The owner operator, Mark McDermott, used sub par asphalt mix for my driveway. I ended up making complaints to the Rockland County Consumer Protection office who issued 3 violations and they are still waiting to hear back from him regarding their violations. I was forced to file a civil court lawsuit based on his final statement that he wasn't going to refund my money or replace the driveway. He stated he didn't have the money to repair or replace my driveway along with others he said were affected by this sub-par mix. He actually told me to "Sue him". I did and I Won a judgment in that case against Reliable Paving on October 20, 2016 . I had previously tried for 2 months to work with him on the issue without any satisfaction. The owner admitted buying this mix from a supplier in NJ and admitted the mix didn't contain the proper ingredients causing it not to bind properly in sections. It is also extremely porous. It is apparent he tried to save money on his end. He stated they weren't his normal suppliers from Haverstraw, NY. The driveway is coming apart in sections only months after completion. I got Nothing but, excuses and haven't heard back from him in over 2 months despite original assurances he would refund my money and make good on this issue. He also claimed he would be out of business by next year (very doubtful on that claim). He had nothing but a litany of excuses lined up coupled with sob stories about his lack of capital despite his 1 year warranty. The warranty basically amounts to nothing and not worth the paper it's written upon. Be very careful with the owner. He once had a good reputation and was referred to me by others who used his service? He does a lot of work in Rockland county, NY. I was and am very disappointed in Reliable Paving's Service.
Description of Work: Removed old driveway and repaved my existing driveway. They did a poor job and I ended up suing Reliable Paving.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$4,500
Kristi S.
05/2016
5.0
driveway pavers
+ -1 more
unknown
Description of Work: We enlarged our existing driveway. They were quick, professional, and the extension looks great. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
William S.
06/2014
5.0
driveway pavers
+ -1 more
unknown
Description of Work: Re paved and repaired a driveway. The job was finished on time and to my satisfaction
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,750
arnold S.
06/2014
5.0
driveway pavers
+ -1 more
Price was excellent and team arrived on time as promised. The job initially seemed quite good but had some questions about the finished product after a few weeks. Mark was initially difficult to get a hold off, but ultimately he returned my call and solved the problem quickly and to my satisfaction.
Description of Work: re-surfaced the driveway
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Frank G.
03/2013
4.0
driveway pavers
+ -1 more
They came in and removed the blacktop one afternoon. App 2 to 3 weeks later he called me to let me know when they would start. The first few days two workers came in and placed the paving stone. The final day his crew came in and layed the blacktop.
Description of Work: I own a driveway app. 150' long. I had the old blacktop removed and the first 30' replaced with paving stone. The remainder was finished with theconventional blacktop. This atypical finish is the reason for the high price. My only complaints were: 1- his failure to return a couple of calls when I was concerned about the lateness of the year. 2- There were two pallets of brick placed on the lawn. One pallet was broken down by hand. The other pallet he tried to move with a small machine. He was evidently unable to lift the pallet off the ground and consequently gouged out a large patch of lawn. 3- The day they came to blacktop he asked If I could make out the check to him personally rather than to his company. When I showed a reluctance he then said payment to the company was fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$7,400
Alice S.
09/2012
5.0
driveway pavers
+ -1 more
Went very well. Very responsive and punctual. If Mark was going to be delayed, he called in advance to let us know, then called when he was on his way. Day of work, team arrived early. Finished work on time.
Description of Work: Repair existing driveway, remove bumps and seal the entire driveway.
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Service Categories
Asphalt Driveways
FAQ
Reliable Paving is currently rated 4.3 overall out of 5.
No, Reliable Paving does not offer free project estimates.
No, Reliable Paving does not offer eco-friendly accreditations.
No, Reliable Paving does not offer a senior discount.
No, Reliable Paving does not offer emergency services.
No, Reliable Paving does not offer warranties.
Reliable Paving offers the following services: Residential, Commercial Paving & Snow Removal.