 more
Had problems with our 10-year old dishawasher - Mike came, diagnosed it quickly and only required a minimal deposit to order the part. Part came in as promised and he came back quickly upon receipt of part. Work was exscellent, he is honest and fair.
Description of Work: Dishwasher had stopped draining properly. Mike diagnosed and repaired.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Dave H.
05/2011
5.0
appliance repair
+ -1 more
Mike was prompt, courteous and professional. He initially came and assessed the work that needed to be done. He charged for that call and returned to do the work after obtaining the motor for the dryer drum. I understand the need to charge for an initial service call, in case the client doesn't follow through with the required work. I do feel though, he could provide a discount on the subsequent service call as long as the required work was obtained. Overall, I'd recommend Mike.
Description of Work: Fixed the dryer motor
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$362.18
Mary P.
04/2011
5.0
appliance repair
+ -1 more
Called the morning of the visit and came exactly when he promised. Was honest and considerate
Description of Work: Checked out the washing machine on first visit, gave an estimate and obtained consent to order parts. Returned with the part, fixed it, and gave me an idea of what to expect, how the damage happened and how to prevent it from happening again (it flooded in the basement).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Kimberly G.
11/2010
5.0
appliance repair
+ -1 more
He showed me how I did not need to replace the whole part, only a component, and saved me a lot of money.
Description of Work: Repaired my automatic ice maker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Leslie D.
10/2010
5.0
appliance repair
+ -1 more
The experience was very positive. Mike was here exactly when he said he would be. He assessed the situation, explained it to me , gave me an estimate (which turned out to be exact) and did the work promptly and professionally.
Description of Work: My washing machine stopped working. At the time it was a 7 year old Maytag. Mike took the agitator out of the machine, recovered the socks which were creating the problem and replaced the agitator. Twenty years later the machine is running great.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$75
Brad H.
06/2010
5.0
appliance repair
+ -1 more
Mike is very knowledgeable, professional and trustworthy. I would recommend him highly.
Description of Work: Assessed leak in washer and advised would be cheaper to buy new than to repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Brad H.
03/2009
5.0
small appliance repair
+ -1 more
Very responsive to call. Came next day, arrived on time, repaired problem promptly. Would definitely use Mike again.
Description of Work: Repaired dishwasher which had been making a noise during wash cycle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Linda S.
09/2007
5.0
appliance repair
+ -1 more
I was pleased with the service; he does a really good job. He came to my house quickly and was able to finish the work in no time. He answered all of my questions and worked hard to diagnose the problem correctly. The price was reasonable as well.
Description of Work: He repaired my washing machine by replacing the motor.
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Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Appliance Repair Mike Horowitz is currently rated 5 overall out of 5.
Sunday: 6:00 AM - 9:00 PM
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 6:00 AM - 9:00 PM
Appliance Repair Mike Horowitz accepts the following forms of payment: Check
No, Appliance Repair Mike Horowitz does not offer free project estimates.
No, Appliance Repair Mike Horowitz does not offer eco-friendly accreditations.
No, Appliance Repair Mike Horowitz does not offer a senior discount.
Yes, Appliance Repair Mike Horowitz offers emergency services.
Yes, Appliance Repair Mike Horowitz offers warranties.
Appliance Repair Mike Horowitz offers the following services: Large Appliance Repair- Washers, dryers, refrigerators, ranges, dishwashers